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Geek Squad - Best Buy

Computer Repair, TV Repair, Appliance Sale,

About us

Local Expert Geek Squad Agents are here to install, set up, and repair your Appliance or TV. We repair most major Appliance and TV brands regardless of where they were purchased. Work is guaranteed for 90 days. We also offer a variety of computer & repair services. Check us out online, by phone, or at over 1,100 Best Buy stores.

Business highlights

31 years of experience

Services we offer

Appliance and TV repair, major brands, whether purchased at Best Buy or anywhere else. Delivery and Installation services available for your appliance and HT purchased at Best Buy. Appliances: Refrigerators, Washer/Dryers, Ranges (gas or electric), Dishwashers, Microwaves. TVs: LEDs, LCDs, Plasma, Flat-Panel, Smart TVs, including older TV models. Computer & Repair Services, most brands, whether purchased at Best Buy or anywhere else.

Amenities

Eco Friendly Accreditations

Yes

Accepted Payment Methods

  • American Express
  • Financing Available
  • Check
  • Visa
  • Discover
  • MasterCard
Reviews
3.98 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
63%
4
0%
3
13%
2
13%
1
13%

Filter reviews by service

Showing 1-8 of 8 reviews
PATRICIA M.
Nov 2012
5.0
Computer Repair
Yes, I recommend this pro
I was very happy with everything. They got it back within a good amount of time. They credited me for the diagnosis, which was a real suprise.

Robert F.
Jun 2012
5.0
Appliance Sale
Yes, I recommend this pro
$619
They've got the best price. The quality of their products are great. They were very responsive with attending to my needs.

Bruce P.
Apr 2009
1.0
Computer Repair
$450
Horrible. When you buy your computer the salesman tells you it "covers everything"-spill coffee on it, run over it with your car, drop it down the steps-big fat lie! The computer had problems from the start. Their answer-viruses and for an additional $150 they would clean the viruses from the computer. We did pay, they installed anti-virus and had the same poor performance. Took it back, they blamed the anti virus program. This cycle continued over and over for almost the whole 3-yr warranty period. A few months of marginal use out of the computer then major freeze-up. Back in, offered the virus service($150). It amazed me that Best Buy would defend a faulty computer. With their buying power and leverage they could have shipped it back to the manufacturer for a replacement after about the 4th, 5th, or 6th repair. It seemed to me that they were interested in making more money from their Geek Squad.

CARL W.
Oct 2006
2.0
Computer Repair
$1,250
I wouldn't use them again. I bought all the components, and they wouldn't bargain at all. I should have walked out. They offered no deals. Then we couldn't get the wireless to work, so we had to hire Geek Squad - for another $1,250. I'd rather have a full service company that, if spend $1,000 on a computer, will help you make sure it actually works. On top of that, the rebate paperwork was deliberately overcomplicated, so they could dissuade folks from applying. And it took months, and several calls, to get the rebates.

JENNY S.
Mar 2006
5.0
Computer Repair
Yes, I recommend this pro
$325
The technician was on time and very professional. He worked for almost four hours and managed to remove all problems from our computer. He explained what he was doing at all times. Very knowledgeable.

MELISSA W.
Jul 2005
2.0
Auto Radio Service
$200
I WAS VERY DISAPPOINTED WITH THIS INSTALLATION JOB BECAUSE THE WORKER WHO INSTALLED THE UNIT DRILLED AN UNNECESSARY HOLE IN A CAR THAT WAS LESS THAN SIX MONTHS OLD AND DIDN'T EVEN TELL US ABOUT IT, I FOUND IT. THEN THEY GAVE US THE RUN AROUND ABOUT GETTING IT FIXED. THE XM RADIO IS ALSO LOCATED IN AN UNATTRACTIVE PLACE IN MY CAR.

RUTH W.
Aug 2001
5.0
TV Repair
Yes, I recommend this pro
HELPED MEMBER OVER THE PHONE INSTEAD OF CHARGING FOR SERVICE CALL.

Homeowner
Oct 2000
5.0
TV Repair
Yes, I recommend this pro
unknown

ROBERT H.
Sep 2000
3.0
TV Repair
unknown

Licensing

Bonded

Insured

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Geek Squad - Best Buy is currently rated 3.9 overall out of 5.

Geek Squad - Best Buy accepts the following forms of payment: American Express, Financing Available, Check, Visa, Discover, MasterCard

No, Geek Squad - Best Buy does not offer free project estimates.

Yes, Geek Squad - Best Buy offers eco-friendly accreditations.

No, Geek Squad - Best Buy does not offer a senior discount.

No, Geek Squad - Best Buy does not offer emergency services.

No, Geek Squad - Best Buy does not offer warranties.

Geek Squad - Best Buy offers the following services: Appliance and TV repair, major brands, whether purchased at Best Buy or anywhere else. Delivery and Installation services available for your appliance and HT purchased at Best Buy. Appliances: Refrigerators, Washer/Dryers, Ranges (gas or electric), Dishwashers, Microwaves. TVs: LEDs, LCDs, Plasma, Flat-Panel, Smart TVs, including older TV models. Computer & Repair Services, most brands, whether purchased at Best Buy or anywhere else.