Big Sandy Superstore of Chesapeake

I went in and was looking at furniture. I saw this lift chair. My girlfriend is a little old, and I was worried about finding the right chair, so I went ahead and bought it. They brought it after the delivered a large entertainment center. When the chair came in though, we found begbugs in it. I made them take the chair back. They said they were going to bring me a new one. They came back with the same chair wrapped in plastic. I could tell because it had the same supports I had taken out removed, and the tags taken off. I said I wasn't going to accept this chair, I wanted a new one, and it needed to be delivered in its box. They did deliver a chair in a ratty, taped up box... it was the same chair! Same tags missing and everything. However, they would not leave with this chair, and made me take it.