VANDERWIST PLUMBING HEATING & COOLING

Plumber arrived at 2:45 smelled horrible like smoke did not cover his shoes tracked water all over my newly refinished hardwood floors. I explained to him that I wanted a shorter gas pipe run for gas stove connection. There already was a line there but stub out was too long. What he did instead was cut pipe iand called it in basement, he claimed this was the most cost efficient way to do this. It would have taken him 5 extra minutes to run the line to the appropriate height. He looked at the drain Assessed that the steel pipe going into the floor drain was the problem and needed to be replaced. Hence why I'm not sure if he even snaked the drain as there would have been no need too since it was leaking from side of pipe. Upon paying him for services I was floored by their bill and extra charges, I feel that they should tell the customer first what they are charging before they supposedly pull out their equipment ie service call charge, environment charge and snake equipment charge.

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CAME IN EMERGENCY AND DID REPAIRS. WAS ON A WEEKEND. MEMBER HAD WATER ALL OVER HER BASEMENT. THRILLED WITH THE WORK THIS COMPANY DOES.