Turner Landscaping LLC
About us
Turner Landscaping, LLC is a complete Design/Build Landscape firm located in St. Paris, Ohio. We specialize in custom landscape design, installation, and construction services. Turner Waterscaping is our division for custom water feartures, pondless features and koi ponds. Our goal is to create a unique outdoor space for our clients to enjoy. From an idea to the finishing touches of the installation our knowledgeable, friendly, and courteous staff will insure your completely satisfaction. Our attention to detail will bring your project to life.
Business highlights
Emergency services offered
24 years of experience
Services we offer
Block, Brick Pavers & Flagstone, Landscape Construction, Landscape Lighting, Natural Ponds & Waterfall Features, Natural Stone & Wood Retaining Walls, Patios & Walks, Residential & Commercial Landscape Design & Installation
Amenities
Emergency Services
Yes
Reviews
4.05 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 60% | ||
| 0% | ||
| 20% | ||
| 20% | ||
| 0% |
Showing 1-5 of 5 reviews
Freddie C.
Aug 2015
I have a small fish pond next to the deck, about 500 gallons. They removed the fish, vacuumed the water out of the pond, cleaned the pond liner and surrounding rocks with a pressure washer, refilled the pond, and put the fish back. They removed some of the ivy growing next to the water. They removed the rocks that had fallen into the pond and put them around the edges.
Two men arrived at 8:15 in the morning. They left at 10:15. I expected to be charged for 2 1/2 hours work. I had been given an estimate of $90.00 for the first hour and $55.00 per hour for each additional hour, so I expected to pay about $200.00.
But when I got the bill it was for 5 1/2 hours for a total of $361.97. When I questioned the charges I did get a second bill where they had taken off the 1/2 hour, but they still charged me for 5 hours.
The charge per hour turned out to be $124.00. To me, that's pretty expensive for pond cleaning. And the estimate wasn't worth anything. "124 is more than 55."
They did a pretty good job of cleaning, but I don't think it was worth $124.00 per hour. And I think when you ask for an estimate you should be given all the facts so you can make a decision. I don't think I will be using this company again.
Two men arrived at 8:15 in the morning. They left at 10:15. I expected to be charged for 2 1/2 hours work. I had been given an estimate of $90.00 for the first hour and $55.00 per hour for each additional hour, so I expected to pay about $200.00.
But when I got the bill it was for 5 1/2 hours for a total of $361.97. When I questioned the charges I did get a second bill where they had taken off the 1/2 hour, but they still charged me for 5 hours.
The charge per hour turned out to be $124.00. To me, that's pretty expensive for pond cleaning. And the estimate wasn't worth anything. "124 is more than 55."
They did a pretty good job of cleaning, but I don't think it was worth $124.00 per hour. And I think when you ask for an estimate you should be given all the facts so you can make a decision. I don't think I will be using this company again.
Response from Turner Landscaping LLC
"Turner landscaping was asked to clean the pond. We let the client know that it would be 90.00 for the first man hour and then 55 dollars per man hour. With two men onsite for 2.5 hours as the client stated you have 5 man hours. The first hour was 90 and 4 hours at 55. That equals 310 dollars plus tax. The client was given an estimate of 200 to 300 dollars. As the client stated we cleaned the pond and all extras that were needed around the pond. This is typical for a pond the size of the clients. We are a professional company and will not clean a pond half way to stay with in the price a client feels is acceptable."
Shirley L.
Oct 2014
I discussed getting an appointment with the company over the phone. They gave me an initial estimate of $200-$300, but could not give me a set date. I requseted a three day notice, because I wanted to be here when they did the work. I never received an appointment. One afternoon, I came home from an appointment, to find the company at my house tearing plants and starting work. This caused me to miss/cancel a previously scheduled appointment. The work that was done was less than satisfactory, and one of the workers clearly did not know what he was doing (the other worker was very good). In my opinion, one of othe workers was compeltely incompetent and had business being out here. After they left, the waterfall which was previously discussed was never repaired. When I mentioned this to the company, they said it would be another $75 fee to come back to my home. When I found they were here, I called the owner, I told him I was very upset, and they had no authorization to be here. I have now been given a bill for over $900 (which took 3 months to get). I called him two weeks ago to discuss the matter and got no response. Also since they cleaned and worked on my pond it is now leaking, which was not occurring before they worked on it.
Response from Turner Landscaping LLC
"Turner landscaping was contacted by (Member name removed) to clean her pond. She did ask for us to contact her before we came out. I did not call her before we stopped out to clean her pond. I take full responsibility for not calling before we came. Once we started cleaning her pond all of the plants were growing out of the pots and in all of the rocks around the pond. We asked (Member name removed) if she wanted all of the plants divided and potted. She said yes so we started to divide and repot her plants. The pond had not been cleaned out for sometime and was full of mud and fish waste. This was more than a small pond cleaning. The job took a lot longer than the initial estimate for the above reasons. We adjusted the waterfall and told (Member name removed) to let us know if the waterfall stopped leaking. We were never updated on the waterfall and if it was still leaking. As for not getting the bill for months. (Member name removed) did not let us know that she did not have a different mailing address than her home address. Our bill was returned several times until we found the correct mailing address. We are sorry (Member name removed) is not happy with the work we preformed but she never called to let us know she was not happy after we preformed the services and to let us make things right."
Joyce K.
Oct 2012
They were very good and did a good job. The price was excellent. They showed up when they promised they would.
Chris T.
Aug 2012
It went great Greg was totally professional. The waterfall is a beautiful addition to the pond/back yard. The only casualty was one koi that jumped out of the temporary holding tank and wasn't noticed right away.
CCM G.
Oct 2006
Matt was prompt with his quote and took time to help me select the type of grass seed for my lawn based on conditions and use. Matt also did the actual work and was very clean and checked back on the progress and left us with additional seed for any bare spots that might emerge.
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
Turner Landscaping LLC is currently rated 4.0 overall out of 5.
No, Turner Landscaping LLC does not offer free project estimates.
No, Turner Landscaping LLC does not offer eco-friendly accreditations.
No, Turner Landscaping LLC does not offer a senior discount.
Yes, Turner Landscaping LLC offers emergency services.
No, Turner Landscaping LLC does not offer warranties.