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Jim Engler's Homework LLC

About us

We are compliant with all state and local regulations, and are committed to all health and safety issues that are required by our numerous trades. Backround checked & drug & alcohol free - certified via "Integrity Verifications" Inc, (our "consortium" for all required random drug & alcohol testing). Award winning. Additional email - [email protected]. Additional phone - (877) 331-9675. Additional DBAs - Homework,LLC, Homework with Jim Engler,

Business highlights

Emergency services offered
34 years of experience

Services we offer

Electrical Panel Box Upgrades, HV). DOT "OQ" Certified for Gasline/Gaspipe # KZ55-05C288-17, HVAC - (OH Lic.#44764 EL, Hot Water Tank Replacements, NAHB - Certified Green Professional (CGP) & Certified Aging-in-Place Specialist (CAPS). EPA Lead Safe Certified #27674-2, OH Certified Backflow Tester #6028, PL, Plumbing, Residential and commercial building repair services, including Licensed Electrical

Amenities

Emergency Services

Yes

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.733 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
85%
4
9%
3
0%
2
3%
1
3%
Showing 1-25 of 33 reviews
Terry D.
Oct 2018
5.0
Yes, I recommend this pro
$1,000
Excellent. Jim took time to explain what and why work needed to be performed. On a previous occasion, he performed plumbing work. Due to the quality of work and his professionalism, he was the first person I requested to do the work. Would not hesitate to call him again.
Response from Jim Engler's Homework LLC
"We certainly appreciate the time taken to post this very positive review! We consider our great clients as partners in achieving mutual goals and protecting properties. We are proud to have worked for you, at your beautiful home. We will be there again, whenever needed, (and for any emergency), since we now have an established business relationship that works! Thank you!"

Edward Z.
Feb 2017
2.0
Be careful if hiring for gas work. Jim ran flexible gas line through the floor. A code violation. We called the gas company after smelling gas. Todd responded from East Ohio. He immediately shut the gas off. We called Jim back. He responded and reinstalled steel gas pipe. Todd from East Ohio returned and still found every gas joint behind the stove and in the basement leaking. Thankfully, Todd was able to repair all the leaks.
Response from Jim Engler's Homework LLC
"We are happy to respond to this complaint. The statements by this member are untrue, since we left this property with the gas-line work completed in 2016, (not- 02/10/2017)?.. and properly tested over a year ago. (This project was completed 02/2016. All dated and signed documents are available for review). * We are happy that Angie's List has now reviewed our submitted paperwork, and has corrected the date of service for this project to reflect that the project was completed over one year ago, (with no complaint until 2/10/17) - .. *Please see below. *As we have described, the work was completed over a year ago, and was confirmed as correct by the East Ohio Gas Company (when service was restored after our work was completed). The following information is our original clarification of this incorrect complaint.... *Initially, we reviewed this project that had an old cook-top with flexible gas-line in place prior to our involvement. This was due to the current position of the old cook-top. We corrected the leaks and checked all connections and informed this member that when his newly purchased stove was delivered, it would have to be moved out from the wall by several inches to allow for solid black gas-piping to be installed. This member was not interested in moving this new stove whenever it would be delivered, and wanted only the leaks from the cook-top lines to be repaired. Obviously, this member continued to try to move in the new stove, after it's delivery, using the old lines already in place. Our company was then called to come back to change out the existing flexible lines that were in place, when his new stove was delivered. We then, put in all new, solid black gas line pipes and connected the new stove. We had to cut out the existing cabinet for the new stove to fit properly and the solid gas-lines to fit. The new stove needed to be out a few inches from the wall to accommodate the new gas pipes. Our gauges and testing equipment showed that no gas leaks were present and all repairs to the gas lines were correct. East Ohio Gas Co. agreed, and they restored the gas service at this property, and all was properly approved. This member signed all documents (which have been submitted to Angie's List) and we were paid and left the property with gas service restored and all issues completed. We have heard nothing from this member for over a year. If there were leaks that occurred (after our contract was completed and paid for, with his check # 304, from this member back in 2016), it is our belief that this member may have tried to move the new stove back into his desired position, possibly causing new leaks. At the time we left this property, the gas-lines were correct, tested with the proper equipment, and no leaks were present. The gas service was restored by East Ohio Gas Co. and all was approved by the Gas company, This member paid for our services, and all was well in 2016. We do have the copy of his check #304 and all signed documents, including a "Satisfaction of Services Performed" document dated 2/25/2016, that proves his satisfaction with our work. This member is welcome to contact our company if there are concerns, however we have heard nothing for over a year until this complaint was posted. All documents described have been delivered to Angie's List, and are available for review via Angie's List, or our company."

Virginia G.
Sep 2014
4.0
Yes, I recommend this pro
$130
Front faucet still leaked  after the service call until I purchased a brass connection at the hardware store and fixed it myself. 
He fixed the back faucet and  it is fine. That  July service call was my first occasion to use him and he was excellent.
Subsequently I have  called him re: several other needed repairs, but  he has not returned  my calls so that would be an F. If he did not want the job, a professional response would have been to call and say he was too busy or not interested in the job .
 I hesitate to give him a B for responsiveness as the initial contact was very prompt, but subsequent calls for service have not been answered so customer service now would  be an F.
Initial report date was July 15th. This report date is October 1, 2014
Response from Jim Engler's Homework LLC
"A quick response about this member's comments.... very simply, the reason this member was not called back is that she did not leave her phone number on our voice mail. We do not keep a data base of past clients phone numbers or credit card information. This is required by our credit card processing provider to remain PCI compliant. This member is welcome to call and give us the information we need to reach her. She left one very broken-up message from a private number in July. As far as the repairs that were completed, everything was to her satisfaction at both times that we left her home. She was informed that additional work would be involved to open the crawl space to actually completely replace the pipes. She did not want to go to that extent, but she was advised that an add on exterior fitting would allow use of the spigot as needed. She opted to purchase that herself, and was grateful for the advice and product info that would save her money. She is more than welcome to give us her contact information and we will be happy to continue on with any further work she would like to have done. Her overall ratings for our services were all positive, so it is a surprise that she would post a complaint like this without further inquiry. We would like to thank this member for her overall, mostly A ratings for our work, and her comments about our excellent service. We were not given her private number on her one (and only) call to our office voice mail after our services were complete. We work for clients who seek us out because of our excellent reputation and communication is the most important step to building a great working relationship. We encourage any member to call and leave detailed contact information. We do keep regular office hours, so calls are always returned if a message and contact information is properly left."

Kathleen G.
Jul 2014
5.0
Yes, I recommend this pro
$6,700
unknown
Response from Jim Engler's Homework LLC
"We do appreciate the time this member takes to report on our work. A good working partnership is really a two-way street. This member is very specific about her requirements to keep her beautiful, and beloved property in great shape. She does care about "code" and quality, and is a great fit for our services! This member is a very valued client who can call us anytime...day or night...even for emergencies of any kind. We will be there!"

Kathleen G.
Jul 2014
5.0
Yes, I recommend this pro
$3,200
Work was completed to my satisfaction while I was out of town and approved by the city inspector.
Response from Jim Engler's Homework LLC
"Thank You, very much for the all "A" ratings! This member is an exceptional client! It is a pleasure to enter a partnership with a homeowner who cares so much about her property! Ask for anything, anytime, from our company, because you are a valued client!"

William R.
Jun 2014
5.0
Yes, I recommend this pro
$268
Mr. Engler arrived at the agreed time; inspected the lamps and vacuum cleaner; provided an estimate, took one lamp and the vacuum with him to work on in his home workshop and returned them in good and repaired condition in a timely manner.  He repaired one lamp in our home after acquiring the necessary switch.

Shawn J.
Dec 2013
5.0
Yes, I recommend this pro
$1,300
Due to some poor decisions by another contractor, we ran into an emergency situation with a hot water heater.  Contrary to another review, the staff was incredibly responsive and put our minds at ease throughout the entire process.  While it was after hours, they assessed it as a potentially dangerous situation and came out right away.  It wasn't until the repair option appeared to not hold up that a replacement was discussed.  It was worth the expense and I'd certainly recommend Jim Engler's Homework to others.
Response from Jim Engler's Homework LLC
"Thank you so much for posting this nice review! We do work very hard to be sure that we do the best work possible for such great clients, as you are! We always try to be there and get things done as if our clients were our own family. A great partnership is the result of us all - working together. This member is an exceptional person, and we will always make sure that whatever he and his family needs, is a priority for our company! Thank you, very much for taking the time to speak about our work!"

Tina R.
Jul 2013
1.0
$3,000
Porch upstairs is falling away from the house.  Uprights not the right size.  DO NOT USE.  HORRIBLE CUSTOMER SERVICE.  WIFE LAURA IS RUDE, UNPROFESSIONAL AND DOES NOT TAKE DETAILS OF COMPLAINT DOWN.  SHE WILL TALK OVER YOU AND BASICALLY BLOW YOU OFF. 
Response from Jim Engler's Homework LLC
"In reviewing our files, we have found that this member had this project contracted over 7 years ago. The property in question was a dilapidated rental property that had been cited by the City for code violations and safety issues. This landlord was very unhappy to make any repairs, but was forced to by her tenants and the City Building Department. She wanted to do only the least possible amount of repair, so she had only the lower porch repaired and made safe, (as that was all that was required by the City). All work was done under City Permit, reviewed during work and inspected afterward by the City Building Inspector. All work was approved as correct and up to code, signed off on and paid for. We have heard nothing more from this member until last week, when she called and refused to discuss any details of her complaint with our office manager. She made threatening comments and became verbally abusive and began cursing when told that she would have to clarify the details of her complaint before Jim would be able to speak with her. This member could have calmly asked for a review of her project and we would have been glad to go over and address her concerns. Any project will need maintenance over a seven year period, and this member does not live near the property and does neglect it. Our work was approved by the city, done under permit and was completed to everyone involved's satisfaction. She was informed that additional work that would eventually be needed to secure the upper porch which was not in question in her citation from the City (and that we were not hired to repair). Her call was returned by Jim, the same day that she called our office and he left her a voice mail, but we have not heard back from her. We will always respond to any complaint or concern a client may have, however we will not allow a conversation that includes foul language to continue. Her call was ended when she became verbally abusive. We do great work for great clients and we work hard to develop lasting relationships with everyone we work for, but some people are not a great fit. This member is still free to contact us at anytime, but we will not tolerate offensive language or behavior. (All documentation regarding this project is available for review should there be any request or clarification needed by any member)."

Gregory J.
Jan 2013
5.0
Yes, I recommend this pro
$75
Several days ago whenever I would turn on the dimmer switch in the bathroom, it would make a crackling and popping noise.  This concerned me so I contacted Jim Engler's Homework Home Improvement LLC.  When I explained the situation to Mr. Engler's wife, she was very concerned.  She said that it could affect the electrical line leading from the switch and could possibly cause an electrical fire.  She immediately contacted Mr. Engler, who was finishing up another project, and he was at my home within a half hour.  After thoroughly inspecting the area, he indicated that the switch was faulty and that there was a loose wire within the wall, causing a bad connection.  Within a half hour, the situation was corrected.  Afterwards, I asked him to look at the breaker box in the basement, which was quite old and not up to today's code standards.  Even though he had a busy schedule, he took the time to look at it.  He inspected it thoroughly and gave his recommendations as to what I should do.  I plan on hiring Mr. Engler this spring to install a new breaker box.
Response from Jim Engler's Homework LLC
"We would like to thank this member for taking his time to comment on his positive experience with our services. We do take electrical problems that could grow into dangerous or costly situations very seriously. Electrical issues do often qualify as emergencies, and usually the quicker the better for safety and cost effective solutions. This particular project had a great outcome, because we could get there quickly. This is another great opportunity for us to describe the nature of our services. We are the best at what we do, because we prioritize and handle emergency work, as well as handle every and all types of property repair. We really do the best work possible for those who become our clients. We are very flexible with our schedule and we work well for any client who wants to develop a great long-term relationship. This means confidence and patience are sometimes required by both ourselves and our clients. We certainly appreciate this member's comments, and look forward to being there for any future need that may be requested by this valued client...who took the time to post such a postive review."

Ron S.
Apr 2012
5.0
Yes, I recommend this pro
$57
We have a table lamp that had a faulty switch in need of replacement.  Not wanting to ruin the lamp, I checked online for local lamp/appliance repair shops that could do the job for us and came across Homework Home Improvement on Angie's List.  I called Homework on Monday afternoon, left a message, and received a call back from them later that day.  Early that same evening, Jim Engler came to our house to take a look at the lamp, give us a quote to repair the lamp, and then  took the lamp with him back to his shop to repair it.  I couldn't believe it, they actually make house calls, and for such a small item.  More amazingly, though, Jim brought the repaired lamp back to us the next evening.  (Wasn't expecting overnight repair service!)  The repaired switch works great, and, obviously, we particularly grateful for the personal service we received.  Since Homework does much more than just repairing appliances, we will definitely keep them in mind for future home repair or update projects.

Allen P.
Apr 2012
4.0
Yes, I recommend this pro
$75
It was a good experience.  Jim was prompt (Same day as call), professional and quick.  My only reservation was the price, which seemed high.

WILLIAM M.
Mar 2012
5.0
Yes, I recommend this pro
$390
Jim had to cut the drainpipe at the sink to enable him to auger/snake the pipe.  When this didn't work, he had to spend the next couple  of hours working in a 4-5 foot crawl space underneath the house where he snaked the clog from there.  He did a great job.  I appreciated not only his professionalism but also his thoughtfulness and kindness.
Response from Jim Engler's Homework LLC
"We most certainly appreciate the time it takes for you to comment on our work! We also thank you for allowing us to work on your home. It is a privilege that we take seriously, and we are honored that you put your trust in our company! Thanks, and call anytime...we'll be there if you need anything."

JULIA G.
Mar 2012
5.0
Yes, I recommend this pro
$750
This could not have been a better experience in having needed work done on our house.  We were pleased with Jim's consultations prior to starting the work, his work ethic while dealing with our projects, and the finished results.
Response from Jim Engler's Homework LLC
"Well, we can only thank you for taking the time to post this! It is always a great experience to be able to work on projects for clients who really care about their property. We really strive to keep any property code-compliant, and we most certainly appreciate any client who values this as much as we do. Thank you for allowing our company to work on your projects...and also thanks for taking your time to speak of our work! We will always be happy to be available to such great people as you are! It was a pleasure to work with you!"

Jill A.
Oct 2011
5.0
Yes, I recommend this pro
$400
Problem solved. Wall good as new. He came on a Saturday with no notice.
Response from Jim Engler's Homework LLC
"Thank you for taking the time to post such nice comments! It is always great to work for people who are as wonderful to get to know, as you all have been. (Buck is a great little guy)!"

Sandra F.
Jun 2011
5.0
Yes, I recommend this pro
It was a good experience.
Response from Jim Engler's Homework LLC
"Thank you for taking your time to comment. It was a good experience working for you, on your nice home!"

Constance P.
May 2011
4.0
Yes, I recommend this pro
$128
Arrived same day as called. Explained what needed to be done. Had to go out for part. Said repair to pipe only temporary and that the valves would eventually need to be replaced. Everything seems to be fine at this point. No complaint about this relatively simple plumbing job except the charge seems a little steep.

James D.
May 2011
5.0
Yes, I recommend this pro
$900
The drain has held despite a lot of wear on the tub.  Everything went smoothly.

Erin S.
Jan 2011
5.0
Yes, I recommend this pro
$125
Jim came out and did an initial assessment to determine how much length would need to be added. He worked well with our siding foreman to come up with a solution. The next day he came out once I was home from work and performed the job. He even stayed late into the evening to let me pick his brain on future projects I have planned. Jim indicated that he doesn't mind working hours that are outside of the traditional work day, which is very convenient when both homeowners work full time.

ROSE H.
Nov 2010
5.0
Yes, I recommend this pro
He was very efficient and low key. There was no pressure to buy something we didn't need. He did a good job.
Response from Jim Engler's Homework LLC
"Thank you! It is always a pleasure to work for people as nice as you!"

Kathryn K.
Jul 2010
5.0
Yes, I recommend this pro
$110
Great experience. Called Monday morning and he did the work that evening. He even showed me how to fix the disposal myself next time, and how to clear the bathtub drain if I'm willing to buy a snake. :) I would definitely have him do work at the house again. He's friendly, professional, and clearly knows what he's doing.
Response from Jim Engler's Homework LLC
"Thank You! It is always amazing that people take the time to say good things. We appreciate the opportunity to work for such great people...like you!"

BETH S.
Nov 2009
5.0
Yes, I recommend this pro
$194
Jim was very quick in coming over, discussing options for the step/ramp to cover up an outdoor pool pipe and look over my door bell situation. Fixed all in a very timely manner. Briefly discussed other items that I needed done in the future. He has some very good ideas and suggestions.
Response from Jim Engler's Homework LLC
"Thank You for taking the time to post such a nice comment! Working for such nice people (with such a beautiful home) makes our work a joy! Thank You, again!"

JOHN B.
Sep 2009
5.0
Yes, I recommend this pro
They work went very well! The previous owners had the old galvanized plumbing replaced, but we needed to replace a spot that services the downstairs bathroom. It was a very tight space to work in, especially for the tall worker. He also did a repair on a leaky toilet, along with replacing the rotted floorboards. We haven't had any issues since. We were very pleased with his work.
Response from Jim Engler's Homework LLC
"Thank You! We love to work for such great clients. It is very much appreciated that you took the time to post such nice comments about our work. We always are glad to provide great work, for great clients, at great prices! Members (like you both), make it easy...Thanks, again!"

Annabel K.
Feb 2009
5.0
Yes, I recommend this pro
$75
Called and spoke to his wife to set up the appointment. Jim came on time, fixed the leak. Very pleasant transaction. Already hired him again to do some other work. The reason I went with him is because of his licenses in both plumbing and electrical and his relationships with city inspectors. The house we purchased came with POS violations, so I feel very comfortable having Jim handle those with the city.

JOSEPH A.
Nov 2008
5.0
Yes, I recommend this pro
$200
He was a very professional guy and really seemed interested in finding out what the problem was. He was very busy so it took us a couple of weeks for us to get an appointment with him. The quality of his work was good and his prices were reasonable.

MARK M.
Oct 2008
5.0
Yes, I recommend this pro
He was punctual. I hired him because he called when he said he would and showed up when he said he would. There weren't any hidden costs and he was very respectful.
Showing 1-25 of 33

Licensing

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FAQ

Jim Engler's Homework LLC is currently rated 4.7 overall out of 5.

Jim Engler's Homework LLC accepts the following forms of payment: CreditCard

Yes, Jim Engler's Homework LLC offers free project estimates.

No, Jim Engler's Homework LLC does not offer eco-friendly accreditations.

No, Jim Engler's Homework LLC does not offer a senior discount.

Yes, Jim Engler's Homework LLC offers emergency services.

No, Jim Engler's Homework LLC does not offer warranties.