PERFECTION PAINTING

I would not use them again. We had some issues with some of the employees. We were very satisfied with the individual who gave the estimate. However the worker came out, he had no tools and really didn't know what he was doing. He didn't get much done. He took a lot of breaks. the next day two other people came out with him. One of them was better and the third was actually very good. The job would not have been done without him pushing the other two along. I called the company several times, and they were very responsive to send new people out, but I couldn't understand why they sent the original guy in the first place. The final worker was very good and did excellent work. I've even considered using him again in the future.

Perfection Painting's owner Michael Shock only showed up here for the estimate. After hired, he never was seen again. All the work was done by hired hands, most of whom could not even speak English. Obviously, they didn t know how to paint. Doors were painted while still closed, windows were painted where they should have been glazed first, and the contract included to have such window repairs executed, too. The crew would try to cover up shoddy workmanship by painting lines where window glazing should be. The deception was only discovered after I climbed a ladder and got a close look at my second story windows. They even painted over places where old paint had bubbled up! Already in one year s time, their paint is peeling in many places. I've called them and directed their attention to the situation, but to date they have done nothing, and they have left me with the opinion that they are not going to do anything about it.

He never came back to finish the ceiling, and poor workmanship as we looked around at what they did! Will never hire them again!!!!

My husband and I decided not to hire Mike and his company. I have found a wonderful new painting crew who are on time, keep in touch with my husband and I.

JOB WAS NEVER FINISHED. PERFECTION PAINTING WAS SUPPOSED TO BUY THE PAINT ACCORDING TO OUR SPECIFICATIONS (ANTIQUE WHITE WITH AN EXACT REFERENCE). THEY BOUGHT A DIFFERENT, CHEAPER WHITE WHICH HAD A DIFFERENT TONE. WHEN WE REALIZED THE MISTAKE, WE ASKED THEM TO CORRECT IT. THEY DID ONE ADDITIONAL COAT WITH THE CORRECT PAINT. WE WERE VERY PLEASED AND PAID THE COMPANY. HOWEVER, IMMEDIATELY AFTER THE PAINT DRIED WE COULD SEE THAT THE WRONG PAINT SHOWED THROUGH. WHEN MY WIFE CALLED THE COMPANY THEY IGNORED HER CALLS. IN THE END, I LEFT A MESSAGE TO THE OWNER, MIKE. HE CALLED ME BACK AND ARGUED THAT THEY HAD DONE ENOUGH COATS ON OUR BEDROOM. I ARGUED THAT THE WRONG PAINT SHOWED THROUGH AND THAT PERFECTION PAINTING HAD BOUGHT THE WRONG COLOR IN THE FIRST PLACE. MIKE PROMISED TO COME BY TO PUT AN ADDITIONAL COAT 'IN THE NEXT 3 WEEKS'. THEY NEVER CAME BY. I SENT A LETTER WHICH WAS RETURNED TO ME. AS A RESULT OUR MASTER BEDROOM PROJECT IS NOT FINISHED. WE HAVE MIXED FEELINGS WITH THIS COMPANY.

INTOLERABLE. LATE. SOLD US ON PAINTING FRONT DOOR A CERTAIN WAY THEN COULDN'T DO IT. DAMAGED GUTTER & MADE A POOR EFFORT TO FIX IT. BOUGHT WRONG COLOR, DIDN'T CUT THE HOLE IN RIGHT SPOT FOR DOWNSPOUT, SO IT DIDN'T WORK PROPERLY. HELD WATER WHICH FROZE & BROKE THE GUTTER AWAY FROM THE HOUSE. WATER DRAINED DOWN THE HOUSE & HAD MOISTURE PROBLEMS ON INTERIOR BASEMENT WALLS. HAD TO REPAIR IT AGAIN OURSELVES. SUBS CAME UNPREPARED. BARELY KNEW WHAT THEY WERE SUPPOSED TO PAINT. TERRIBLE JOB OF CUTTING IN. PAINT ON STUCCO IN SEVERAL AREAS, FRONT DOOR A MESS. HAD TO REPAINT MANY AREAS INCLUDING A 2ND COAT ON THE MUDROOM DOOR. INTERIOR TRIM PAINT & CAULKING ON WALLS, SUBS TRYING TO GET FUTURE BUSINESS OUTSIDE OF PERFECTION AND ASKING TO SEE PROPOSAL FROM OWNER. SUB COMPLAINED ABOUT THE TYPE OF JOB. POURED A CAN OF PAINT IN OUR GRASS. ONE GOOD THING. WE DIDN'T LIKE THE EXTERIOR PAINT COLOR. WHILE WE RIGHTFULLY PAID FOR THE NEW PAINT AND THEIR TIME, THEY WERE ACCOMMODATING. 2ND C

THE AGREEMENT WAS PAYMENT UPON COMPLETION. SOME OF THE PAINTING WAS DONE WHILE IT WAS RAINING AND THE HOUSE WAS WET. THEY PAINTED THE FLAG ON OUR MAILBOX WHITE BECAUSE THEY HAD NO RED PAINT. WHEN THEY FINISHED, IT WAS DARK OUTSIDE AND THEY TRIED TO PRESSURE ME TO PAY BEFORE I COULD LOOK OVER THE HOUSE. I REFUSED AND ASKED FOR THE OWNER TO COME OUT. WHEN HE CAME, HE POINTED OUT AREAS HE NOTICED THAT WERE STREAKED AND MISSED. HE ASSURED ME HIS PAINTERS WOULD BE OUT THAT SAME DAY TO FINISH SO I PAID HIM ON JUNE 14, 2004. ONE PAINTER SHOWED UP LATER THAT DAY AND TOUCHED UP THE LOWER AREAS, BUT HAD NO LADDER TO DO THE HIGH AREAS. THIS STARTED MY PHONE CALLING TO GET THE TOUCHUPS FINISHED. THERE WERE MANY DATES AND TIMES SETUP AND I ADJUSTED MY SCHEDULE TO BE HOME. THEY CONTINUALLY NEVER CALLED TO CANCEL OR RESCHEDULE, THEY JUST NEVER SHOWED UP. I LEFT MANY PHONE MESSAGES AND WHEN I DID TALK TO SOMEONE I GOT EXCUSES. FINALLY ON SEPT. 4, 2004 THEY DID FINISH.

THIS WAS THE FIRST TIME I USED THIS COMPANY AND I WOULD NOT USE ANYONE ELSE!

HE SHOULD GIVE ME MY MONEY BACK IF HE ISN'T GOING TO FINISH THE JOB.

PAINTED ALL 16 UNITS TO OUR LIKING AND DID IT IN A VERY PROFESSIONAL, TIMELY MANNER. THEY DID A WALK THROUGH WITH THE BOARD OF DIRECTORS TO MAKE SURE EVERYTHING WAS DONE TO OUR SPECIFICATIONS. I WILL BE RECOMMENDING THIS COMPANY TO OTHERS THAT ARE IN NEED OF A PROFESSIONAL PAINTER.

VERY POLITE AND PROFESSIONAL ANYTHING I NEEDED DONE THEY WOULD DO. VERY VERY NICE EMPLOYEES. DAN AND MEL WERE BOTH GREAT AND THE CLEAN UP WAS EXCELLENT.

THE WORKERS WERE VERY POLITE; TAKING SHOES OFF, ASKING TO USE THE SINK FOR WATER AND CLEANING UP. THEY ANSWERED MY QUESTIONS AND WERE VERY PROFESSIONAL. THE WORK WAS DONE SO WELL NO ONE WILL NOTICE THE PATCH ON THE CEILING. I AM AN INTERIOR DESIGNER AND OFTEN HAVE CLIENTS WHO NEED PAINTING DONE. THEY ARE GOING ON THE TOP OF MY REFERRAL LIST.

THE 'B' FOR PUNCTUALITY IS ONLY BECAUSE THEY WOULD SAY THEY WOULD START AT 8AM BUT WOULD START AT 10 AM. NOT SO BAD IN OUR SITUATION.