More Time for You
About us
200% Housecleaning and Lawn Guarantee, see our web site at http://www.MoreTimeForYou.com for details.
Business highlights
26 years of experience
Services we offer
Full home & office cleaning, car detailing & thermal imaging services., errands, houses & apartments, lawn & light handyman services, property management cleaning
Accepted Payment Methods
- CreditCard
Reviews
4.8250 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 86% | ||
| 8% | ||
| 4% | ||
| 2% | ||
| 0% |
Showing 1-25 of 250 reviews
Chuck W.
Feb 2018
Great, we are very pleased.
Anissa B.
May 2017
Excellent experience
Candy B.
Dec 2016
Went great. I use MTFY for my monthly cleaning as well.
GARY K.
Nov 2015
unknown
WENDY B.
Oct 2015
When I moved into my new home, I contracted with MTFY to mow my rather large lawn weekly because I didn't have a lawn mower since I moved from a condo. They did a wonderful job. I felt their price was well worth it. My yard was done (mowed and trimmed) by the time I came home from work and it looked great! I bought a lawn mower this year, so I no longer use them. But I would definitely hire them again in the future if needed! They were wonderful to work with!
Dennis C.
Oct 2015
unknown
Karen W.
Jul 2015
.
Response from More Time for You
"Thanks for the "A" Rating!"
CRAIG M.
Jun 2015
The office was responsive in emailing. They provided the service when I requested the service to be complete. I thought the service to be poor though. My daughter was getting married so I did not have time to chase these people down with my complaints. I expected good work but it looked like to me that the work was provided by people that did not care. Spring cleanup to me means pulling weeds, cutting suckers off of tree trunks, pruning shrubs, etc... And the careful laying of mulch. I have 20-30% more mulch than is needed in some/most areas. Of course I was charged extra for all this mulch. I needed to pull my own weeds and cut my own suckers when they poked above the mulch within 7-10 days. I would NEVER use this company again; I would not take a second chance. Yes we needed " more time for you" but next time my husband will do the work with care. You may say, shame on me for not chasing this company down and asking them to return to make things right; I did not have time; instead, I will never hire them and if asked by others, I would NOT recommend !!
Response from More Time for You
"We are so sorry you were dissatisfied with your mulch job and we would have been happy to get back out. Your quote included bed clean up and disposal, edging, and mulching. It did not include bush trimming (there was a note on your quote that we needed to discuss any action with your boxwoods). Once we do bed clean up, unfortunately, we can stop weeds from growing again. We truly apologize the mulch was not presentable and we would have been more than happy to get right out and take care of it. We are disappointed that we did not do a better job for you, this is not how we have built our business over the past 16 years."
Christopher W.
Jun 2015
They are excellent. We used them last week.We use them twice a month. It took a while to get things doing because i think they are very particular about how they do their work.
Response from More Time for You
"Thank you so much for the kind review. We appreciate it."
TAMBRA P.
Jan 2015
I have used MTFY for several years. Both their cleaning service and their handyman service. I have just moved out of state and have had to say good by to them. Over the years they have provided quality cleaning service. I have never had a problem and have always been satisfied with the quality of the work. The cleaning crew has always been thorough and detailed. I have also used their handyman service and Tim is very knowledgable and can just about perform any task you have for him. Thanks for all the great services over they years. I hope I can find the same quality of work in my new home.
Response from More Time for You
"It has been our pleasure to be of service to you. We are grateful for your loyalty over the years. We wish you all the best as well. Thanks again."
DeLauna B.
Jan 2015
That went very well. They have great customer service and overall, did an excellent job!
Response from More Time for You
"We are glad you were satisfied with the service you received. Hope to be of service in the future."
LINDA S.
Jan 2015
unknown
Response from More Time for You
"Thank you for the positive rating!"
WENDY B.
Dec 2014
Always prompt, price was what was contracted. The lady on the phone was absolutely wonderful to work with.
Response from More Time for You
"Now these is what we like to hear. Thank you for your kind comments."
RICHARD C.
Dec 2014
lThe gentleman who does the handyman things was very professional. Came when he said he would and the results were excellent
Response from More Time for You
"Tim take a great deal of personal pride in doing a good job for everyone. We are happy you are pleased."
MEGAN M.
Dec 2014
We've been using More Time For You for a couple years now and love their service. Our cleaners are always thorough and do a great job. They are prompt as well. We have our clean done when we are away at work and it is wonderful to come home to a fresh and tidy house at the end of the day.
The office staff is stand out as well They are extremely responsive through e-mail and by phone and make adjusts easily and without complaint. The are proactive in letting us know any changes to routine or unusual circumstances. Recently we had a situation where our cleaner was afraid of one of our dogs (who is loud but not aggressive). Kathy from the main office offered to switch cleaners and it solved the problem.
They are no hassle and trustworthy, which is exactly what I'm looking for.
The office staff is stand out as well They are extremely responsive through e-mail and by phone and make adjusts easily and without complaint. The are proactive in letting us know any changes to routine or unusual circumstances. Recently we had a situation where our cleaner was afraid of one of our dogs (who is loud but not aggressive). Kathy from the main office offered to switch cleaners and it solved the problem.
They are no hassle and trustworthy, which is exactly what I'm looking for.
Response from More Time for You
"For nearly 16 years we have worked very hard to develop the processes and procedures necessary to deliver consistent and trustworthy services. It is nice to hear that we are on target to maintain that mission. We appreciate your comments very much."
Randy J.
Oct 2014
Excellent. Friendly, professional, worked quickly and did a nice job.
Response from More Time for You
"Thanks for taking the time to post your experience and we are glad it was a good one."
ANNETTE M.
Jun 2014
Great,
Arrived on time, cleaned what they said they would clean. Looked great and I was very happy and so were the new owners.
Arrived on time, cleaned what they said they would clean. Looked great and I was very happy and so were the new owners.
Response from More Time for You
"Thanks for selecting us, looking forward to the next time we can help out."
Jesse K.
Apr 2014
We used More Time For You (MTFU) for several years. It was fine for awhile, but there was definitely a problem with consistency of cleans. New people cycled through the house all the time, so it was impossible to predict from clean to clean whether the results were going to be satisfactory or not.
A couple of incidents in particular really peeved us:
1. On one occasion, the entire basement (1/3 of the house) was not cleaned because of lack of time. No notification was given to us until we contacted them to inquire. When asked if we could have a refund for that portion, they said they could reimburse $5. For a $150 bill, this seemed grossly disproportionate. They eventually upped that to $15, which still seemed low.
2. We referred a number of families to this company, and I confirmed that at least one became a regular customer. We were supposed to receive a free clean for each referral (MTFU was notified that we specifically had sent them), but that never happened.
They were very good about accommodating us (i.e., moving clean times) if we had a sick child at home. And not every clean was poor. However, they are overpriced for what is delivered overall. We now use another company who offers more service for $30 less per clean.
A couple of incidents in particular really peeved us:
1. On one occasion, the entire basement (1/3 of the house) was not cleaned because of lack of time. No notification was given to us until we contacted them to inquire. When asked if we could have a refund for that portion, they said they could reimburse $5. For a $150 bill, this seemed grossly disproportionate. They eventually upped that to $15, which still seemed low.
2. We referred a number of families to this company, and I confirmed that at least one became a regular customer. We were supposed to receive a free clean for each referral (MTFU was notified that we specifically had sent them), but that never happened.
They were very good about accommodating us (i.e., moving clean times) if we had a sick child at home. And not every clean was poor. However, they are overpriced for what is delivered overall. We now use another company who offers more service for $30 less per clean.
Response from More Time for You
"First, thanks for being a customer of ours for over 4 years, we appreciate that. We’d like to clarify some of the comments made in this review. We did miss the basement on January 2, we were delayed everywhere due to snow. They are correct that we did not contact them before they contacted us, which we apologize for. This house is a 240 minute clean, of that 40 minutes was for the basement, or 16%. We did in fact discount the cleaning by $22 of the $137, which is commensurate with the time associated with that area. We did provide an additional discount of $5 for another area they were dissatisfied with. In regards to the referral, we are aware of one and this was a monthly client. Perhaps there is a misunderstanding of the referral program as it is for weekly or biweekly referrals, the one customer we are aware of was monthly. Please let us know if there is another referral that we may have missed and we will certainly make due on our commitment. We disagree with the new people that were cycled through all the time. We feel that is an unfair representation. We did send an occasional substitute (2) during the last year when the regular cleaner was absent. There were two different employees assigned to their home during the last twelve months. Again thanks for sharing your perception it does help us stay focused. We are disappointed that we were unable to retain our relationship."
Eric B.
Feb 2014
I started using them because they were highly recommended by friends and colleagues. From the beginning it was a little cumbersome to have to personally schedule the monthly clean time every month, but that was okay, they initially did a great job. Eventually, it became more and more difficult to schedule cleaning times, as the contact person would call me with only one available time and have to call me back if I wasn't available then. Sometimes it took several days or weeks to schedule a clean. Some of these times were Saturdays, and as I have small children, so that was never an option, but they kept asking. I also began to have trouble once school was canceled due to one of my kids being sick or snow (winter 2014). It got to the point where I had to cancel my December clean due to sickness and they just didn't come that month, although I asked to reschedule. Then I had to cancel my January clean because of snow days and they still didn't contact me to reschedule. At the time I was wanted to increase my cleaning frequency so I contacted them to do cleaning every 2 weeks, as they mentioned before that is set into the schedule and individual cleans do not need to be scheduled. I organized this several weeks back an have yet to hear when the cleaning would occur.
If scheduling were just the issue I had I would probably fine, since it is a little annoying, but okay. But with the last clean I had to request a gratis cleaning to touch up because it was difficult to tell that they had cleaned either the kitchen or bathrooms. Overall I am going to try and schedule another cleaning service.
If scheduling were just the issue I had I would probably fine, since it is a little annoying, but okay. But with the last clean I had to request a gratis cleaning to touch up because it was difficult to tell that they had cleaned either the kitchen or bathrooms. Overall I am going to try and schedule another cleaning service.
Response from More Time for You
"Scheduling our monthly clients can be very challenging since there isn't a fixed schedule that we can place them on. It becomes even more frustrating during the winter months with weather and absence issues. It is one of the logistical and scheduling issues that doesn't offer a simple solution. Sorry about the issues."
BARBARA N.
Jan 2014
I have used them for three or four years now and I've been quite pleased with them. One of the nice things about that firm is if it has been really hot and the grass has not grown, they don't just cut to cut it. They really look at whether or not it needs a cut, which is rather nice. You can do a pre-pay upfront for the whole season, where they do an estimate and give you 5% off, but I've never done that. It is and option if someone is trying to get a better deal. What they've done, if you sign up for the next season, like in February, they will probably send me an e-mail to say that their season is going to start in April and if I would like to go with them early. And last time, they kept the rate at the same price as the year before, which I was pleased with. So if you've used them before, they tend to try and work with you on the pricing. They are very responsive to any questions you have. If you have an event coming up and you want it cut on a certain day, they try to accommodate you. They are very good at doing the yard and every time they do the yard, they also do weed whacking and edging. It looks really good when they are done.
Response from More Time for You
"We greatly appreciate your comments and you loyalty. We look forward to serving you again this year."
Kerry H.
Nov 2013
Once again More Time for You did a great job of cutting our grass. This is the 4th year we have used them and we are delighted. The workers are professional and very courteous. I recommend ten to everyone.
Response from More Time for You
"Thanks again for allowing us to do lawn service again this year. We are so very grateful for your kind words. Until next year."
Gabriella K.
Oct 2013
We used More Time for You for a few months for bi-weekly cleanings of our home. We have 5 bedrooms, 3 full baths and one half bath, the cost was $165. The cleaning were thorough with the exception our master bath shower stall, I feel it was the cleaner they were using but was told that we needed to have our caulking replaced, which we did not do as they wanted us to use their handyman services.
Overall the service was good and the clean was good but we decided to go with a different provider.
Overall the service was good and the clean was good but we decided to go with a different provider.
Response from More Time for You
"Thanks for your comments. Sorry we didn't achieve what you were seeking. We do offer caulking services, but we would never recommend recaulking if we didn't feel it was necessary.."
Mark S.
Jul 2013
.
Response from More Time for You
"Thanks for the "A" rating!"
Regina B.
Jul 2013
Everything went great. They showed up on time, he did what he needed to do, and that was it. I think that he did a pretty good job. They were easy to schedule with. I think everything worked out okay. They do charge $35 an hour, I might look elsewhere, and I do not know if I would use them again. If they had another special, I would probably consider them.
Response from More Time for You
"Glad to hear you were satisfied with the quality of our workmanship."
Cathy G.
Jun 2013
The company helped me out while my lawn mower was being serviced. The one time mow became a two time mow when my lawn mower took longer to fix than I originally thought. My daughter was graduating from high school and More Time For You fit us in their schedule so we could be ready for company. We liked the lawn mowing service so well, we asked for a quote for edging the mulch beds. The estimate was exactly the price charged. The service providers were polite and professional. They asked if we needed the excess soil to use around the foundation of our house. They cleaned up all areas and the work was professional grade. I would definitely use this company in the future and recommended them to my mom who is also using them now.
Response from More Time for You
"We were delighted to be of service."
Licensing
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FAQ
More Time for You is currently rated 4.8 overall out of 5.
More Time for You accepts the following forms of payment: CreditCard
No, More Time for You does not offer free project estimates.
No, More Time for You does not offer eco-friendly accreditations.
No, More Time for You does not offer a senior discount.
No, More Time for You does not offer emergency services.
No, More Time for You does not offer warranties.