Find top-rated Pros in your area
Enter a zip code and get matched to businesses near you.
Geo Icon

Carmen's Vacuum & Janitorial (Powell Location)

4.1(
10
)
Maid Service, Post Construction - Clean-up, Ducts & Vents - Clean,

About us

Carmen's opened it's first vacuum and janitorial shop in 1970, and over the years has expanded to include 3 additional stores as well as an Internet sales department. Offering more than just vacuums, our retail stores can provide you with parts, belts, bags and accessories for your machine, and our store managers can answer all your questions in the janitorial field. In addition to sales, our stores also provide SERVICE on almost all makes and models of vacuums and other janitorial machines including buffers, burnishers, steam cleaners , carpet extractors and even central vacuum equipment. All of our stores offer free test runs of all floor models, and some even have large equipment, as mentioned above, for display and demonstration. For overall operations questions about our retail stores, you may contact the following people. Please allow up to 48 hrs for response times. Thank you. Adam Young - 614-864-0190 [email protected] Brian Blanton - 614-846-9915 [email protected] Drew Durbin - 614-864-5095 x 250 [email protected]

Services we offer

Vacuum sales and service Janitorial sales - paper, chemicals, cleaning tools Large floor care service and sales

Amenities

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.110 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
50%
4
20%
3
20%
2
10%
1
0%
Write a review
Showing 1-10 of 10 reviews
Alta M.
May 2018
2.0
$65
The vacuum cleaner was fixed and works well. The price was reasonable, but the service was horrible. I left the vacuum at the Sawmill Road store for repairs during April when I was out of town. It was not ready when I tried to pick it up the first week of May: a clerk told me the HEPA filter had not been installed and it would be ready in two days. The next day I called to confirm it would be ready. A different clerk was not aware of the need for the filter and told me that there was no notation that a new HEPA filter was needed and that the vacuum would be ready the next day if they had the right filter in stock. Luckily they did have one in stock. The miscommunication among staff was a substantial part of the problem coupled with the incomplete service while it was in the store for a month.
Sheila N.
Nov 2017
4.0
Yes, I recommend this pro
It was fixed
Suzette R.
Jan 2016
5.0
Yes, I recommend this pro
$25
They fixed the handle and the base took a couple of weeks turnaround time but everything is working well
Robert J.
Jun 2014
5.0
Yes, I recommend this pro
$1,600
Great communication and professional install. Price was reasonable, and Install was quick and well done. Only issue is that the hose I ordered through them is on back order, and a week later still hasn't come in, meaning I still haven't been able to use the system.
SANDY O.
Jun 2014
5.0
Yes, I recommend this pro
$100
unknown
LAURA C.
Jun 2014
3.0
$45

We asked them to check out if there were other issue to see if it was worth repairing (Dysons do not lose suction). When they called to let us know that it would be over 250.00 to repair, we asked them to replace the bar. They did and the vaccuum came back not spinning at all. The man from Carmen's said it worked there while when my husband picked up the machine-end of story.


Response from Carmen's Vacuum & Janitorial (Powell Location)

"We are sorry to hear of your experience and we can assure you this is not typical and the situation has been addressed. All of our repairs have a 30 day warranty period and we would be happy to take another look at the Dyson. Please contact Adam, who typically works out of the High St. location (614.846.9915) and he will help you get your problem resolved. Or you may call our main office at 614.864.5095. Thank you, Carmen's"

Bonita F.
May 2013
5.0
Yes, I recommend this pro
$300
I went to this retailer for 3 reasons. I found him on Angie's List, he was listed as a retailer of Riccar vacuum cleaners, and he was close to my home in Dublin. I had purchased a Riccar vacuum for my home in Jupiter Florida and was very impressed. I had never heard of it as they don't spend money on advertising but the small shop in Florida recommended it highly as did the man at Carmen's. They both said it was the only vacuum made in America and was a great value for the price. He also gave me a rebate on my old vacuum and a bag of Hipa replacement bags.
SHIRLEY B.
Feb 2012
4.0
Yes, I recommend this pro
They were exceptional businesspeople. They had competitive prices.
LESLEY C.
Sep 2010
3.0
Yes, I recommend this pro
$100
vacuum filter was jammed, so I drove to the High Street location to drop it off. they advised it would be sent out for service. I recieved a call from service repairman on Thursday advising it would be on a truck for Friday AM store delivery. when I drove back to pick it up on Saturday, the "fill in" person advised it wasn't there but would have an "owner" call me. I didn't recieve a call, so I called later in the day. Brian didn't seem to care that he didnt get the message, and just said "well, i don't know why they told you it would be here. you can get it monday. it's in the warehouse now". although the work was performed, I wasn't pleased with how they handled the customer service aspect. but I think they are the only game in town for repair...
DEBBIE S.
Jan 2008
5.0
Yes, I recommend this pro
$100
Excellent customer service.
STUART G.
Oct 2006
1.0
Needless to say, I did not purchase the vacuum for the higher price. I also did not purchase from their website. I located the vacuum at another store in the area who had a price that was comparable to the online special that Carmen's was running.

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Carmen's Vacuum & Janitorial (Powell Location) is currently rated 4.1 overall out of 5.
Carmen's Vacuum & Janitorial (Powell Location) accepts the following forms of payment: CreditCard
Yes, Carmen's Vacuum & Janitorial (Powell Location) offers free project estimates.
No, Carmen's Vacuum & Janitorial (Powell Location) does not offer eco-friendly accreditations.
No, Carmen's Vacuum & Janitorial (Powell Location) does not offer a senior discount.
No, Carmen's Vacuum & Janitorial (Powell Location) does not offer emergency services.
No, Carmen's Vacuum & Janitorial (Powell Location) does not offer warranties.

Contact Information

9709 Old Sawmill Rd., Powell, OH 43065

Share project details to get started.