Plain City Plumbing Inc
About us
36 years in business fully licensed family operated
Business highlights
Services we offer
All plumbing service repair New construction plumbing, water heater installation & water softeners., work
Amenities
Emergency Services
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 92% | ||
| 5% | ||
| 0% | ||
| 3% | ||
| 0% |
The gentleman was very experience and it was his own business. He was very knowledgeable about diagnosing the problem for us. He did a good job of having to create a hole in the wall that was in a downstairs room, and putting a nice access panel on it, that was able to be hidden behind a mirror. You can?t see that it?s there unless you needed to get back there to do any work. It looks very nice though.
One of our outdoor faucets sprung a leak and needed immediate fixing. Plumber we had used for several years told us it might be 10 days before they could come and fix it. Turned to Angie's List and found too many with top ratings to choose from, so looked at my homeowner's association list of preferred service contractors and found Plain City Plumbing. Looked them up on Angie's List and found they had an A rating, but not a super service award, despite the fact their member reviews were outstanding. More about Angie's rating criteria later.
When I phoned the company, a very friendly and professional office manager named Sarah answered.and was immediately able to tell me when Plain City could respond on a worst-case basis, but they would make every effort to get to my home sooner if any of their jobs took less time than scheduled to complete.
Today, the owner Henry Schlabach arrived and immediately assessed the problem and got right to work to repair the problem. He also gave me important advice on how to protect the faucet during the winter months, while also assessing a gas leak problem in one of the burners on our outdoor grill system. Thanks to him, we are able to safely use the main grill while deciding whether or not to repair or replace a side burner.
Henry is a very experienced plumber. But much more importantly, he is an extremely honest businessman. I suspect one of the so-called Super Service Award plumbers might have seen a good opportunity to take advantage of someone like me who knows nothing about plumbing nor gas leaks. I search hard to find service firms who are reliable and excel at their business, but more importantly have a high level of integrity. I am confident I found such a firm and Plain City Plumbing will be the one I turn to for all our future needs.
Finally, as to the Angie's ratings, I think it is shameful that Plain City has not been given a Super Service award, despite their uniformly high ratings. Three plumbing firms I engaged previously, both for my home and commercial needs, all have this highest award, but my experience with them was less than desirable and I fired every one of them.
Henry and his people are top notch. Very respectful and do great work. We have used them since the house was built and use them to do regular maintenance on all our plumbing needs and gas needs.
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.