The Suter Group Residential Remodeling
About us
At THE SUTER GROUP Residential Remodeling we are committed to bringing high quality, highly professional Residential Design/Build Remodeling and Renovation Services with Unqualified 100% Satisfaction to each and every customer, each and every time. At THE SUTER GROUP Residential Remodeling, we believe that, even more important than shaking your hand when we start your project is being able to shake your hand when we’re finished. As we walk through your project together, from Design and Product Selection through Tear-out, Construction and our signature Attention To The Final Details, we at THE SUTER GROUP Residential Remodeling have committed ourselves and everyone we bring to your project to treating it as though it were our very own. And just as important, we never forget that we are guests in your home!
Business highlights
Services we offer
Handyman, appliances, bathrooms and bathroom suites, built-ins and casework, cabinets, countertops, entertainment centers, fine carpentry and interior design & property management., finished basements, four season rooms, home maintainance and repair, kitchens, media rooms, painting, screened porches
Number of Stars | Image of Distribution | Number of Ratings |
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My only initial concern is that he did the electrical work without getting any permits/approvals, which I believe are required, though I could be wrong. I didn't pay much mind, though, because I was just happy to have the job done.
A few years later, though, the shower pan began to crack. I'm no expert, but a shower pan should have a longer life unless it was installed incorrectly. It should be set in a bed of mortar/cement so that it has a stable base. This one was not. In the end the cracks worsened and we ended up with major water leaks that damaged surrounding floor and subfloor.
My biggest problem was that Dave would not return calls. I was willing to pay for repairs, but at least wanted to consult with him as he was the original contractor. He did not respond to initial emails. I did reach him by phone once and he promised to come out to take a look in a few weeks after he finished a job. I never received a call to schedule that visit. Every subsequent attempt to reach him resulted in silence - phone calls, emails, a letter (which was returned because the address was bad).
Maybe something happened and Dave was simply no longer able to respond. But lacking any communication I'm left to believe he was simply avoiding me.
Licensing
State Contractor License Requirements
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