R-Pro Insulation Professionals

We added insulation to our home after receiving a home energy audit and rebates from our gas company. We are very happy with the work R-Pro did. The company was very responsive. They arrived on time and worked efficiently, making sure we approved the work. They also did a great job cleaning up.

It went really well. John came out first and did a thorough inspection of the house and explained to me in detail what needed to be done. The guys who came to do the job were nice and professional. They worked quietly, talked to me through each step of the job, and cleaned up afterward. Before they left, they showed me a few other places we could make changes ourselves to tighten up the house even more.

R-Pro showed up on time and finished on time. Did a good job

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The crew arrived on time, was very professional, and did a great job.

I could not be happier with the service I received from start to finish. I had Columbia Gas perform an energy audit of my home. I had grown tired of my energy bills creeping upward, especially when we have an exceptionally hot or cold season here in Ohio. My home was built in 1959. Well, I had no idea it had very little insulation. Ugh! Columbia Gas recommended R-Pro for the work I needed/wanted done to insulate my home. R-Pro was wonderful. The estimate was straightforward and John made sure I understood my options. The two-man crew who completed the work were great. R-Pro handled all the rebate paperwork that I was eligible to receive through Columbia Gas. I wish all companies were this easy to work with on a home project! I am telling all my neighbors to take advantage of the Columbia Gas rebate/energy audit program while it is available and to call R-Pro! They will take good care of your home.

All of it was completed Safely neatly and efficiently They are professional and Did an excellent job

The insulation was more than it needed to be (R60) and the structure to keep the insulation from falling out of hatch was made out of foam board (cheap and fell apart). In addition, there is still NO air-flow in our attic and the baffles were poorly constructed. I feel like we were taken advantage of and now have to hire someone to come back out and fix the air-flow issue.

Great. Our house feels warmer and we hear less noise from the outside.

They arrived on time and were effecient in their work. They added baffles for ventilation and built a wooden barrier at the attic access to hold back the insulation. The builder used cardboard which doesn't stand up too long if someone needs access. Very accommodating, I asked for some before and after photos which they did without hesitation.

They were amazing. They were actually able to do the job same day as the quote. When they discovered that they didn't have to do as much as originally quoted, they let us know and saved us almost $900.

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Excellent. John the owner came for the quote exactly on time, spent a good amount of time checking our insulation needs. He was very cordial and knowledgeable. He answered all of our questions and was not sales pitchy at all.  He gave us a very fair quote and date for the job when I asked, and we accepted. The insulators came on that date and time and did a terrific job, very respectful of our house and keeping the job area neat and organized at all times. Clean up was superb inside and out, you would have never known they were there, and the whole experience was awesome- very well done and professional. We already notice a big difference in the house. I would highly recommend R-Pro

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After an energy audit and a prompt and professional estimate, R-Pro was given the job to insulate my house.  Two guys showed up on time (which is important to me) and I was so impressed by how friendly they were but more impressed at their professional and thorough job.  Couldn't believe all the caulking that was required. 

They were more than happy to show me any work they did when I asked.  Also showed me work they had completed. 

After all the preliminary work was done and it was time to blow the insulation they showed me electrical wires that were damaged by squirrels that had been in the attic over 15 years ago and said they couldn't insulate over the wires.  Had to get the wires repaired before they could insulate but they told me it might be a while because they were booked into December.   

After the wires were repaired I called to set up an appointment and was told that, since it was a half-day job they were able to schedule me within two weeks!!! 

The same two guys showed up to do the job and I was so pleased with the work and their friendliness and professionalism. 

I am totally satisfied with the work they did but more satisfied at how it was done by being able to squeeze me in to a busy schedule and refusing to insulate over exposed electrical wires. 

I recommend R-Pro and would not hesitate to call them again if I need any insulation work. 

I scheduled an energy audit with Columbia Gas  --- the audit recommended the air sealing and I would get a nice rebate on the service at the time of service  and a follow up rebate from Columbia Gas.  I scheduled the air sealing with R-Pro because they were on Angie's List.   The technicians came as scheduled and did the job as planned.  

Did not do everything they quoted.

My home is in contract to be sold. On the Request to Remedy list, the buyers requested that I install baffles in the attic. I knew this was done last year by R-Pro but did not have any specific proof. John Reichow - Owner of R-Pro personally wrote a letter for me describing the materials that were used and service that was performed last year. 
The response to my inquiry was fast, efficient and professional. Outstanding customer service 1+ years later! I highly recommend R-Pro!

I had this done after a home energy audit through Columbia Gas.  R-Pro was one of their approved providers.  The cost was in line with what the guy who did the energy audit said it would be. 

The gentleman doing the estimate was thorough and explained my options for insulation.  I chose to go with the amount that would be covered by the rebates provided by the energy audit program. 

The appointment was scheduled for 8/1/14 at 9am.  I received a call a little before 9 saying that the crew was on their way.  They showed up a few minutes later and began work.  They were efficient and professional.  The job took a little over three hours.  I checked each attic and the vent hoses that they had installed and everything looked good.

They cleaned up the little bits insulation that had fallen on the floors during the process.

Overall a good experience.

It went very well. It took them about a day with 3 workers. They were smart guys who were willing to discuss things. They also did very well with addressing my questions. They were also very professional and efficient.

They were easy to work with and very knowledgeable. For the most part they were very thorough. They had more double check their work and I found a couple small spots that were missed during the spray foam session. They went back and corrected those errors. I may have just been knit-picking since it's an expensive product. My only real complaint I have is that they probably could have cleaned up better. Again, this might be knit-picking since insulation seems to get everywhere regardless of what you do. Towards the end of the job I kind of got the impression that they were ready to leave and seemed slightly rushed during the clean up phase. Overall I would say I was happy with the end result and would recommend R-Pro. 

They called me to let me know they were going to be late.

They were great. Very professional, on time, cleaned up well. Very pleased with product

I got several quotes and went with R-Pro as I felt they offered the best price and professional level of service. Arrived as scheduled for estimate and work. Clean, professional and efficient. Quote seemed fair- I would have to go back to my records to see what we actually paid- I guessed at the $700 cost listed above. What I can say is R-Pro was 1/2 the cost of one other company that insulates with the same product. I highly recommend getting several quotes and make sure R-Pro is one of them!