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Green Touch Irrigation
Lawn Care - Maintain and Mow a Lawn, Lawn and Garden Sprinkler System - Install, Lawn and Garden Sprinkler System - Repair,
About us
Family owned & operated. 5 year warranty.
Business highlights
Emergency services offered
28 years of experience
Services we offer
Spring turn-on, fall winterization, lawn irrigation. Free Estimates on quotes for irrigation system installations. Certified Backflow Testing, repair of all major brands and backflow testing
Amenities
Emergency Services
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.7104 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 87% | ||
| 6% | ||
| 3% | ||
| 2% | ||
| 3% |
Showing 1-25 of 104 reviews
Chase L.
Feb 2019
Extremely unprofessional company. I worked here for a few years and we cut corners as much as possible and they up charged everything a crap ton. We would take a $2 sprinkler that a customer could dig up screw off and the new on on in a matter of minutes $40 and recomend things be done the most expensive way possible even if it could simply be fixed instead of replaced. They treat their employees good when they want and very poorly when they want. If customers would see first hand how we did things they would move on to the next company. As a lot of our customers did or would ask to contact my self personally because they hated dealing with our office due to how unprofessional they always are. All in all I'd say we are no where near a lot of the other competitors and would recommend you move on to a better rated company up the list. Just my personal opinion.
Phyllis M.
Jun 2018
They do a honest and great job.
Helen M.
Nov 2017
We had service performed by Green Touch Irrigation 18-24 months ago. This year, in the spring we contracted with another company to perform our irrigation service for the year. Several weeks ago I received a phone call from Green Touch to schedule the winterization of our sprinkler system. At the time, I asked if this was part of our service contract, and was told it was. I take responsibility that I didn't bother to go back and check which company our contract was with, but I never expected to receive a call from a company I was not currently contracted with, let alone be told it was part of a non-existent contract. My husband was home when they came and performed the service, and I assume it was done appropriately. Imagine my surprise to get a call this week from the company we have our contract with, and the same day, receive a bill from Green Touch! I called and expressed my displeasure at being told they were servicing our (non-existent) contract, but as I expected, they are unwilling to budge on the bill. They told me to call the company we have our contract with and ask for a refund since they won't need to service our system! So they are perfectly willing to ask a competitor to take a loss when they themselves aren't, after obtaining business in a dishonest manner. We'll pay the bill, but obviously won't use them again, and certainly won't recommend them based on their business practices.
Response from Green Touch Irrigation
"I am really sorry to hear about this customer's experience, however, I do have to say that not all of the information provided is accurate. The customer is in our database because they have used us for irrigation services, which is why they were contacted because we regularly make contact with all customers with whom we have interacted with at some point in our business. We do not solicit or pay for customer contact information we only contact people we have interacted with within the business. For every phone call our office manager identifies herself and that she is with Green Touch Irrigation. Customer asked if she had a contract with us and our office manager confirmed she did not, and customer proceeded to schedule anyway. It is never been and never will be our practice to say that someone has a contract when they do not. It is not ethical and has never been an acceptable business practice for us. Our techs where company logoed apparal and our trucks clearly identify our company name on them. This is an unfortunate incident of a customer forgetting/not being aware of a contract or a name of the company they had this contract with. And I am really sorry as I know it can be very frustrating to make that mistake. However, it is not our responsibility to know that someone has a contract with a different company. We we were trying to help the customer remedy the situation by suggesting she contact the other company to see if they will credit her account or provide a refund. I am sorry that the customer was not satisfied with this help. We actually have another customer that does have a contract with us but had another company winterize her system, so we were able to offer her the spring 2018 start up since she did not use her contract for 2017 winterization. So we are always willing to make accommdations where appropriate. If the customer has another suggestion on how to remedy the situation that is fair to all, we are happy to discuss further with the customer. We stand by our excellent, ethical and trustworthy business practices. We are always available and willing to provide additional information and assistance to anyone when needed."
GALE M.
Aug 2017
It was fine. It was just a basic service. They did inspection of our sprinklers.
Matthew L.
Mar 2017
The process went well.
Patrick E.
Mar 2017
They've been pretty good. They showed up on time and did everything they said they would do.
Sharron M.
Dec 2016
That was very good.
Lawrence C.
Dec 2016
It was fine. It was pretty quick, I think within a week or two. He was pretty helpful. It was just a positive experience. They did fine. I think it was pretty responsive.
Andrew G.
Dec 2016
The visits was great and the tech actually arrived early. Went smoothly and was very knowledgeable. Would definitely call again for winterization or sprinkler issues.
Tiffany S.
Dec 2016
Very professional and prompt responses; I appreciated being able to communicate via email with the company because I am very difficult to reach by phone during the work day. On my scheduled appointment date, the technician arrived earlier than expected and waited for us to get home to meet him. Which was a nice change from having to wait on service people! Highly recommend.
Elise K.
Dec 2016
Efficient and thorough. All was cleaned!
John P.
Nov 2016
Just fine.
Pete H.
Nov 2016
The service was provided on time and the service tech quickly winterized my irrigation system. He then checked to make sure there weren't any leaks or cracks in the lines.
John F.
Jun 2016
unknown
Bernard B.
May 2016
unknown
Alexandra W.
Feb 2016
unknown
Response from Green Touch Irrigation
"Thank you for your review! We appreciate your business!"
Rob N.
Jan 2016
unknown
Response from Green Touch Irrigation
"Thank you for your business. We look forward to working with you in the future!"
Scott D.
Jan 2016
unknown
Response from Green Touch Irrigation
"Thank you for your business and taking the time to review our company!"
Brian F.
Dec 2015
Arrived on time, performed work, identified a leak that needs to be repaired. Will use them to repair the leak in the Spring.
Response from Green Touch Irrigation
"Thank you for your business and taking the time to review our company! We look forward to continuing to work with you in the spring!"
Kai L.
Dec 2015
get work done, no hassel
Response from Green Touch Irrigation
"Thank you for your business and taking the time to review our company!"
Sandra S.
Dec 2015
unknown
Response from Green Touch Irrigation
"Thank you for your business and taking the time to review our company!"
Brian A.
Dec 2015
unknown
Response from Green Touch Irrigation
"Thank you so much for taking the time to complete this review. It was a pleasure working with you and look forward to an ongoing business relationship in the spring!"
Matthew L.
Dec 2015
The experience was great! They even replaced a missing sprinkler head without an extra charge. I will use them again next season.
Response from Green Touch Irrigation
"We are glad to hear that you had such a positive experience. We look forward to continuing to work with you in the future!"
John F.
Nov 2015
Everything went well. Showed up on time and completed the work.
Response from Green Touch Irrigation
"Thank you for your business and taking the time to review our company!"
Paul C.
Nov 2015
Great service, punctual, and friendly friendly and helpful.
Response from Green Touch Irrigation
"Thank you for the feedback and business. We look forward to continuing to work with you in the future!"
Licensing
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FAQ
Green Touch Irrigation is currently rated 4.7 overall out of 5.
Green Touch Irrigation accepts the following forms of payment: CreditCard
No, Green Touch Irrigation does not offer free project estimates.
No, Green Touch Irrigation does not offer eco-friendly accreditations.
No, Green Touch Irrigation does not offer a senior discount.
Yes, Green Touch Irrigation offers emergency services.
No, Green Touch Irrigation does not offer warranties.