Bocha Electric
About us
FAMILY OWNED AND OPERATED. COST IS DETERMINED BY THE JOB. ASK ABOUT ANGIE'S LIST DISCOUNT.
Business highlights
Services we offer
CEILING FANS, COMMERCIAL & INDUSTRIAL, COMPUTER CABLE, EXTERIOR LIGHTING., FIRE ALARMS & GENERATORS, HOT TUB & JACUZZI HOOKUP, LOW VOLTAGE, NEW CONSTRUCTION, PHONE, POOL PUMPS, RECEPTACLES, RENOVATIONS, RESIDENTIAL, SAFETY INSPECTION, SECURITY, SERVICE CHANGE AND UPGRADE, SWITCHES, TV MOUNTS
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
82% | ||
11% | ||
2% | ||
2% | ||
4% |
"Thank you so much for your nice review, [Member Name Removed] - we will be sure to pass it on to our crews. It's very motivating when our clients are happy:)"
They provided a phone estimate. They were very easy to schedule. The two gentlemen who were dispatched were courteous and respectful. They focused on their work and did not waste time.
They told us upfront we should have a new fan in the event the existing fan could not be fixed. They quickly did the troubleshooting on the existing fan and advised we could make the old fan work but, not the old light kit. We had them install a brand new one and they were awesome getting it put in quickly and correctly. It works!!! Thanks to Dan and his guys we are feeling warmer now with the air circulating again.
He came within 30 minutes (in between jobs) and took care of the problem inside of 30 minutes.
"Thank you for your feedback, Member. We hope you enjoy the new fans for a long time and call us if you need anything in the future. - BoCha"
"Thank you very much for nice review, - we're very happy you were happy with your electrical and we look forward to working with you again in the future."
"Member, I'm sorry that you are less than pleased with your service. However our story is quite a bit different from yours. You had purchased your own motion lights and we advised you when installing that trees you had to close to the lights could make them come on. You wanted us to install them there anyway. Then you called, the first time we came back to adjust them for the timing for free no questions asked and without hesitation. The third time you called because they kept coming on and we said "well the tree is right there and if it catches the motion of the tree it will keep coming on, we're not sure what we can do" you asked if there was anything else you could do and we recommended using the switch to turn it on and off but we came out and did our best to adjust the motion sensor again for free. The fourth time you called you asked about us getting new lights and we explained that no matter what sensor we get we cannot guarantee it will stop coming on due to the motion from the tree. Plus, we advised you that we would have to charge to come out and replace them and you opted to not do that. Not sure what else we can possibly do for you as we've done everything we can do to try and make this situation work for you."
"I'm sorry to hear that you were not happy with our service. It is actually very difficult to determine what is tripping a breaker when it is a piece of equipment and there are several plugged in. All we can do is make sure the line is working properly. Beyond that, the time it could take us to plug in each appliance/piece of equipment and wait to see if it trips would not be cost effective for you. Keep in mind, sometimes equipment can function flawlessly for hours and then eventually trip. That is why we will often tell the home owner to try plugging in one piece of equipment at a time until they find the culprit. I know you have been using BoCha for a very long time, since 2009 by my records, and we hope that you will use us again in the future!"
"Member, Thank you for your nice review! We will certainly pass it on to our crews and look forward to helping you with any other electrical needs in the future!"
"Thank you very much, member. Glad everything is working for you!"
"Thank you, member. Always nice to get great reviews for doing what we think is just our job:) If there is anything else we can help you with give us a call anytime. We answer the phone 24 hours a day!"
"Thank for your nice report. We're always happy to answer questions for free over the phone!"
"Thank you, member! We'll pass along your nice review to our crew as well!"
"Member, thank you for your report. Yes, there must have been a miscommunication. We always schedule our appointments in a half hour window as it's too hard to anticipate what conditions will be like for the crew when they are on their way. We are happy to hear the crew did a great job while they were there and got you on your way quickly!"
Licensing
State Contractor License Requirements
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