When I moved into my new house, the lawn was in awful shape. It was a brand new lawn with a sprinkler system installed, but the sprinklers were only set to come on once per week (during an insanely hot summer), so the whole lawn basically looked dead. You can't really have much done to your lawn until it has been mowed a few times, so I had ample time to see what the lawn would do on its own. With proper watering, it did begin to grow, but it was still very thin and not particularly healthy looking. Even worse, the lawn was probably 1/3 grass and 2/3 crab grass and other weeds. It was basically an embarrassment, compared to the other lawns in the neighborhood, almost all of which Land-Art services.
So far this summer, they've fertilized two or three times, and they've also been out twice for weed control. I'm going to have them aerate and over-seed the lawn later in the fall, but already I can't believe how thick the lawn has become and how after two visits, the weeds are practically non-existent! I do not expect a perfect lawn in the first year of a new house, but I really did not expect the results that I've seen already and it's hard to believe that the lawn wasn't already re-seeded.
I've never actually seen them here, but when they come they leave you a pretty detailed form with exactly what they did, how much fertilizer or weed control they've used, and what they recommend going forward. When I started with them, I called quite a few times to ask questions about the lawn and their services and they were always incredibly patient with me and answered everything completely. The first time they came out to fertilize, I had questions about what they had written and what they had done. The operator was not sure, but later that day, I got a phone call from the person who had actually treated the lawn, and all of my questions were answered.
One thing that I really appreciate is that they will continue to come out between regularly scheduled visits until you're satisfied. On the first visit, they did not apply crab grass control because they said the lawn was too new and may be damaged by adding weed control to grass that was already stressed with the very high heat. However, they showed up about two weeks later, once it had cooled down, and applied the weed killer. About a week or two later, they were back again to kill whatever they didn't get the first time. If you see something you don't like, give them a call and they're out within a couple days to take care of it, and it's all included in the yearly service contract
I really have no idea where the negative reviews here come from. Everyone I've dealt with at Land-Art has been extremely friendly, fast, and I did not think it was possible for my lawn to look as good as it currently does. I can't wait to see how it's going to look next year when Land-Art gets to start at the beginning of the season and not spend the hottest summer I can remember fixing a nearly-dead lawn!