HIGHER POWER ELECTRIC INC

"Thank you for taking time to send a review regarding work completed by our company. Contractors who subscribe to the BBB, Angie’s List, or such services, often provide services that meet or exceed good business practices. Value minded companies use procedures to assure clients of ethical business practices and workmanship will be completed for fair market prices. Many businesses, like ours, have systems in place offering services for specific price levels based on work performed. Higher Power Electric uses a national pricing guide listing many electric repairs & updates commonly performed in residential homes. Our staff presents a quote to the homeowner for approval prior to completing work. We were given approval to complete work requested by the homeowner for the amount quoted. Our staff then completed the work as quoted. The home owner had a choice to accept or decline the work, but they “chose” to accept our quote. The work performed did not involve complex electronic problem solving & not sure what the home owner was referring to. The install required setting controls for lights to operate a certain way. The owner called the next day to share two lights did not operate properly. Work was performed on Thursday, owner called next day (Friday), & we returned the following Wednesday for corrections. Our busy schedule prevented us from returning until the following week. I don’t believe that returning (6) days from original installation was excessive. The light fixtures were operational in a dusk-to-dawn manner instead of “only” when motion was detected. There was no safety hazard in how the fixtures operated. The home owner didn’t express noticeable concerns about the time to schedule a return trip and seemed to understand how busy that time of year was. In summary, our company performed the requested services, for an agreed price, in a professional and courteous manner and responded in a timely fashion for the lighting adjustments to meet the homeowner’s request."

"Thank you [Member Name Removed] for the opportunity to assist with your home electric needs. We appreciate you sharing Lyle's name as he works hard to provide professional service for valued customers."

"Thank you [Member Name Removed] for the opportunity to assist with your home electric needs. It was good to hear that your family event was made more enjoyable by our resolving the electric issue. Best to you in the days ahead."

"Thank you for the opportunity to assist with your home generator replacement project. It was a pleasure to install a new Generac generator for added reassurance when power is interrupted."

"Thank you for the opportunity to assist with your home electrical needs. We appreciate a favorable review regarding the electrical services we provided recently. We certainly hope you enjoy your electric automobile for many years to come."

"We certainly appreciate the opportunity to assist with your home electrical needs. We know there are many electrical service providers available and feel privileged to have offered our services for your home electrical project."

"Our records indicate the work was completed on 11/24/15 and had a repair cost of $116.89, not $160. Our technician most likely provided an initial repair estimate for $160 to gain authorization to begin the repair. Once the actual repair need was determined, the initial repair cost estimate of $160 was lowered to $116.89. The homeowner was pleased with the repair completed and provided a signed approval on our invoice."

"Thank you for the opportunity to assist with electrical improvements at your business location. Higher Power Electric provides many types of electrical services for both residential and commercial facilities. It was our pleasure to assist with finding solutions for the exterior site lighting for security at your business location!."

"Thank you for the opportunity to assist with electrical improvements at your Whitehall office. Higher Power Electric provides many types of electrical services for both residential and commercial facilities. It was our pleasure to provide low voltage wiring for your business needs."

"Thank you for the recent opportunity to assist with your home electrical repair needs. We certainly appreciate your kind & thoughtful review!"

"Thank you for the opportunity to assist with your home repair project. We certainly appreciate your kind & thoughtful review of work the was performed. We make every attempt to inform our customers about the safety of their homes' electrical system."

"Thank you for the opportunity to assist with you home repair project. We certainly appreciate your kind & thoughtful review of work the was performed. We make every attempt to inform our customers about the safety of their homes' electrical system."

"Thank you for the opportunity to assist with you home repair project. We certainly appreciate your kind & thoughtful review of work that was performed. We make every attempt to inform our customers about the safety of their homes' electrical system."

"Thank you for the opportunity to assist with your home repair project. We certainly appreciate your kind & thoughtful review of work the was performed. We make every attempt to inform our customers about the safety of their homes' electrical system."

"Thank you for the opportunity to assist with you home repair project. We certainly appreciate your kind & thoughtful review of work the was performed. We make every attempt to inform our customers about the safety of their homes' electrical system."

"We wish to thank [member name removed] for her recent review of the service our company provided for her. I do need to provide several clarifications regarding the work that was completed as follows: 1. The work that was preformed for [member name removed] was completed on 11/21/2013 2. Our invoiced amount was $148 not $250 3. Our technician first needed to determine what was causing several light fixtures from working 4. There were wall mounted fixtures located at both the garage and porch areas 5. It was determined that (2) fixtures had bad light bulbs & (2) fixtures had defective motion sensors 6. [Member name removed] asked the technician to replace the bad fixtures w/ owner furnished replacement fixtures 7. The project involved some diagnostic time to determine all the electric issues with the light fixtures 8. Once all the issues were determined, the repair recommendations could be offered 9. Work was completed in a timely manner and all fixtures operated that previously had issues 10. Our repair quote was presented and approved by [Member name removed] before repairs had begun 11. The repair amount was fair and our technician was thorough with his assessment of repair needs 12. Our company has provided past repair needs for [Member name removed] repair needs"

"We appreciate the opportunity to assist with your home electrical needs recently and your kind response as well. It is pleasure to assist with our customers electrical needs and consider their contacting us for future electrical repairs or improvements a privilege that we do not take for granted. Thank you for trusting our company with your home electrical repair needs and sharing your experience on Angie's List."

"We appreciate the opportunity to assist with your home electrical needs recently and your kind response as well. It is pleasure to serve our customers electrical needs and consider their contacting us for future electrical repairs or improvements a privilege we do not take for granted. Thank you for trusting our company with your home electrical needs!"

"Higher Power Electric wishes to thank you for the opportunity to assist with your home electrical needs. We thank you for taking the time to express your satisfaction with the work we completed several months ago. There are a number of electrical service provides to chose from and we do appreciate your selecting our company to provide your home electrical repairs. We do recognize how important good service is and the value it offers for future work opportunities. Thank you again for trusting our company with your home electrical needs."