ACTION TOPS LTD
About us
Locally owned company servicing Columbus/Newark and surrounding areas.
Business highlights
20 years of experience
Services we offer
Specializing in custom fabrication and installation of laminate and solid surface countertops. Residential and commercial projects. Free estimates.
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
5.014 Reviews
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Showing 1-14 of 14 reviews
Diana R.
May 2021
Action Tops installed 2 solid surface vanity tops in my bathrooms and I can’t express enough how pleased I am with the finished products. Jennie went above and beyond to communicate any delays. She was so gracious when I was going through some difficulties in my personal life and missed the timing of our initial meeting – something I felt bad about but appreciated her understanding. The counters are BEAUTIFUL and turned out better than I imagined. Brett and Jennie worked well as a team during the install. The plumber was punctual and did a great job as well. Action Tops is a small company that clearly cares about their customers and one I would highly recommend. Thank you, Jennie and Brett!!
Response from ACTION TOPS LTD
"We loved working with you. You have a great place there, and I hope you enjoy your tops for years to come. Thank you for your business!"
Carol A.
Jun 2020
When a small crack appeared four years later, Brett came out and fixed it to my complete satisfaction. Jenny and Brett stand behind their products and are easy and fun to work with. I can't recommend them highly enough!
Response from ACTION TOPS LTD
"That is such a nice review. Thank you so much! We have enjoyed working with you also."
Darrell C.
Jan 2017
Jennie and Brett are excellent. Their response to my initial inquiry was very fast. They showed for the measurement when they said they would and they were prompt, courteous, very knowledgeable and professional. The work was done very quickly and the communication was superb throughout the process, which I greatly appreciated. During the install, their attention to detail was evident and superb. I would HIGHLY recommend Action Tops Ltd.
Response from ACTION TOPS LTD
"Thanks for the review. We are very glad you are happy with your tops. We had a great time working with you!"
MERILYN L.
May 2016
I had a really good experience with Action Tops! I was replacing decades-old laminate countertops which had not been installed correctly to begin with in my small condo kitchen. Jenny was very responsive when I requested an estimate. She started talking about making a template and seamless fabrication and custom height backsplashes to cover old paint and caulk lines, and I thought, "This sounds expensive!" But it really wasn't. Jenny came back with Bret to do the templates, and two weeks later, they both came back to install my countertops. They worked carefully to make sure that everything was level and properly supported, and they also had a plumber come as they were finishing up to reconnect all the plumbing. My countertops are beautiful! My only regret is that I waited this long to do new countertops. The price was very fair for the quality product, careful workmanship, and great service experience.
Response from ACTION TOPS LTD
"Thanks [Removed Member Name] for the great review. We are glad we could help you with your kitchen transformation. Remember to send pictures once everything gets done!"
James H.
Apr 2016
Action Tops was remarkable. Not only was there work outstanding but the entire process was flawless. Install time for 4 tops took only about 2 hrs. Highly recommend :)
Response from ACTION TOPS LTD
"It's because of great customers like you that make us love our job [Member Name Removed]! Thanks for the review.."
Karen M.
Feb 2016
Great experience. Having laminate countertops provides the opportunity to easily change the look of the kitchen. In a retro kitchen we installed boomerang pattern with a metal edge. Most contractors had no experience with the classic metal edge so I was happy to find Action tops who had both residential and commercial experience. The team arrived on time, worked carefully and cleaned up. The countertops look great and the kitchen looks brand new.
Response from ACTION TOPS LTD
"We were so happy to do your countertops for your retro kitchen! It's not often we get to do such a unique job. Thank you."
Sakura M.
Jan 2016
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Rachel M.
Dec 2015
Excellent. Smooth. Seamless.
Response from ACTION TOPS LTD
"Thank you so much for sharing your experience. We had a great time working with you. Enjoy those countertops!"
Pamela K.
Dec 2015
It was awesome. Jenny is very dedicated to ensure the job is done in a timely manner and makes sure the customer is satisfied with the end result. I couldn't be happier with the new countertops. Thank you Jenny! I will recommend you to everyone!!
Response from ACTION TOPS LTD
"You did the hardest part, selecting the right color. It does make a big difference when you can envision what it will look like. Thank you for selecting us, we enjoyed working with you too!"
Sakura M.
Sep 2015
unknown
Response from ACTION TOPS LTD
"Thank you, thank you, thank you! You did a fabulous job on your kitchen. The countertops were just the icing on the cake! Call us anytime if you need anything..."
Penny S.
Jul 2015
Jennie came to give us an estimate the day after I called her. Brett came within a couple days after we agreed to proceed to make a template. They came and installed the countertop a few days later. We were very happy with the how fast they were able to get it done for us. They were very professional, friendly and courteous. They did a very excellent job!
Response from ACTION TOPS LTD
"I am so glad you are enjoying your island. Thanks for everything!"
DARYL H.
May 2015
Our bathroom countertop was longer than normal which meant we couldn't get one at Home Depot or Lowes, it had to be custom. We called a lot of places getting prices, Action was the same price as everyone else but they had a piece of solid surface in their "boneyard" that worked out well and was a better price.
They were superb in communication, promptness and professionalism. I carefully watch how well contractors communicate because if they're only so so there, they're likely going to be the same on the job. Jennie could teach a master class to contractors on business communication. She and Brett are seriously on the ball.
They came out and measured, unfortunately due to my poor memory I told them the wrong size so the cardboard template they brought was too small. No problem, they improvised and the end result they brought out today was phenomenal. The space it had to fit in has walls on all 3 sides. Not a standard counter with walls only on 2 sides where it's easy to jiggle it around to fit. Once it was in it was touching or within 1/8" or less of any wall at any point you looked. Walls often aren't exactly square or straight.
I needed it to be close since I'm tiling a surround and tile isn't as thick as standard solid surface side or back borders. You can get away with a lot more if you're using those.
They were superb in communication, promptness and professionalism. I carefully watch how well contractors communicate because if they're only so so there, they're likely going to be the same on the job. Jennie could teach a master class to contractors on business communication. She and Brett are seriously on the ball.
They came out and measured, unfortunately due to my poor memory I told them the wrong size so the cardboard template they brought was too small. No problem, they improvised and the end result they brought out today was phenomenal. The space it had to fit in has walls on all 3 sides. Not a standard counter with walls only on 2 sides where it's easy to jiggle it around to fit. Once it was in it was touching or within 1/8" or less of any wall at any point you looked. Walls often aren't exactly square or straight.
I needed it to be close since I'm tiling a surround and tile isn't as thick as standard solid surface side or back borders. You can get away with a lot more if you're using those.
Response from ACTION TOPS LTD
"[member name removed], Thank you so much for the kind review. We thoroughly enjoyed being a part of your master project. Hope all is well. Let us know if we can help you when you move on to your next site."
Halley W.
Mar 2015
This company is extremely customer service oriented. Everything was done on time, professionally and within the costs quoted. Jennie was very helpful and easy to work with, answering all our questions and helping with our decision making. And the people doing the counter replacement were friendly and knowledgeable and did beautiful work. We would whole heartedly recommend them for anyone wanting a new kitchen counter top. We are extremely pleased with how beautiful it all turned out!
Response from ACTION TOPS LTD
"Thank you so much for trusting us with your countertop project. We would not be where we are today without the thoughtful and kind words from our customers. We truly appreciate you taking the time to give us a review."
Eltis M.
Dec 2014
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Response from ACTION TOPS LTD
"We had a great time working with you! Hope things are going well."
Licensing
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FAQ
ACTION TOPS LTD is currently rated 5.0 overall out of 5.
ACTION TOPS LTD accepts the following forms of payment: CreditCard
Yes, ACTION TOPS LTD offers free project estimates.
No, ACTION TOPS LTD does not offer eco-friendly accreditations.
No, ACTION TOPS LTD does not offer a senior discount.
No, ACTION TOPS LTD does not offer emergency services.
No, ACTION TOPS LTD does not offer warranties.