TOBY'S APPLIANCE SERVICE

Toby is a professional. Did a good job of estimating. Replaced the motor. Running well.

Fine -he took the top off the machine and the leak was right on top. He went to get the part and was back shortly after, popped it in and that was it. Took him less than 20 minutes in the home. Maybe was 30 minutes to go get the part and come back.

Very well. Toby showed up on time, fixed the problem quickly and answered any questions we had.

EVERYTHING WENT WELL.

Toby arrived on time and quickly determined the problem with my Maytag washer, which was 6 years old.  The cost of the repair was significant and the best course of action was to buy a new washer.  He recommended a Speed Queen washer as a replacement.  We have since purchased a Speed Queen washer.  It doesn't have all the fancy digital bells and whistles as some of the other machines, but I already notice a significant difference in the load cycle time.  It's much shorter... meaning I can get 6 loads done in a morning rather than an all day affair.  We appreciate Toby's no-nonsense advice.

My 17 year old electric clothes dryer stopped working and I called Toby's Appliance for advice.  I wasn't sure a dryer of that age would be worth repairing.  A very nice lady in their office arranged an appointment and explained the service call charge, offering me senior discount.  Toby arrived exactly on time, introduced himself and went right to work.  I live in a condo and my laundry room is small.  I knew it would be difficult to him to work in that small a space.  Although he had to move the washer out of the way and remove a shelf from the wall, he never complained and carried on a nice conversation while taking the dryer apart.  He seemed to know what the problem was right away.  He cleaned the entire dryer and vents and replaced a worn out part with a replacement part of a better design.  He had to drill out a stubborn screw but had the proper tools and replacement screw on his truck. Upon completion, he replaced the shelf on the wall, moved the appliances back to their original location and tested everything to be sure it was working properly.  He explained his warranty thoroughly and gave me the worn parts.  Toby was very polite, professional, knowledgeable, and worked quickly.  I'm amazed he was able to repair such an old appliance, saving me hundreds of dollars!  I highly recommend his excellent services for any appliance repair.