About us
2015 Super Service Award Winner! RedCat PC provides total technology solutions. We will solve and troubleshoot your personal computer issues. We can install a wireless or wired network solution. We will train you to understand better your home hardware and software technology so you can help yourself in the future. Our dedicated associates are committed to keeping you connected for critical day-to-day personal computer needs. We have an excellent rapport with our customers who can depend upon us for a quick and constant response when their systems need attention!
Business highlights
Services we offer
Apple iPhone/iPad/iPod Device Repair, Computer repairs, computer tune up, training, computer backup, file transfers, network setup, hardware and software installation, printer setup & help, mobile device config virus & spyware removal.
Services we don't offer
NA
Amenities
Eco Friendly Accreditations
Yes
Warranties
Yes
Senior Discount
10%
Accepted Payment Methods
- PayPal
- American Express
- Check
- Visa
- Discover
- MasterCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 94% | ||
| 4% | ||
| 1% | ||
| 0% | ||
| 0% |
Filter reviews by service
He takes his time with cusstomers and truely cares.
He is an expert.
He is my computer repair company from now on.
He is professional.
we tried to schedule using the online feature, but they never responded beyond the first request - so we just dropped it off at their office. The person who my husband spoke with when he dropped off the machine was rude and not helpful. He essentially said - you might have a virus and I'm not going to do more than one hour of work on this machine without charging you more...which was not a problem since that's what the deal stated - but he didn't' need to be a jerk about it.
They did the tune up as paid for in the deal and were done on time. The technician that helped my husband when he picked up the machine was polite, but we won't use this company's services again.
"RedCat PC Response: We are sorry if your perceived experience at Red Cat PC was so negative. However We would like to kindly respond to your claims. We did not respond to the online query for services. We as a Company did not know that we were set up for that type of request at Angies List. We make sure in the future that is rectified. Secondly the perceptions for rudeness... I can say with all honestly that I/we have never been rude to any new or existing customers. Thirdly the statement about only working on your computer for one hour. Our tune-ups are a 3 hour process ... we would have never said this to any of our customers. Your husband must have miss understood our comments in some way. We regret for any miss understanding that has occurred. We are sorry we have lost your trust and we offer a free-tune-up of your computer and this is valid until December 31st, 2015. Thank you."
Licensing
State Contractor License Requirements
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