Richmark Gutter Company

From first to last contact the entire sales and installation process was excellent.

The guys were here and gown in about a hour or so. They cleaned up and you did not even know they were here.

Upon arrival, I informed Richmark of water problems I'd previously had, due to the original gutters allowing water to drain down siding J-channels and down the side of my house. Due to the original gutters NOT doing their job, I had both visible and hidden wood rot. With this knowledge in mind, Richmark ran some of the new gutters in a new direction, and in many ways making far more sense and seemingly operating far more effectively than my previous gutter system (see photos below, particularly over the lower story roof line). Thank you! Highly recommend!

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Came out twice to check some issues we are having with our gutters. We felt we were working with a straightforward and honest company. We have plans to have them back in the fall to clean the gutters.

Fantastic! We assumed that we would need to upsize our gutters. This provider, who came out the day after we called, took a look at a situation and told us that really our gutters are just clocked. We can fix that ourselves. There is no charge for the visit. I would happily call them again.

Every so often, you come across a contractor that you really appreciate. One that is honest, attentive, punctual, very reasonable in price and not "high-pressure."  This describes my experience with Mark Gifford and Richmark Gutter Company.  I first met Mark about a year and a half ago, when I asked him to come out and advise me on how I could repair the Leafguard gutter system that was already installed on my house when I bought it.  Mark was referred to me by another contractor I'd used and trusted.  He came out to inspect my system, and when I asked him if he could undertake certain modifications, he advised me that there was no good way to fix the leaf guard system. He also told me things would only get worse over time (he was right). He advised me that whether or not I chose his company or another, I should get new bigger 6" gutters (given the pitch and size of my roof) and a different gutter guard system. 

If you don't know anything about Leafguard gutters, stay away from them. Every time we had a hard rain, a waterfall would pour down in several spots from my roof. Those gutters are ultra expensive (between $20-25/ft), and are supposed to carry a lifetime warranty. Yeah, good luck! There is no vendor for these gutters in central Ohio, so you have to call the franchise operator in Dayton for service. And that service is pretty much nonexistent. They came out once and drilled some holes in certain locations of the gutter guard cover and said to call them if that didn't work.  Well, it did nothing. After repeated calls, I got no response, and decided I was done with these gutters. So back to Mark? 

Mark quoted me for replacement of all my gutters and downspouts and went over each part of the system install. I also received quotes from 2 other contractors, and all 3 have excellent Angies list ratings.  Of the three, Mark was in the middle, just slightly over the cheapest quote. But I remembered how he treated me, as well as the recommendation I received from my other contractor friend. So I decided to go with Mark. When I committed, he told me he was about two weeks backed up on installs. That turned out to be about 10 days, and he came out with a crew of about six people and got the job done in record time (1/2 day). They were very neat ? I didn't find gutter parts or a mess in my grass and landscape beds. The finished product looks great and while we haven't had a torrential downpour since they've been installed, we did have a decent rain this week and they are performed as advertised.  I'm happy... 

In summary, this company does quality work, is honest and not high-pressure, and charges a reasonable price. What more could you want from a service vendor?

We love this company!  They are great to work with and thorough in their estimates and explanations.

We purchased a foreclosure, and it was necessary that we spread the gutter work over the past year and a half because of some other work we had done on our house.  Richmark was very helpful in allowing us to do that.  When we noticed some problem areas with the old gutters on our house, Duke was good at troubleshooting the problems and helping us come up with solutions.

These guys clean up well and are professional with their work.

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This is the second time I have used this firm for gutters - once in 2013 for my house and again in 2014 for a new detached garage.  I was impressed with their work.  They arrived when expected and did a great job. It also took them about half as long as I thought it would to get the installation done

Rich mark been cleaning gutters for over ten years. They also do a great job and are very professional. Highly recommend rhem as you know what you will get. On this on this trip they found someone that needed replacing. They did an excellent job of being proactive and help me solve the problem before it became a more serious issue.

Good. Talked with Mark and they were out 6-8 weeks backlog however I wanted work done. They we up front on time line and I know a few things came up and it could be delayed.

They did come out, serviced the gutters, sealed and all in all a nice job. I had another company do this last year and they hosed me, said they sealed the gutter joints but they did not. Richmark came out and fixed everything and I don't see any leaking at the seams nor are the downspouts out of alignment anymore. I'm happy everything worked out for me and they did a nice job. Since I know those things need checked/looked at every few years I will be contacting them in the future again. Thanks Mark for the service and fixing those issues.

Richmark is a well-hidden gem in the replacement window business .I ran into them at the home show and asked for an estimate on a window they had on sale which turned out to be more of an entry level window than we wanted.  (But, if you wanted such a window, it is a great product at a reasonable price.)  Joe Nichols talked with me about other offerings.  I went to their showroom and bought the Viwinco Cambridge window, a window that isn't marketed widely in this area but is on the East coast.    I did FAR more research than anyone should.  Joe's sales approach is very informative and there was NO high pressure.  He talked through alternatives with me clearly. 

The windows came in on schedule.  Installation was excellent.  The installers were personable, efficient, and cleaned up after themselves. Two of the windows needed to have latches replaced. They worked but would stick.  These parts were ordered and installed quickly. 

 ( Rosati's seem to be the gold standard in Columbus, and we put in the precursors to Rosati's in the early 1980's; they were great windows.  These Cambridge windows have very similar structural ratings (Rosati's claim to fame)  with the same warranty at less than 1/2 of Rosati's (alleged) 35% off price. I think they look better also)

I met with Mark to discuss what I was wanting and we scheduled for him to come out for rough estimate. Within a couple of days Mark contacted me with the estimate and I decided to proceed. Since I was having the house painted( trim) I let Mark know I'd have the painters remove old gutters and his company could than hang the new ones after the painting was completed. Since I couldn't decide on whether I wanted the gutters to match trim color or siding color Mark offered to come back out with gutter colors so that I could view them on the houses exterior. Since he showed me a gutter that was almost identical to new paint color I chose to go in that direction. The gutters look great ! It was a pleasure working with Mark as he was very accommodating and professional. The crew was efficient and completed job as agreed. I have no complaints with this company.

We used Richmark Gutter Company when our downspout was blown off with one of the storms. They reinstall the downspout and check all of our gutters to kind of like a maintenance check on everything, founding things that were hanging sunny stuff like that so it was like a package thing when I told them about our situation was.

Perfect from start to finish. Prompt response to my call for an estimate, scheduled my install very quickly despite all the weather delays the crew had experienced, came exactly when scheduled, did the work very quickly. Couldn't have been better.

We were given an estimate after an on site appointment during which we choose the type of gutter we were interested in. The company replaced all the old gutters and downspouts on our three story house with efficiency and skilled professionalism. We felt the cost was more than reasonable for the work involved. We are very pleased with the results.

I had a problem with water going over the top of one of my gutters. It was caused by a long stretch of gutter being routed onto a lower roof with a small gutter. It had been an issue since the house was built. I called Richmark and Mark came out the following day to check out my problem and give me an estimate. I told him I wanted to proceed. He said they were running about 7 days out and he would give me a call to schedule. He called a week later and scheduled for the following day. Jeff and crew were right on time. They removed my gutter topper, replaced the old gutter and added a new downspout. They were able to reinstall my gutter topper which saved me from buying a new one. They extended all the downspouts that had settled and added a new clip to one downspout. The new gutters/ downspouts were made here on site and they matched very closely to my 16 year old gutters/ downspouts. Everything was cleaned up and the old materials were hauled away. They were done in about an hour and I was very pleased with how nice and neat the gutters looked. We had a huge rainstorm a few days later and everything worked perfectly!! I am very happy!!

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They have always been a go to company for gutter replacement for our Property Management company.

We initially met with Mark to discuss the work we wanted done. He was polite and very thorough. He answered all of our questions and readily provided multiple options for each aspect of the project. When our project had to be delayed due to weather, we were notified promptly. The actual work was completely quickly and correctly. When they were done, every thing was perfectly cleaned up.

Outstanding.  Prompt, polite, efficient.  They arrived, introduced themselves, got to work, finished sooner than I had expected, left no mess, and did beautiful work.
Could not be more pleased.

We originally called about the gutter being loose. They came out to see it, we found out they also fixed shutters. They ordered the shutters; they returned and fixed the gutters and shutters at the same time. They were efficient. They left nothing to clean up. They didn't try to sell us services we didn't need.

It went very well. This is the second time that I have worked with this company. They are polite and professional with excellent customer service. My gutters were in need of cleaning and recent windstorms had blown some of my siding loose and my downspouts had come loose from the gutter. RichMark answered my call and came out to give a written estimate within a couple of my call. They made all repairs for the rate they originally quoted. No hassles dealing with them. I love working with this company they do excellent work.