SJ Services/SJ Tech
About us
Computer repair, upgrades and networking. With remote access software, we can fix your computer no matter where you are. Desktops, laptops, tablets, 3d Printers A+ Certified Back Ground Checked.
Business highlights
Services we offer
CAMERAS, COMPUTER REPAIRS, DATA RECOVERY, DSL/CABLE HIGH SPEED INTERNET SETUP, PRINTERS, SETUP OF SCANNERS, TROUBLESHOOTING, UPGRADES, VIRUS/SPYWARE REMOVAL, Virus spyware removal, WINDOWS PASSWORD RESET, WIRELESS/WIRED NETWORKS INSTALLED, cracked screens repaired, null
Amenities
Emergency Services
Yes
Accepted Payment Methods
- CreditCard
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
85% | ||
3% | ||
6% | ||
0% | ||
6% |
"No excuses. This job did not go well and certainly there was confusion on my part, and I should not have said the data was available when it was not. I have taken steps to ensure that this situation remains an isolated one."
The SJ Service technician was knowledgeable and patient. My computer has been working better and faster ever since.
I was in Windows Add/Remove Software to remove some suspicious software that appeared on my PC under the folder Xvid. I saw another folder I did not recognize and removed that as well.
Dumb move: that was the drivers for my PC sound system. I called Scott who has rescued me many times in the past (my PC is now 12 years old). He got the situation right away and said he could fix it. I left the PC on and went to run errands and do grocery shopping. Scott accessed my computer from his home and worked on the problem. When I got home everything was fixed. I called Scott because the remote session was closed because I was gone three hours.He mentioned that he did a couple upgrades to software for no charge."I understand how this customer feels, as I have some improvements that need to be made on how I handle clients that use my remote log in service to repair their computer. Occasionally I will get side tracked depending on how busy the shop gets, and am not as attentive as I need to be to the repair process that I have started. I apologize and will try to do better in the future."
"I MUST HAVE REALLY DROPPED THE BALL ON THIS ONE. I HAVE NO EXCUSE BUT I DO SINCERELY APOLOGIZE. I WILL OVER A FREE COMPUTER CLEAN UP IF YOU ARE INTERESTED."
Licensing
State Contractor License Requirements
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