I am on a budget plan. I wanted my monthly plan billed to my Visa card and they were not able to do that. It had to come out of my bank account. That was one of the problems with them. The quality was fine. They were there when they could be, because of the rain. It was not clear as to how the billing was supposed to go so that was a little bit of a problem. I had to call them a couple of times to try to get the billing method rectified.
Description of Work: I used Sunrise Cooperative to move my old propane tank from my former provider and provided me with a new tank with a fill.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
MARTIN D.
02/2015
5.0
propane sales
 + -1 more
I had nearly run out of propane (tank below 5%) after waiting for my former propane company to deliver on an order placed nine days earlier. After making repeated phone calls to that company, I either could not reach a live person, or the people that did answer said that they could not even give me an idea of a delivery date. I left a message on Sunrise's voicemail on a Saturday morning not expecting any return phone call until Monday, because the message stated that their office hours were M-F. However I was surprised when Kyle Martin called me back within an hour of my message. He said that they might be able to make it out mid-week but would try to fit me in earlier in the week once they had a chance to check their delivery schedule. Kyle then called me back on Monday morning to say that they could make it out on Tuesday afternoon. As fate would have it, my former propane company actually delivered at noon on Monday, so I had to call Kyle back to let him know to cancel the order this time, but I will definitely call Sunrise for my next fill!
Description of Work: I left a voicemail for Sunrise on Saturday morning to inquire about scheduling delivery of propane to my residence.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Contact information
3130 N Greenwich Milan Town Line Rd, NORWALK, OH 44857
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Service Categories
Propane Sales Services
FAQ
Sunrise Cooperative is currently rated 4.2 overall out of 5.
No, Sunrise Cooperative does not offer free project estimates.
No, Sunrise Cooperative does not offer eco-friendly accreditations.
No, Sunrise Cooperative does not offer a senior discount.
No, Sunrise Cooperative does not offer emergency services.
No, Sunrise Cooperative does not offer warranties.
Contact information
3130 N Greenwich Milan Town Line Rd, NORWALK, OH 44857