LOWE'S HOME IMPROVEMENT WAREHOUSE

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Lowes has contractors install your carpeting; they just schedule and price the job. The process was fairly easy and the contractors did a nice job. Although the carpet was expensive, it was in line or cheaper than several other retailers/stores we checked.

THE APPLIANCE SALESMAN, BILL, WAS VERY KNOWLEDGEABLE ESPECIALLY SINCE AN ELECTRIC STOVE WAS A NEW APPLIANCE FOR US TO GET (WE USUALLY USE GAS APPLIANCES!). HE WAS COURTEOUS & WAS WILLING TO CHECK STOCK FOR US ON ONE PARTICULAR STOVE TO MAKE SURE THAT WE WOULD RECEIVE A NEW ONE & NOT A FLOOR DISPLAY. HE WAS A NON-PRESSURE SALESPERSON & WE APPRECIATED THAT! WE ALSO APPRECIATED THE 6-MONTH, NO INTEREST DEAL THAT LOWE'S WAS RUNNING. THE DELIVERY TIMES WERE EASY TO CHOOSE. WE WERE SURPRISED TO FIND OUT THAT LOWE'S WILL EVEN DELIVER ON A SUNDAY!

WE WERE VERY HAPPY WITH THE SERVICE WE RECEIVED. THE SALESPERSON THAT NORMALLY WORKED IN THAT DEPARTMENT WAS NOT AVAILABLE, BUT ANOTHER MAN FROM A DIFFERENT DEPARTMENT WAS MORE THAN WILLING TO HELP.

I HAD VERY PERSONAL SERVICE BY THE APPLIANCE SALESPERSON. THE STORE MANAGER EVEN CAME OVER TO MEET ME DURING MY PURCHASE AND TO ENSURE THE ACCURACY OF MY ORDER. AFTER HAVING A VERY POOR EXPERIENCE AT ANOTHER COMPANY, I FOUND A GREAT DEAL AT LOWE'S. NOT ONLY DID THEY DO BETTER ON THE COMPETITION'S PRICE, THEY GAVE ME VERY FAVORABLE TERMS (12 MONTH'S-NO INTEREST) PLUS VERY EXEMPLARY CUSTOMER SERVICE. I WAS PLEASED WITH THE AMOUNT OF TIME SPENT WITH ME AS A CUSTOMER. THEY DID NOT TRY TO HARD-SELL ME. I FELT THAT MY CONCERNS REGARDING THIS PURCHASE AND INSTALLATION WERE MORE THAN ADEQUATELY MET. I AM VERY PLEASED WITH LOWE'S SERVICE AND WILL DEFINITELY CONSIDER THEM FOR FUTURE PURCHASES.