Approved Pro
Sal's Heating and Cooling, Inc.
Heat Pump Installation and Replacement, Gas Heating and Furnace Service, Oil Furnace / Forced Air Heating System Installation Service,
About us
Serving the North Royalton, Cleveland, Akron, Lorain and Lake Counties since 1967, Sal's Heating, Cooling, Plumbing and Sewer has been a family owned and operated business with honest and traditional values along with NO NONSENSE Service. We have fair upfront pricing and quality products, you can be assured that you will always get the job done right! With live representatives to take your calls 24 hours, you always have someone in your time of need.
Business highlights
Se habla espanol
Emergency services offered
50 years of experience
Services we offer
Central A/C, Mini Split Systems Central Air Cleaners, Gas or Electric Furnaces, Heat Pumps , Gas/Electric Boiler or Radiator Heating Systems, H V A C State of Ohio #45678 , Tankless Water Heaters Power Vent and Gravity Vent Standard Water Heaters
Amenities
Emergency Services
Yes
Free Estimates
Yes
Warranties
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.3321 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 54% | ||
| 12% | ||
| 3% | ||
| 2% | ||
| 4% |
Filter reviews by service
Showing 1-25 of 321 reviews
Fred K.
Oct 2024
Technician Moe was honest and professional Will use sal's from now on for any service
Bill L.
Aug 2024
I have a new furnace and air conditioning installed about a year and ½ ago. At time of install the installers advised me to keep my existing thermostat and not to use the one that came with the install. Now the tech advised me my existing thermostat maybe be the cause of the issues Iâ m seeing with the new air conditioner. I called Salâ s and manager JASON did NOT allow me to get the originally thermostat that should have come with the unit in the first place. JASON best was a 5% off. After spending 15,000 on equipment, and now JASON refuses to give me a thermostat which should have come with the install is bad customer service. You spend 15,000 dollars and JASON gets cheep on a thermostatâ ¦ please. Hope people read this and know how cheep SALâ s is on their existing customers. I advise to go with other companies that care about exist customers. JASON saving cost on a thermostat (which should have come with equipment) isnâ t the way to manage. HORRIBLE.
Terry P.
Jul 2024
Gas Heating and Furnace Service
Fast and reasonable
Jessica K.
Jun 2024
AC technician came out to my house and made sexually inappropriate comments to me and asked who lived at my house with me. He also was very condescending. As a single female this is highly inappropriate. I complained about him. The next time I needed service. They sent the same person!!!!! Disgusting and creepy! The manager Jason barely offered an apology. Go somewhere else or make sure your daughters and wives aren't home!
Muhammed S.
Jan 2024
Had issues with heat they sent a guy who walked in and told me to change the filter charged over $300 and walked out same issue continues, the sent someone who replaced a heat sensor charged over $500, both times I was told the heater was fixed, same issue continues and I tried getting them to come a do the job they said they had done the 1st 2 times and that I shouldn't continue being charged seeing as how both times the issue wasn't resolved when I was told it was and I was essentially told that it doesn't matter that the issue wasn't resolved and that I have to be charge even though the issue continued after the 2 times they came and I was told it was because I was making emergency scheduling for them to comeafter hrs but then I was also told that I would still be charged either way
Metka S.
Sep 2023
I was able to get an appointment withing a day, which I greatly appreciated. The technician Joshua was very helpful and informative. He explained in detail what was going on with my A/C and solved the problem in a timely manner. I also received a follow up call from the office to see if I was satisfied with the service. I highly recommend Sal's Heating and Cooling!
Response from Sal's Heating and Cooling, Inc.
"Thanks for the business and comments. We appreciate the recommendation and review. We look forward to serving you again. Sal President"
Tom L.
Jun 2023
we have used Sals over the years both heating and cooling they are very professional on time and very easy to contact
Response from Sal's Heating and Cooling, Inc.
"Thank You Tom! we appreciate you noticing and your comments. Thanks for the loyalty and trust. Sal President."
Don B.
Jan 2023
The job was done perfectly, as I come to expect from Sal's. Over the years I have had a furnace, central air, and a water heater installed , along with a garbage disposal unit. All services were done professionally. Our service technician was Cameron Jenkins, and I want to thank Sal's & his fine employees for consistently exceeding expectations!
Response from Sal's Heating and Cooling, Inc.
"Thanks for the 5 stars and review. We appreciate your feedback and business over the years. Loyalty and a returning happy customer is key and what is our goal. I am glad this was achieved. Thank You! Sal President."
Sharon Z.
Aug 2022
The installer that came out was 4 hours late (arrived after 7 pm).
Response from Sal's Heating and Cooling, Inc.
"We do apologize as we schedule jobs for the day with a call on the way. Repairs and installations always run behind and why we have this policy. Thanks for the business and feedback. Sal, President."
Charlene T.
Jan 2022
Excellent work by Christian, the plumber who installed a new toilet. EXCELLENT JOB and immaculate cleanup. Sals is a great company and since I moved in 11 years ago, they installed a new faucet, garbage disposal, hot water tank and utility sink. Also drain cleaning and furnace check and clean Highly recommend this company and their team.
Response from Sal's Heating and Cooling, Inc.
"Thank you for the business and kind comments about our plumber. We appreciate the loyalty and recommendations. Thank You for the rating. Sal President."
Louis C.
Jul 2021
On time, courteous, kept me informed of the process and progress.
Response from Sal's Heating and Cooling, Inc.
"Thank You for the business and install of your tankless. We appreciate the rating and feedback. Thank You for your trust and business. Sal President."
Don F.
Jun 2021
Adam and Alan were very knowledgeable and took time to answer all our questions. They were prompt and put long hours in to make sure the job was done on time and correctly.
Martin B.
Jun 2021
Tankless Water Heater Installation
Installed great product. Could have installed a shorter plumbing path with less material, but more work. Hot water would have arrived at fixtures faster.
Response from Sal's Heating and Cooling, Inc.
"Thanks martin, I am sure we did what made the most sense. You can always add a circulator pump to help with this concern. We appreciate your business and are sorry we missed a 5-star rating. Sal President."
Jesse P.
Jun 2021
Excellent customer service from start to finish. The guys that came out were outstanding. I forgot they were here. Completed the job sooner than expected and I am 110% satisfied. Would recommend them to anyone in need of their services.
Sharon C.
May 2021
Great company great work very pleasant to deal with
Alice A.
Jan 2021
My family has used Sals for many years and we have always been very satisfied with their service. I highly recommend them
Alexander L.
Aug 2020
Gas Heating and Furnace Service
Very accommodating..great price and great people
Scott M.
Aug 2020
Sal s kept me in the loop prior to arriving and their timing was right on. Zach and Mike evaluated the problem but kept looking for a perfect solution. With a total blockage in our 1853 built home you could say we were extremely worried for the worst. Zach has the issue handled within an hour! He even advised us that the sewer line was good all the way to the street, saving us the charges for a Camera and Jet service. We have found our Plumber!
Herbert T.
Jun 2020
They were on time and professional. They were careful and complete.
Ryan B.
May 2020
Gas Heating and Furnace Service
Explained everything thoroughly and did a great job with the installation!
Lane W.
May 2020
Great crew!
Gary W.
May 2020
Because outstanding service highly recommend them
Cyndi B.
Apr 2020
friendly prompt service
Response from Sal's Heating and Cooling, Inc.
"Thanks for the rating and business. Sal, President."
Deborah U.
Mar 2020
Your Service Person, Zach S. just left m,y home after installing a new goose neck kitchen faucet. What a wonderful, personable, intelligent and professional plumbing service technician! Zach is an asset to your business. I hope you realize how rare it is to get good workers and you let him know how valued he is. I will gladly recommend Sal's Heating & Cooling-Plumbing to all my friends and family. Sincerely Deborah L. Urban
Response from Sal's Heating and Cooling, Inc.
"Thank you for the kind words about Zach. we do realize what Zach has become and and out patience has finally paid off. We appreciate the business and feedback. Thank you for the review just awesome. Sal President."
Rachel T.
Feb 2020
Gas Heating and Furnace Service
Licensing
State Contractor License Requirements
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FAQ
Sal's Heating and Cooling, Inc. is currently rated 4.3 overall out of 5.
Monday: Open All Day
Tuesday: Open All Day
Wednesday: Open All Day
Thursday: Open All Day
Friday: Open All Day
Saturday: Open All Day
Sunday: Open All Day
Sal's Heating and Cooling, Inc. accepts the following forms of payment: CreditCard
Yes, Sal's Heating and Cooling, Inc. offers free project estimates.
No, Sal's Heating and Cooling, Inc. does not offer eco-friendly accreditations.
No, Sal's Heating and Cooling, Inc. does not offer a senior discount.
Yes, Sal's Heating and Cooling, Inc. offers emergency services.
Yes, Sal's Heating and Cooling, Inc. offers warranties.