KAREN'S KLEENERS
About us
SERVICES WEST SIDE OF TOWN. AL DISCOUNT OF $1/HR.
Business highlights
41 years of experience
Services we offer
FULL SERVICE HOUSECLEANING. COMMERCIAL CLEANING ALSO.
Reviews
3.02 Reviews
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Showing 1-2 of 2 reviews
SUSAN P.
Nov 2002
KAREN DID NOT RETURN INITIAL PHONE CALLS, CLAIMING HER ANSWERING MACHINE WAS BROKEN. I EXPLAINED THE SITUATION (SURPRISE PRESENT TO ELDERLY MOTHER) 2X, BUT SHE STILL CALLED MY MOTHERS HOME TO CONFIRM HER VISIT, NEARLY RUINING THE SURPRISE. THE PERSON WHO CLEANED WAS NOT INFORMED OF THE SITUATION AND ATTEMPTED TO GET PAYMENT FROM MY MOTHER. (PAYMENT ARRANGEMENTS WERE DISCUSSED 2X WITH KAREN). SHE CALLED FOR MY MOTHERS ADDRESS AGAIN AFTER I HAD GIVEN IT TO HER. PERSON CLEANING WAS 2 HOURS LATE WITH NO EXPLANATION OR APOLOGIES. SOMETHING IS NOT QUITE RIGHT HERE. THIS WAS NOT THAT DIFFICULT!
Response from KAREN'S KLEENERS
"WHEN SHE CALLED ME TO FIND OUT ABOUT A SURPRISE GIFT FOR HER MOTHER, I TOLD HER $15 AN HOUR A PERSON. I WOULD TRY TO HAVE TWO PEOPLE THERE BUT SOMETIMES THE WAY WORK IS JUST ONE WOULD SHOW. $15 FOR ONE, $30 FOR TWO AN HOUR. I HAVE SENT HER A BILL FOR $45 (THREE HOURS FOR ONE GIRL) PLUS TAXES, $3.15. I DID NOT GET A CHECK SO I SENT HER ANOTHER INVOICE. I RECEIVED $24.07. THE CUSTOMER WAS MAD THAT WE CALLED HER MOTHER TO SET UP DAY AND TIME. WE HAD CALLED HER TWO DAYS BEFORE WE CAME TO MAKE SURE SOMEONE WOULD BE HOME TO LET US IN."
Nick R.
Mar 2001
KAREN IS A PLEASANT AND WILLING PERSON
Licensing
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FAQ
KAREN'S KLEENERS is currently rated 3.0 overall out of 5.
No, KAREN'S KLEENERS does not offer free project estimates.
No, KAREN'S KLEENERS does not offer eco-friendly accreditations.
No, KAREN'S KLEENERS does not offer a senior discount.
No, KAREN'S KLEENERS does not offer emergency services.
No, KAREN'S KLEENERS does not offer warranties.