Find top-rated Pros in your area
Enter a zip code and get matched to businesses near you.
Greenix - Cleveland
Carpets or Rugs - Clean at Home, Pest Control - Rodents, Carpets or Rugs Clean Offsite,
About us
Greenix specializes in integrated pest management, using only the necessary amount of product to rid homeowners of certain pests. Greenix also provides an organic product line and organic solutions.
Business highlights
14 years of experience
Services we offer
Pest & Nuisance Wildlife Management.
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.115 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 67% | ||
| 7% | ||
| 7% | ||
| 7% | ||
| 13% |
Showing 1-15 of 15 reviews
Steve B.
Dec 2021
Buyer beware! This company is a scam! They will lock you into a long contract with 0 way of getting out without charging you a $200+ cancelation fee. I do not wish this company on my worst enemies. Do not use!
Jeremy S.
Jul 2021
Joe (sales) was very professional and an extremely good listener. I strongly recommend him to anyone! The first service performed by Brandon was just as great! Very professional, polite, and overall a great experience. The attention to detail (such as wearing protective shoe coverings when entering the house) goes to show how committed this organization is to customer service and satisfaction!
Melissa F.
Jul 2019
Jake was very knowledgeable and friendly. I felt very confident he knew what he was doing and would help with my concerns. He advised of other services provided to help with rodents. Which was good to know if we decided for future. Thank you!
DON K.
Sep 2018
Dennis was awesome again. Ran into a bee issue the day they arrived. took care of that and pointed out the rodent issue. Decided to take his advice and add the rodent service for one year. To date all the tech's that have come have been courteous, knowledgeable and quick. Always asking are you having any issues and do you have any questions before we start and ask again after they are finished. Job well done
Dan W.
Sep 2017
They were here on time when they said they'd be here. Told me exactly what they were going to do. The treatment and products are non-harmful to pets. Indoors it smelled almost like peppermint. I haven't seen any pests since. They came back the other day to do the exterior. They'll even come back in between scheduled maintenance if there is problem.
Natvarbhai P.
Aug 2017
It was not good. It did not cost anymore than the Big Deal. The price was not bad. They were on time. I have mixed feelings. He didn't resolve my issue because he was not sure if the animal was outside. I am not feeling comfortable recommending him.
George S.
May 2017
Not only did I take time off work, only to have them not show up for the first appointment; but after the inspection on the second try, they never called back for the animal removal! And, when I called about it, they apologized but still never got back to me to set up an appointment! What a waste of $25 bucks ... and I still have the problem!
Vincent P.
May 2017
There's some miscom in the scheduling process. But nothing major
Debra K.
Dec 2016
It was great. It worked out wonderfully. I like the products that they used that were nontoxic to pets. My interactions with them were good. They were friendly. The work turned out well. No more pests. They were prompt and competed what they were there to complete, get rid of the pests.
Duane S.
Nov 2016
They were quick to schedule, very knowledgeable, & responsive. They did a great job!
Response from Greenix - Cleveland
"We are so pleased to have earned an A rating from you! We hope you'll keep us in mind if you ever find your home in need of pest control services again! We'd be more than happy to offer you a discounted rate on any of our treatments! We look forward to hearing from you again. Team Greenix"
Bob W.
Oct 2016
I called them Monday, there is no person answering only automated request to leave message for call back. When I did hear from them, they admitted their field technician had made a mistake in charging us and they would like to reschedule. They promised immediate credit to my card account. The following day instead of a credit, an ADDITIONAL charge appeared for $116.63 ! I called again after seeing the prelim charge on my card became official. Again their answering system. I left work to end all services and credit my credit cards. My credit card company was notified and both charges disputed. Obviously this is unacceptable business practice and probably illegal as well. ***EDIT*** When I spoke to my credit card company about the matter, they advised me to change account numbers. I did which was a lot of work due to many auto-pay arrangements and the card company took over.. I did receive credits but it took time to see that due to account change. Greenix did call and explain the chain of events with new people starting in the Cleveland area; and what they described as software issues and training with that.
Response from Greenix - Cleveland
"Hi, [Member Name Removed]. Thank you for bringing this to our attention. There was a mistake made and the job showed completed not rescheduled. We strive for great customer service and positive experiences for our customers. When mistakes are made we try very hard to resolve them and do whatever it takes to make our customers feel better about the experience they have had with us. We wanted to let you know that we have corrected the billing issue and you have received a full refund by now. Also, because of the trouble that you experienced, we would like to offer you two complementary pest control treatments. Please accept our most sincere apologies and feel free to give us a call anytime. Team Greenix"
Jeffrey W.
Oct 2016
unknown
Response from Greenix - Cleveland
"Thanks for the feedback, [Member Name Removed]!"
Steve A.
Sep 2016
.
Response from Greenix - Cleveland
"Thank you for taking the time to review our service. We would love the opportunity to earn an A rating from you. Please let us know how we can improve your experience."
Daniel S.
Jul 2016
The process was very quick and painless. The technician showed up on time and performed the work as requested. Haven't seen any wasps or ants since the spraying. Very pleased with the product and it even had a pleasant scent.
Response from Greenix - Cleveland
"Thank you for your feedback. Please let us know if we can assist you further."
Bob W.
Jul 2016
Courteous sales person and technician. These people are very new in our area, you will not find them listed. Basically a large columbus company working to expand in Cleveland. College kids marketing door to door. We gave them a try, no difficult contract needed,
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
Greenix - Cleveland is currently rated 4.1 overall out of 5.
Greenix - Cleveland accepts the following forms of payment: CreditCard
Yes, Greenix - Cleveland offers free project estimates.
No, Greenix - Cleveland does not offer eco-friendly accreditations.
No, Greenix - Cleveland does not offer a senior discount.
No, Greenix - Cleveland does not offer emergency services.
No, Greenix - Cleveland does not offer warranties.