NOVAK CONSTRUCTION INC

The kitchen went from the dark ages to modern. Each step of the way Shane either did the job himself or arranged a reliable tradesman to do the job. Before he would start a new part of the remodeling he would review it with us, do the job and review the results. His workmanship is outstanding. When he was done at the end of the day his area was cleaned up, swept and put in as close to liveable condition as could be expected. He was always punctual. He would meet any outside contractor, introduce the outside contractor to us and the job. He would watch as the job was started and review with us each segment to insure it met with our approval. His followup is exemplary. If you would ever need a room added, remodeled or removed he is the man to make sure it is done right at a reasonable cost in a reasonable amount of time.

THEY WERE VERY GOOD ABOUT THE ESTIMATE OUT TO ME AND DID A VERY NICE JOB.

THEY ARE GOOD PEOPLE TO WORK WITH, COURTEOUS AND FRIENDLY, AND THE WORK APPEARS TO HAVE BEEN DONE VERY WELL. HOWEVER, I WAS FRUSTRATED WITH FREQUENT RESCHEDULING AND MOST IMPORTANTLY NOT HAVING MY PHONE CALLS RETURNED FOR A COUPLE WEEKS AT A TIME. EVEN SO, WHEN HIS OFFICE WORKER DID SPEAK WITH ME, BY PHONE, SHE WAS VERY FRIENDLY AND COURTEOUS. THE WHOLE JOB, BECAUSE OF RESCHEDULING FOR VARIOUS REASONS, TOOK ABOUT 8 MONTHS. T.J. HAD TO DISCONNECT A BARBEQUE GAS LINE TO EXCAVATE AND POINTED OUT TO ME THAT IT WAS NOT PROPERLY CONNECTED WHEN INSTALLED ORIGINALLY. HE HAD TO GET A SPECIAL PART TO RECONNECT IT WHEN THE JOB WAS FINISHED, AND HE CORRECTED THE ORIGINAL GAS LINE INSTALLATION PROBLEM, WHICH TOOK EXTRA EFFORT ON HIS PART, FOR WHICH I AM GRATEFUL.

ALTHOUGH WE DID NOT USE TJ FOR OUR KITCHEN PROJECT, OUR EXPERIENCE WITH HIM WAS VERY POSITIVE. WE WILL INITIATE DISCUSSIONS WITH HIM WHEN WE RE-VISIT OUR BATHROOM AND BASEMENT PROJECTS.

THE WATER DOESN'T GO DOWN, IT DOESN'T MOVE, IT IS CAUSING MILDEW. THE WATER IS UNDERNEATH THE TUB SURROUND. HE DIDN'T INSTALL THE RIGHT LINER. WE WOULD LIKE FOR HIM TO DO SOMETHING. AFTER PAYING IN FULL AND IT DIDN'T WORK, HIS SECRETARY TOLD US AFTERWARDS "WE TOLD YOU IT WOULDN'T BE RIGHT."

THEY SAY THEY WILL DELIVER, BUT BOY IF THEY CAN NOT EVEN FOLLOW THROUGH WITH AN ESTIMATE, WILL THEY BE ABLE TO FOLLOW THROUGH WITH THE JOB? I WOULD NOT RECOMMEND!! DON'T BOTHER CALLING THEM.

WE HAD HORRENDOUS WEATHER FOR ROOFING THIS SPRING, SO TJ GOT DELAYED, BUT ALWAYS KEPT US IN THE LOOP. WE HAD A PARTY PLANNED FOR A PARTICULAR DATE, AND HE MADE SURE HE WAS FINISHED AND CLEANED UP ON TIME. BEAUTIFUL WORK, TOP-GRADE MATERIALS, VERY CLEAN AND TIMELY, VERY PROFESSIONAL. WORTH THE MONEY, EVEN THOUGH I WOULD HAVE USED CHEAPER MATERIALS IF I HAD DONE IT MYSELF.

I WAS VERY PLEASED WITH THE SERVICE. HE CAME IN A TIMELY FASHION, AS I WOULD HAVE BEEN WITHOUT FACILITIES UNTIL HE ARRIVED.

TJ NOVAK IS INVENTIVE, CONSIDERATE, RESPONSIVE AND A PLEASURE TO WORK WITH. LISA AND CHRIS WHO WORK IN THE OFFICE ARE ALWAYS PLEASANT AND ARE WELL INFORMED CONCERNING THE PROJECT AND PROGRESS.

IT TOOK VERY LITTLE TIME AND PERHAPS BECAUSE I'M A REPEAT CUSTOMER, I WAS NOT CHARGED FOR IT.

TERRY COMPLETED ALL REPAIRS. HE WAS VERY PROFESSIONAL, COURTEOUS, AND ANSWERED ALL MY QUESTIONS. HIGHLY RECOMMEND HIM FOR HANDYMAN WORK.

THE PROBLEM STILL EXISTS. IN ADDITION, THE CONTRACTOR MISSED SEVERAL APPOINTMENTS WITH NO CALL AND THEN SENT A SUB-CONTRACTOR OUT AND OVER CHARGED ME.

I WOULDN'T HESITATE TO USE THEM AGAIN.

HE DID A REAL GOOD JOB AND IS VERY PROFESSIONAL AND KEEPS HIS WORD.

SAID I WOULD HEAR FROM HIM ON SATURDAY WITH AN ESTIMATE AND HAVE RECEIVED NO REPLY.

I WOULD HIRE T.J. AT THE DROP OF A HAT. EXTREMELY PROFESSIONAL. HE EXPLAINED EVERYTHING. THEY TORE UP AN A FLOOR THAT A PREVIOUS CONTRACTOR HAS SCREWED UP. THEY REPLACED FLOOR BOARDS WHERE NEEDED AND PUT DOWN A GOOD CERAMIC FLOOR. THEY ALSO RECONNECTED THE SINK AND BOUGHT PARTS TO DO IT CORRECTLY WHICH THE PREVIOUS INSTALLER HAD NOT DONE.

WORK PERFORMED WAS OUTSTANDING. COMMUNICATED VERY WELL TO LET ME KNOW TIMING OF EVENTS. EXCELLENT CUSTOMER SERVICE AND RESPONSIVENESS. WILL USE AGAIN.

LEFT MESSAGE. HE NEVER RETURNED MY CALL.

LACK OF RESPONSIVNESS BROUGHT THE OVERALL SCORE TO A "B" THE WORK WAS GREAT BUT IT TOOK 2 WEEKS TO RETURN FOR MY CALL AND THEN ANOTHER FEW WEEKS TO COME OUT. LOTS OF PATIENCE REQUIRED FOR HIM TO COME OUT.

T.J. NOVAK WAS EXTREMELY HELPFUL IN ASSISTING US DECIDE ON OUR BATHROOM REDESIGN AND OPTIONS. HE ALSO DID AN OUTSTANDING JOB INSTALLING THE NEW FENCE. HE ENCOUNTERED PROBLEMS WHILE DRILLING POST HOLES DUE TO LARGE AMOUNT OF CEMENT THAT WAS BURIED UNDERGROUND BUT WAS NOT SATISFIED UNTIL ALL HOLES WERE PROPERLY DUG. HIS SUPPLIER OF FENCING MATERIAL DROPPED THE BALL AT THE LAST MINUTE AND HE STEPPED UP WITH HIS TEAM OF PEOPLE AND MADE THE FENCE FROM SCRATCH - I THINK BETTER THAN THE ORIGINAL WOULD HAVE BEEN. I WOULD RECOMMEND HIM TO ANYONE. HE IS A VERY TALENTED AND CAPABLE AT ALL ASPECTS OF THE PROJECT. HE IS PLEASANT, HARD-WORKING AND EXTREMELY NEAT AND CONSIDERATE. WE WOULD HIGHLY RECOMMEND HIM.

THE REASON FOR THE B IS BECAUSE THEY SHOWED UP A HOUR LATE. THEY DID, HOWEVER, LET US KNOW THAT THEY WERE RUNNING BEHIND DUE TO ANOTHER JOB. I WOULD RECOMMEND THEM FOR ANY HANDYMAN JOBS, THEY SAY NO JOB TO SMALL AND THAT WAS RIGHT.

THEY ARE NICE PEOPLE IN WHICH TO DO BUSINESS.

NO SECRETS! JUST DID A GOOD JOB AND THE FLOOR LOOKS GREAT

WORK WAS DONE IN A VERY PROMPT AND PROFESSIONAL MANNER. WILL BE VERY COMFORTABLE IN CALLING HIM FOR ANY FUTURE JOB AROUND THE HOUSE.

THEY WERE WONDERFUL! HE WAS VERY NICE, TIMELY AND HELPFUL. I WILL CALL THEM AGAIN IN THE FUTURE A++