Premier Home Pros, LLC logoApproved Pro
This pro has maintained an average of 4.5+ star throughout their time with Angi.
Approved Pro

Premier Home Pros, LLC

Bathtub Installation and Replacement, Shower Installation and Replacement,
This pro has maintained an average of 4.5+ star throughout their time with Angi.

About us

Premier Home Pros specializes in full bathroom remodels and installs finely crafted bathtubs and showers in as little as one day. With maintenance-free solutions and a variety of stunning designs to match your style, getting your dream bathroom has never been easier and more affordable. All of our products our backed by a full lifetime and service warranty program to offer customers the last system they will ever need. Get a FREE design consultation and transform your bathroom into a space that's not only functional, beautiful.

Amenities

Free Estimates

Yes

Warranties

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.471 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
75%
4
8%
3
6%
2
4%
1
6%

Filter reviews by service

Showing 1-25 of 71 reviews
Jesica F.
Jun 2025
5.0
Shower Installation and Replacement
Great job
Response from

"Excellent! We really appreciate your feedback. Enjoy your new shower!"


Charlene Z.
Jun 2025
5.0
Shower Installation and Replacement
Perfect. Was here on time and finished quickly
Response from

"Wonderful! Thanks so much for leaving us a review!"


Taylor K.
May 2025
2.0
Bathtub Installation and Replacement
$1,300,000
Then work is beautiful and I am happy with how it turned out. However, the caveat here is that it was done by a subcontractor that I was told they did not hire. I was told that they do the work themselves with their own people and then a subcontractor showed up to my door and introduced himself as such. When the salesman was quoting the job for me, he failed to find out where the pipes were ran to make certain that everything would fit properly. Come to find out form the guy doing the work, the valve body that operates the on/off function and flow of the water would not fit in the space that the old regulator valve came out of. This meant that all of my bathroom storage had to come out and a wall needed to be built to create space for the valve to sit. I was told the cabinet needed to come out and I agreed to the work. However, I asked them to work with me and get me some sort of storage back since my bathroom was ALL OVER my living room and they did nothing to make it right.

Bernard K.
Mar 2025
5.0
Shower Installation and Replacement
Premier Home Pros deserves an A+ rating. From start to finish everything was as planned. After interviewing several other providers, they were easily the best choice. Looking forward to years of showering in our new stall.
Response from

"Wonderful! Thank you so much, Bernard!"


Lisa K.
Mar 2025
5.0
Shower Installation and Replacement
$1,800,000
Love the shower and the installer did a nice job and was very professional. Only two things that I would like to bring up. The salesman told me that the financing would be billed after 3 months deferred but I received a bill right away from Aqua. Also I called about the door going into the bathroom not shutting after the installation was done and your service Mgr was very short with me. He told me that I was calling his cell phone and that it was a Saturday. I am sorry but if I just spent almost 18k on a service he should be a little more professional.
Response from

"Hi Lisa - Thank you for your review and your feedback - we will definitely pass along to the local team. We're happy to hear that the installer did a nice job and was super professional. Enjoy your new shower!"


Robert M.
Mar 2025
4.0
Shower Installation and Replacement
$1,600,000
the tracking was off on the initial install and corrected by installer....track is off again and an installer is coming back on Monday Mar 31 beteen 11-1....pretty expensive project for this to be happening....but it looks great and works well (except tracking)
Response from

"Hi Robert - Great to hear that your new bathroom looks great. Please keep us posted on the upcoming service appointment and reach out if you need assistance by calling us at 855-209-7818 and press option 4."


M G.
Mar 2025
1.0
Shower Installation and Replacement
Horrible warranty!!!!! Good reviews until the time comes when you need help with installation issues or fixing mistakes the company made. Ask the company to give complete detail about what they DO cover and how much it will cost you, BEFORE signing anything!!!!!!!!!!!! Limited warranty yes, very, very limited. Horrible company!!!!!
Response from

"We take customer concerns seriously and strive to provide excellent service. However, the items you mentioned having issues with were not provided by Premier. Please give us a call at 1.855.209.7818, Line 4, so we can rectify this experience and address any concerns directly."


KIMBERLY W.
Mar 2025
2.5
Bathtub Installation and Replacement
I was just getting a new tub and shower area supposed to take 1 day. Overall this project took weeks to complete. Shower has dripped from day one. I told the guy that came to finish the project and it was like I never said anything. It looks thrown together not like $9000 for just a bathtub and walls ie. half the bathroom

Gregory M.
Feb 2025
5.0
Shower Installation and Replacement
$1,800,000
Everything wiht the Sales presentation through the install was EXCELLENT!!! The only issue we had with the transaction was the financing. My wife and I had to spend time, multiple phone conversations as well as emails, to try and get everything straightened out. They still weren't able to get everything finalized however, we will talk again as we get closer to our payoff.
Response from

"Glad to hear the sales and installation went great! Thank you for the feedback!"


Randy R.
Feb 2025
5.0
Shower Installation and Replacement
The worker was very professional with his work. He cared about details and it shows. I would hire him again. He was polite and courteous as well.
Response from

"Thank you for your feedback! We're glad to hear the worker provided professional and detail-oriented service. We truly appreciate your kind words and would be happy to have him assist you again in the future!"


Nick K.
Jan 2025
5.0
Google Review
Alison Hawks was very professional and showed us all the options, she explained everything and was very knowledgeable.
Response from

"Thank you for the positive feedback! We're so glad Alison could provide you with clear explanations and great options. We truly appreciate your kind words!"


Bonnie P.
Jan 2025
3.0
Bathtub Installation and Replacement
75 years old house with a very small bathroom decided to convert tub to a shower .spent over $17,000. I?m trying to love it but I can?t sales lady didn?t take into consideration the size of bathroom. I had about 16 inches between toilet and tub . shower door handle sticks out past the wall by about a half an inch - I hit my arm on it. If you don?t move the shower door towards the front, you hit your head on the handle. I ordered a niche which couldn?t be installed on the side they refused to give me any type of refund. My only choices were to put the niche on the back wall, which I did not want or I had the option of taking two corner shelves, which were ugly because you could see the bracket underneath them. So am out that money Installation team consisted of one man very nice guy however when he was taking the old tub pieces out, put a big scratch in my woodwork, would I do it again no absolutely not.
Response from

"Hi Bonnie - We're sorry to hear that you are disappointed with your recent installation. Customer satisfaction is very important to us and we want to make sure you are happy with your installation. Please call us at 855-209-7818 and press option 4 for service to discuss more. Thank you."


Julie H.
Jan 2025
5.0
Shower Installation and Replacement
$1,699,900
Great job efficient professional courteous
Response from

"Wonderful to hear! Thanks for taking the time to leave us a review, Julie!"


Linda S.
Dec 2024
5.0
Shower Installation and Replacement
Our bathtub was leaking and the floor was dipping. John the representative was wonderful to work with. In 2 weeks Matt the installer came out and removed our cast iron tub. He repaired the plumbing, put in a new subfloor and installed a walk in shower. He was a hard worker and answered any questions we had. Our bathroom looks beautiful! We are very happy. And there is a lifetime warranty!
Response from

"Excellent! Thanks so much for taking the time to leave us a review. We appreciate your feedback! Enjoy your new bathroom."


John N.
Oct 2024
2.5
Did not receive the color of shower base that was on an order change. Poor communication between customer service and install team. Installer was unprofessional in handling situation.
Response from

"Hi John - We're so sorry to hear about your experience and would like to discuss further - please call us at 855-209-7818 and press option 4 to reach our dedicated service and support team. Thank you."


Santino B.
Oct 2024
2.0
In summary, they provide an average product in line with Bath Fitter, Bath Authority, etc. Once you hand them the payment, don't expect them to be grateful for your business any longer. In detail, my rating pertains to my installation experience. My installation time was not 1-2 day, as advertised, but 4 separate appointments over 2 months. I was initially sold a niche that could not be installed due to their refusal to modify studs behind the wall, so I was defaulted to 4 shelves. On the 2nd appointment, they installed the shelves poorly (not equally spaced or level). On the 3rd appointment, they fixed the shelf spacing and leveling, but did not have all of the products to finish the job, so they had to come back again. Due to their policy that all other appointments other than the initial installation appointment are considered service calls, they would not offer a refund of any value (I initially asked for $500) for not performing the install in the advertised time and for an incorrect installation. They state on their website that they are a "a highly experienced bathroom remodeling contractor", but from my experience, the technician that initially installed the shelves was not, as the simple shelf installation could have been performed by a mildly handy individual with a drill, measuring tape, and level. I asked them for a receipt on three different occasions. They say they'll get it to you, but then forget.

Donna B.
Oct 2024
4.5
Shower Installation and Replacement
Yes, I recommend this pro
Should have told me to cover the bedroom since I had to hire a cleaning lady to clean. the white dust over all the bedroom!!!

Karen T.
Oct 2024
5.0
Yes, I recommend this pro
"The project was top notch. Not only did they consistently show up on time, but they finished the project early and were willing to reschedule the final walkthrough multiple times to accommodate our schedule. Final project turned out great!"

Ruth W.
Oct 2024
5.0
Yes, I recommend this pro
Great quality

Laureen B.
Oct 2024
5.0
Yes, I recommend this pro
The tub and area surrounding is beautiful. Tech was able to come back the next day and fix a small issue and all works fine now.

Lynn S.
Oct 2024
5.0
Yes, I recommend this pro
Fast * efficient

Katherine M.
Oct 2024
5.0
Yes, I recommend this pro
Project was completed in one day. Worker(Matt?) was on time, thorough and professional. Results were better than expected.

Nick D.
Oct 2024
5.0
Yes, I recommend this pro
The team was professional, and timely. The end product was excellent.

Jeff L.
Sep 2024
0.5
Shower Installation and Replacement
The rep at the estimate said that what set them apart was their craftsmanship and integrity. The installation job was done so poorly that it cannot be fixed without tearing out all the walls again. We were assured the subfloor would be replaced, it was not. Told us that surround would be reinforced with wood, it was not. And so far they have acted completely indifferent to the poor install.

Natalie M.
Sep 2024
5.0
Bathtub Installation and Replacement
Yes, I recommend this pro
$1,400,000
Quick and easy! Super quality and lifetime warranty!
Showing 1-25 of 71

Licensing

Licensed*

Trade License Number

13VH12457000

Trade License Expiration

03/31/2026

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Premier Home Pros, LLC is currently rated 4.4 overall out of 5.
Monday: 8:00 AM - 9:00 PM Tuesday: 8:00 AM - 9:00 PM Wednesday: 8:00 AM - 9:00 PM Thursday: 8:00 AM - 9:00 PM Friday: 8:00 AM - 9:00 PM Saturday: 8:00 AM - 4:00 PM Sunday: 9:00 AM - 3:00 PM
Premier Home Pros, LLC accepts the following forms of payment: CreditCard
Yes, Premier Home Pros, LLC offers free project estimates.
No, Premier Home Pros, LLC does not offer eco-friendly accreditations.
No, Premier Home Pros, LLC does not offer a senior discount.
No, Premier Home Pros, LLC does not offer emergency services.
Yes, Premier Home Pros, LLC offers warranties.

Contact Information

5920 Mayfair Road, North Canton, OH 44720

Service Hours

Sunday:9:00 AM - 3:00 PM
Monday:8:00 AM - 9:00 PM
Tuesday:8:00 AM - 9:00 PM
Wednesday:8:00 AM - 9:00 PM
Thursday:8:00 AM - 9:00 PM
Friday:8:00 AM - 9:00 PM
Saturday:8:00 AM - 4:00 PM
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