LITTLE ARK GROOMING INC

We liked the 'mobile' idea since we had a rescue cat and she was leary of being caged or taken away from us. Angel is a mix breed but mostly Maine **** (a long furry cat that looks like a little lion). When the owner showed up she came into our home and of course our cat was not real excited to see any one new so my daughter got her carrier and she was put in there (no problem). I was asked how I wanted her trimmed.I replied : Bathe her, just thin her out and even her up don't shave her. When she was brought back into our home and let out of the cage she looked like a 'rat' most all of her fur was removed. When I came out of 'shock' I was told she had two really bad mats and she wouldn't have looked right unless she took her fur all the way down. My daughter said she looked like a scissors cut not a 'even' clippers type cut. My biggest concern is she was in our driveway only a few steps from our front door,'why did she not come into the house and ask me to come out and see what she said she had to do before just doing it' ? She was here for less than a half hour and now in my opinion she may have just taken the fastest way to get done and collect the fee. Bathe,cut,dry,and moisturize was supposed to all be done. Maybe her two children were getting restless ,I don't know but we won't be using her services again. Too high of a price for services ( $100 ) and we don't think she acted like the professional she should have been.