Design Restoration & Reconstruction Inc. An Ohio legal corporation operating as a General Contractor established in 1994. We are located In North Canton Ohio convenient to State Route 77 and our service area is includes several counties within a one hour radius of our location. we specialize in insurance claims restoration to properties damaged by perils including Fire, Water, Wind & Storm Damage. We employ 42 full time certified professional technicians & tradesmen experienced in all aspects of restoration & reconstruction Commercial, Industrial & Residential. Our estimation team will work with you & your Insurance carrier to expedite the claims process & restore your property & your lives on time and within budget. We are a Certified Firm with the BBB. All of our technicians are trained certified & accredited members of the IICRC which is the educational branch of this industry. We are a member company of the DKI contractor network, the most highly vetted contractor network in the country. We offer 24/7 365 emergency service. Please contact us personally to learn more about how we can assist you with any and all of your Restoration/Construction needs.
Business highlights
31 years of trusted experience
Emergency Services Offered
Services we offer
We are a General Contractor specializing primarily in Insurance Claims Restoration of Commercial, Industrial & Residential properties damaged by perils including but not limited to Fire, Water, Wind & Storm damage.
I WOULD GIVE NEGATIVE STARS IF POSSIBLE CONSUMERS BEWARE! Chose this company through our insurance to fix a water problem. From the beginning Dillon communicated (12/26) that he would be able to complete our repairs in 2/3 days max, by the end of the week he pressured us for the deductible to get us on the schedule. We promptly paid. Being that we had pipes exposed in the cold and wanting to avoid further damage we needed help as quick as possible. Fast forward to our scheduled day. I stay home from work. No one shows 2 hours into the apt Dillion says his contractor who is a SUBcontractor and does not even work for design is too busy to help us. This is against nationwides policy. After pestering them for two weeks they came out and did a poor job putting dry wall and insulation up, they went through 4/5 pieces bc they could not make it fit and made the project last 8 hours. The job isn’t complete and now they say they can’t mud in the cold. Houses get built in the winter, every contractor I’ve told including our adjuster has scoffed at how dumb this excuse is. Dillon has proceeded to ghost our every call since their botch repair dry wall job. This is completely a fraudulent experience from start to finish they promise time frames and do not show up and send 3rd party contractors against policy. They took my money and went completely MIA. Btw Dillon your read receipts are on. I can see when you’re ignoring us. I have formally filed a report with my insurance and they will also independently file a report for fraudulent practices. Very disappointed at how we were treated and given very low priority in a high stress situation. They will be refunding my deductible sans the crap dry wall and insulation that my four year old could have put up. Should also be noted our auditor and adjuster came out after hearing our complaints and notified Dillon who said he would meet at the job site. No surprise here he no called no showed. I am in shock at the way someone can avoid a paying customer that they at the very minimum owe honest and clear communication to. I am glad I went through insurance against his recommendations not to because I would have lost my money outright. This entire ordeal wasted 50 days of my life
Description of Work: Exposed pipes Dry wall paint mud
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Dana W.
12/2022
1.0
Horrible experience with this company! Design was hired to clean my basement which had water damage. They missed throwing out hundreds of items that were uncleanable and failed to clean the rest of my items and my basement floor. This company also overcharged us on several items. They were dishonest and disrespectful to us. Very dissatisfied!
Description of Work: Cleaning of basement and belongings
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Joseph K.
02/2017
5.0
Excellent workmanship.
Description of Work: Replaced basement vinyl flooring and panel molding follow flooding.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Douglas T.
01/2015
5.0
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$28,000
Tom P.
04/2014
5.0
awful experience.
Description of Work: nothing for us since they never returned our phone calls. Met one time for a quote and then never heard back and phone calls not returned. We went elsewhere
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$35,000
GEORGE H.
08/2011
5.0
It went excellent. I thought they were very efficient and prompt.
Description of Work: We had storm water backed up in our finished basement.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
03/2005
2.0
roofing
+ -1 more
THE GUY JUST WENT UP ON MY ROOF AND PUT A TARP OVER THE HOLE. IT WAS LEAKING FOR 6 WEEKS, SO WHEN THEY FINALLY CAME BACK THEY REMOVED THE SOAKED INSULATION, BUT DIDN'T TELL ME THERE WAS A BIG PUDDLE OF WATER UP THERE SOAKING INTO THE CEILING. THEN THEY SENT A GUY TO CLEAN UP THE WATER AND HE DIDN'T EVEN KNOW WHY HE WAS THERE, SO I HAD TO TELL HIM. HE DIDN'T HAVE A FLASH LIGHT OR ANYTHING, SO I HAD TO FIND ONE FOR HIM, HE ALSO DIDN'T HAVE ANY EQUIPMENT TO DO THE CLEAN UP... I HAD TO FIND HIM A MOP AS WELL... HE THEN PUT ANOTHER PIECE OF PLASTIC OVER MY ROOF, BUT THE ROOF WAS STILL NOT REPAIRED. I HAD TO HAVE MY LAWYER TALK WITH MY INSURANCE COMPANY TO FIRE THESE PEOPLE, AND THEY SENT SOMEONE ELSE TO DO THE REPAIR CORRECTLY.
Description of Work: THEY WERE HIRED TO DO ROOF REPAIR BY MY INSURANCE COMPANY, A TREE LIMB HAD FALLEN THROUGH MY ROOF.
Rating Category
Rating out of 5
quality
2.0
professionalism
2.0
responsiveness
2.0
punctuality
3.0
Contact information
4305 Mt. Pleasant Street NW Suite 103, North Canton, OH 44720
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Roofing,
Biohazard Remediation,
Dryer Vent Cleaning,
Mold Testing & Remediation,
Floor Cleaning and Waxing,
Asbestos Removal,
Cabinet Refacing and Refinishing,
Architects,
Finished Carpentry and Woodworking,
Homebuilders,
Air Duct Cleaning,
Water & Smoke Damage
FAQ
DESIGN RESTORATION & RECONSTRUCTION is currently rated 3.2 overall out of 5.
Sunday: 8:00 AM - 5:00 PM
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: 8:00 AM - 5:00 PM
DESIGN RESTORATION & RECONSTRUCTION accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, DESIGN RESTORATION & RECONSTRUCTION does not offer free project estimates.
No, DESIGN RESTORATION & RECONSTRUCTION does not offer eco-friendly accreditations.
Yes, DESIGN RESTORATION & RECONSTRUCTION offers a 10% senior discount.
No, DESIGN RESTORATION & RECONSTRUCTION does not offer warranties.
DESIGN RESTORATION & RECONSTRUCTION offers the following services: We are a General Contractor specializing primarily in Insurance Claims Restoration of Commercial, Industrial & Residential properties damaged by perils including but not limited to Fire, Water, Wind & Storm damage.
Non Construction Services
Contact information
4305 Mt. Pleasant Street NW Suite 103, North Canton, OH 44720