Jay Beckholt
Number of Stars | Image of Distribution | Number of Ratings |
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80% | ||
0% | ||
20% | ||
0% | ||
0% |
Jay is the only painter we will ever engage - this is second of our homes he has worked on. He is the consummate professional painter. Plans well and is a craftsman with the precision of an artist. His team works well together. They got the work done ahead of schedule. Once the carpets were installed, Jay came back to see where any touch ups were required.
Here is why I gave him a D on quality and a C overall: The back of our garage eaves and soffits had fairly significant issues with wood rot due to a improperly installed metal roof (unbeknowst to me) This rot was up high, second-story-climb-a-ladder-height. What amazed me about this service experience is that after power washing and scraping, Jay chose NOT to mention to me that his painting job would be very compromised by this wood rot. He just spray painted over it! In between his first and second coat, I noticed an unpainted area on the end of a fascia board on the lower gutter level. I climbed a ladder to check it out and low and behold the wood could not hold paint because it was indeed disintegrating from rot. Then I looked more closely at the upper eaves and saw similar issues. When I called him and said, "hey Jay, is the wood up top rotted?" he said "yes". When I said, why did you continue to paint and not say anything to me when you saw those issues, he said "my job is to paint -- I figured you would have fixed it if you cared to prior to me painting". Wow. So I told Jay to put the brakes on his painting job and let me bring someone out to replace all the bad wood and fix the roof that was causing the problems.
Once the carpentry was done, he did come out punctually and put two more coats on the siding (this time using the right color match) and finished painting the trim. I still don't think he understood my amazement at his complete disconnect about painting rotted wood without mentioning it to me and how that his painting job would just fail a year later, and make him look bad. I did not expect him to replace the wood, but I certainly did not think it was too much to ask of him to tell me their were significant issues with wood damage. I think he just wanted to get through this small job and move on.
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