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WARD CONSTRUCTION

4.5(
20
)
Deck or Porch - Build or Replace, Brick or Stone Fireplace - Repair, Seamless Metal Gutters - Install,

About us

Number do employees vary.

Business highlights

Emergency services offered
35 years of experience

Services we offer

Roofing, gutters, null

Amenities

Emergency Services

Yes

Free Estimates

Yes

Reviews
4.520 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
75%
4
15%
3
0%
2
5%
1
5%
Write a review
Showing 1-20 of 20 reviews
Gary B.
Jul 2022
1.0
It has been 3 days and I have had no response from Ward Construction.
Thomas H.
Nov 2021
4.0
Yes, I recommend this pro
$9,500
The crew did a great job. ?. Finished in one day and did a complete clean up.
Nick A.
Feb 2019
5.0
Yes, I recommend this pro
$12,500
perfect. top quality work and fast too. Ward stood behind their work and made sure the customer (me) was completely satisfied with all work.
Dallas M.
Dec 2018
2.0
$8,500
This has been nothing but a nightmare since we decided to go with this company . Roof was done in April of 2018. Flashing leaked with first heavy rain. Mr Ward tried to blame it on our brick work , which we have had inspected and they are not the problem. Instead of fixing the problem he put a band aid on it by sealing it with some kind of caulk. Fast forward to December 2018 and heavy rain. Water pouring into our ceiling by fireplace. Have called him twice with him within the last 3 weeks with him promising to send someone out. Needless to say nobody comes out and he doesn't call to tell us that. . Actually offered to give us $500 to fix the problem in the beginning of this nightmare when re flashing costs up to $2000.00. Now we have to pay out of pocket again to fix his shotty work. Oh and quoted us metal flashing which we found out he used aluminum. IS more worried about living in Florida during the winter than taking care of his customers. Do yourself a favor find someone else.
Response from WARD CONSTRUCTION

"This has been a nightmare for us as well since we contracted this job with a chimney leak in the beginning. Prior to the new roof install we were advised that the chimney flashing was repaired and was still leaking. We installed a new Dimensional roof and re flashed the chimney, hopefully solving the problem. After a hard rain we were advised it was still leaking, so we tried plan B and re- flashed the chimney a second time, it leaked again. We had a third party re- flash the chimney because of this on going problem, and there install failed again. So we had local roofing professional try to solve again, it failed twice. We were getting no were with the same problem that the homeowner had from the beginning. After on going tries we contracted another installer to re-flash the chimney and inspect all the brickwork. After five tries and getting no were, we applied a masonry coating to the brickwork and re-flashed chimney again. The brick chimney needed to be replaced from the beginning and we are not in the masonry field. Further more what I do on the Christmas holidays and New Years is not my customers concern. We are truly sorry for our customer that this took so long to resolve."

Jerry B.
Jul 2017
5.0
Yes, I recommend this pro
A_Plus rating: Ward Construction removed all the old roofing, replaced some defective boards, installed new roofing, and provided enough installers to get the project completed in one day. Todd Ward (owner) kept in touch with the project from beginning to completion, including being at our house when the insurance company adjuster did his inspection. The installation people were skilled and paid attention to detail, such as repairing flashing and painting the roof vents and the plumbing vent pipes to match the color of the roof. We are completely satisfied with the results of the project. We do not hesitate to recommend the skill and integrity of Ward Construction.
Mark H.
May 2017
5.0
Yes, I recommend this pro
Prompt, arrived for estimate exactly when stated, quick turn around with estimate, work completed exactly as scheduled.
Howard H.
Jun 2016
5.0
Yes, I recommend this pro
$100
First, after calling the office, Todd came out with in hours to give a estimate and told me because of his crew was working in a different location that he could perform the work the next day. I was given a estimate on the spot and i agreed to it. The next day he came and fixed the clogged gutter. He even took pictures on his I-phone and showed them to me because the gutter hung off the second floor of the house. the billing paper work was precise and neat. There was no mess to clean up and I'm a happy customer.
Kathy T.
Sep 2015
5.0
Yes, I recommend this pro
$82,500
unknown
Candie H.
Mar 2015
1.0
$1,025
it did not go well.  the roof leaks in four places.  Todd Ward came back on Dec 13th and Dec 22nd to fix it but could not do so. On    Dec 29th I called and he said he would have to come when it was raining.  It rained several days later but he did not show up.      On March 3rd I called after a heavy rain  and he said he was in Florida and would call when he returned.  As of March 28th I have not gotten a call.
Response from WARD CONSTRUCTION

"The roof that I replaced for (Member name removed) was a Lean-to on the side of an over 100 year old barn. The Lean-to must have been added after the barn was built. The wall flashings are nailed and glued to wood siding. It needs to be behind wood siding. The wood is in bad shape. My proposal does not include replacing flashing due to improper installation from the beginning. I have spoken with her in the past about this problem. It is not the roof leaking it is the rotten walls and old flashing. The area I repaired has no opening or penetrations. It is 28 gauge steel. I repaired just what she asked. The metal roof panels. When (Member name removed) replaces the siding then I will come and install new wall flashings free of charge. But not until the siding has been replaced. Even at that time I cannot guarantee a repair. The wood is very rotten. I find it hard to get her to return my phone calls as I have tried to phone her on April 7,8,9 and twice my office tried to reach her on April 10, 2015. We cannot resolve this if she does not return my phone messages. I am enclosing a copy of my proposal along with photos of this barn and Lean-to."

Netilie C.
Dec 2014
4.0
Yes, I recommend this pro
$8,000
On time for the project.  They completed the work in one day.  Excellent knowledge of roofing.  Good clean up.
They were more expensive than some of the bids we received, but they knew their "stuff".  We'd use them again.
Ted M.
Oct 2014
5.0
Yes, I recommend this pro
I was pleasantly surprised to have a vender respond so promptly the same day, as me request for a quotation for a new Roof. Todd Ward, the owner! was especially knowledgable about the Roofing industry. .He was not aggressive and pushy, just presented the facts! After checking his references, I considered using his company. Todd! again! very promptly! returned and answered any concerns I had. His crew was very professional and did the job in two days. the finished project was beyond my expectations. It's not often the owner of the company supervises a project. The cleanup left the site in better condition before he started If you need a new roof Ward construction is the best selection.
Steve S.
Apr 2014
4.0
Yes, I recommend this pro
$8,000
Todd came out the day after I had called him, told me to get the insurance company rolling and the day the adjuster was coming Todd got here first
JOHN M.
Mar 2014
5.0
Yes, I recommend this pro
He is wonderful. The best thing I can say about Todd is that and this has like nothing to do with his work but more to do with him, there were two people in the same community in our area named "Ward" and they both did roofing. One was a show up and say I am going to do it and then never come back and the other one was Todd. So, Todd heard about this and he went and put the roof on this elderly couple's house for free to preserve his reputation. That kind of led to him being in the paper and kind of led to him being on the news as a great humanitarian. I did not know that he was that person when we called him to have him take care of some stuff with our roof, but he did our roof. He came before our roof needed to be replaced, he came when our roof needed to be replaced, last year when we were thinking about doing some plumbing work in our bathrooms and replacing the toilets and stuff, I wanted to find out about whether there was any problems with the vent pipes for the plumbing and that if the vents were clean. These pipes usually go from the basement to the roof. I called a plumbing company for it and they said I needed a roofer because they deal with pipes on the ground and under the ground and in the house, but they would not climb up on your roof to check the pipe is clean. So I called Todd, he just came over, climbed up on the roof, and did tell me that my gutters were a mess so I told him to clean them and he did not charge me for that visit. He really is a great guy.
Eugene V.
Oct 2013
5.0
Yes, I recommend this pro
$9,000
used a different contractor.
JOHN M.
Jun 2013
5.0
Yes, I recommend this pro
$1,000
Six years ago Todd Ward replaced our roof. Recently we decided to do work on our plumbing. When I called a plumbing company to ask about checking our drain pipes from roof to basement, I was told to call a roofer to check the vent pipe. I called Todd who came the next day and checked it out for us for FREE. While on the roof Todd noticed the condition of our gutters and screens. He suggested that different screens might be better than the ones we had. In the past he did not do gutter screens because he felt most did not live up to expectations. Then he found aluminum screens that work well and do not rust. Todd and his crew cleaned the gutters of debris and installed the new screens. The work was done on time, on cost, and was professional.
JOHN M.
Nov 2006
5.0
Yes, I recommend this pro
$6,000
Todd Ward returned my call promptly and was very punctual for the appointment. The estimate was prepared within 48 hours. The interim time from acceptance of contract to starting the project was quick, with only the weather being a factor in starting. His team of roofers were extremely professional and the job was completed ASAP. His attention to detail is truly worth noting. Many roofs end up being "racked," lines/ridges created on the roof. My roof is "rack" free and gives a clean and neat appearance. When I questioned what appeared to be a bump in the ridge vent he immediately checked it out. It was something that was germane to the house construction and Todd fully explained the situation to my satisfaction. He also made sure the edging of the roof was flat and did not "sag" over the eaves. Workmanship is guaranteed for five years. I highly recommend Ward Construction. Todd Ward personally came at the beginning and end of each workday and made a personal inspection.
JOHN M.
Nov 2006
5.0
Yes, I recommend this pro
$4,300
Todd Construction's painters did a beautiful job of painting. Their preparation was excellent, this included washing the trim and all paintable surfaces with a bleach solution to remove any mold or mildew and thoroughly rinsing. Any peeling or flaking paint areas was sanded and any area that needed caulk was caulked. The actual painting job was meticulous and smooth-- no drips or runs, and no over painting. The painters were always on time and cleaned up completely at the end of the workday. A truly professional job and complete cleanup at the end. Todd was always there at the start and end of the day to inspect what had been finished. When the job was complete Todd did a thorough inspection. After the inspection he personally returned a few days later to ''touch up'' a few items he felt needed extra attention. Todd Construction is a truly professional outfit with workers who are very skilled in their craft. I highly recommend! Workmanship guaranteed for two (2) years.
Homeowner
Jul 2006
5.0
Yes, I recommend this pro
$5,000
THEY WORKED FAST AND CLEANED UP THEIR MESS WHEN THEY WERE DONE. THE PORCH IS SEALED AIRTIGHT THERE IS NO LEAKS. THE PRICE WAS VERY REASONABLE. AND THE PEOPLE WERE EASY TO GET ALONG WITH.
DEBORAH W.
Aug 2004
5.0
Yes, I recommend this pro
$200
RESPONDED QUICKLY TO REQUEST FOR ESTIMATE. ARRIVED TIMELY FOR ESTIMATE AND CALLED WHEN DELAYED FOR APPOINTMENT TO PERFORM WORK. HONEST, PERSONABLE. WORK WAS COMPLETED IN A CAREFUL AND NEAT MANNER.
THOMAS S.
Jul 2003
5.0
Yes, I recommend this pro
$9,500
TODD WARD IS VERY CUSTOMER FRIENDLY, PROVIDES GREAT VALUE FOR THE PRICE, AND DELIVERS WHAT HE PROMISES. HIS WORK HAS BECOME VERY POPULAR - HE IS RE-ROOFING SEVERAL HOMES IN OUR NEIGHBORHOOD. I ONLY USED HIM FOR ROOFING, BUT HE DOES PAINTING, GUTTERS, AND CONSTRUCTION AND I WOULDN'T HESITATE TO USE HIM FOR ANYTHING.
GINA A.
Jun 2003
5.0
Yes, I recommend this pro
$750
OUR NEW GUTTERS WORK PERFECTLY. I WAS OUTSIDE WITH THE TWO MAN CREW ALMOST THE ENTIRE TIME THE WORK WAS BEING DONE. THEY INSTALLED THE GUTTERS USING LADDERS AND TOOK THEIR TIME. I FEEL THE JOB WAS VERY WELL DONE. FRIENDLY, TALKATIVE BUT ALSO CONCENTRATING ON THE WORK, EXPLAINED WHAT THEY WERE DOING AND WHY, AND CLEANED UP AFTER THEY WERE DONE. EVEN USED A BLOWER ON MY DECK TO REMOVE THE LEAVES THAT WERE DUMPED OUT OF THE GUTTER THEY WERE REMOVING. WOULD RECOMMEND!
MARGARET R.
May 2002
5.0
Yes, I recommend this pro
HE IS EASY TO WORK WITH. HES QUICK AND COURTEOUS AND HE DOES A GREAT JOB.

Licensing

State Contractor License Requirements

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FAQ

WARD CONSTRUCTION is currently rated 4.5 overall out of 5.
Yes, WARD CONSTRUCTION offers free project estimates.
No, WARD CONSTRUCTION does not offer eco-friendly accreditations.
No, WARD CONSTRUCTION does not offer a senior discount.
Yes, WARD CONSTRUCTION offers emergency services.
No, WARD CONSTRUCTION does not offer warranties.

Contact Information

300 Diamond Hill, New Richmond, OH 45157

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