DJ'S CUSTOM CAR TUNES

First I went to the company looking for a car alarm. He showed me an alarm and gave me a price. I live in the country so I checked out a couple of other places, and he had what I was looking for. I called Dj on the phone and asked him when I could come down and get this alarm installed on my car. Dj said that I had to drive all the way back there just to pay for the alarm so I could get it installed the following Thursday. With my families situation I had to call my wife and asked her to take time off of work to get this alarm installed. My wife confirmed she could have the time off and I left for Dj's Custom Car. I showed back up at his shop witch was a drive for me and I payed for the alarm. At that time he informed that his supplier didn't have a $150.00 car alarm and that he had none in stock. So the install date was postponed until he received the alarm. Instead of him calling me when he had the alarm he requested that I call him every day and I did. Fortunately he got the alarm on Friday and we agreed that we would install it on Saturday morning. Saturday morning I dropped the car off at 9 am. I asked him a lot of questions about how he was going to install car alarm. I asked him to show me where he would install the blinking light that shows people that I have an alarm. Inside my Cadillac he suggested that he drill the and install the light on the wood grain trim panel. I told him that was not acceptable and showed him where I would like it on the dash. The spot I chose was the cover panel under the steering wheel. I specifically told him if that area was not going to work to not install the light. I also asked him about where he was going to install the siren for the car alarm. He suggested under the hood against the fire wall in the corner. I also asked him if he would be connecting the starter kill feature. Dj said no, because if the relay on the alarm went bad that you would not be able to start the car. I asked if he would install the hood and truck pins for the alarm on my car and he again said no that it was not necessary, that if any one opened the trunk or hood that the alarm would be set off. So I showed back up at the car stereo shop two hours later and he was not done. I asked how long it would take to finish job and he said another hour that they were having problems with the wiring and the truck release feature of the alarm. Dj said that the trunk release feature would not work unless the key was in the ignition. I said that would be ok and I left. I called Dj two hours later asking if my car was finished, he said it was and I left to get my car. When I showed up at 12:45 on Saturday no one was there so I went to check out my car. The very first thing I did was used my key to open the trunk. The trunk opened and the alarm did not go off. Dj said it would work with out the trunk pins. That was the hole reason I went to get an alarm in the first place so that people could not steal things out of my trunk. I closed the trunk and went to the driver side door and opened it with my key, it opened and the alarm went off. At that point I noticed two things wrong first the light that we spoke about was just hanging out of the dash. Second the sound of the siren was so quiet. I was very upset but everyone at the company was gone, so I went home and began to inspect the install job that Dj did on my car. Under the hood they installed the siren where he said but they did it so that the siren was facing directly into the steel of the car. Thats why it sounded so quiet. Next I got on my knees and looked under the dash. Dumbfounded I saw the fuse for the alarm sticking out of under the dash panels. Basically any one could pull this fuse out of the car alarm and disable it very easily. They could also steal the car at this point because he didn't install the starter interrupt feature. Next to my surprise I notice an unusual screw that was not there before. I took a phillips screwdriver and removed the screw and my dash fell apart. They took the panel off wrong and broke the piece off and then just took a screw to hold it back together. No one at the shop mentioned that to me at all. So with the broken panel in my hand I looked closely at there work and noticed that the shock sensor was not attached to the steering collum it was just kind of hanging there. I then saw the power wire with the fuse sticking from under the dash and decided to follow it. They wrapped it around the parking brake about 10 times and ran it to my fuse box. For the power to the alarm they simple pulled out a fuse and shoved the wire in and then forced the fuse back into the spot to hold the wire in. Not only that the way they wrapped the wire around the parking brake is going to cause problems when the brake is applied. Also the fuse box on my car doesn't have a cover, so you can see exactly what they did and pull the wire out to disarm the car alarm. What's the point of having a car alarm if it is so easy to rip the wires out and disarm it. Dj said that the trunk release button would work with the key on, I have tried it every different way and the trunk will not open with remote key in or out car running or not. I haven't taken all the trim panels off the car yet to inspect the rest of there sloppy job, but I bet it's not going to be any better when I do. I have installed two way remote with remote starts on three of my old cars and I know what a big job that was. Thats why I chose to bring it somewhere to save me the hassle. But now it looks like I have to redo there job that I already paid for. I would not even let them try to repair their work in fear that they would break something else and just throw a screw in it. These guys are far from professionals and really need more training. If they cannot install a car alarm correctly I sure would not let them install my car audio system. Finally no one told me that they couldn't fix the trunk button issue or that they broke one of my car panels off and had to screw it in. I guess they thought I wouldn't check. I guess that's just how they do business. Not with me never again.