Find top-rated Pros in your area
Enter a zip code and get matched to businesses near you.
Geo Icon
Kustom Floors logo

Kustom Floors

Tile: Ceramic and Porcelain - Repair, Carpet Repair, Refasten, or Stretch, Wood Flooring Repair or Partial Replacement,

About us

We are family owned and operated, specializing in flooring sales, installation and repair. We carry a wide range of carpet, hardwood, vinyl planks, and more! We offer quality goods and services at a price that is tough to beat. Our installers have 20+ years of experience. We pride ourselves on our great customer service and quality materials! Check out our services offered and call or click to schedule a free estimate today!

Business highlights

Emergency services offered
7 years of experience

Services we offer

Flooring sales, Zelle, and PayPal, and credit/debit cards. , and more! Residential and commercial. We also accept Venmo, check, hardwood, in addition to cash, installation and repair. We carry a wide range of carpet, vinyl planks

Amenities

Emergency Services

Yes

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.927 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
96%
4
0%
3
0%
2
4%
1
0%
Showing 1-25 of 27 reviews
Ivy S.
Nov 2021
5.0
Yes, I recommend this pro
Omgoodness this company is AMAZING! I will be doing business again.

Eric B.
Oct 2021
5.0
Yes, I recommend this pro
Great. The consult and installation were very smooth. Much appreciate the professionalism and value of the work.

Jeremy C.
Aug 2021
5.0
Yes, I recommend this pro
$1,500
Service was amazing. I had 2 visits when picking my flooring because I was a little picky but they still made it out during the bad weather. Had a small issue with getting the materials as early as I wanted which pushed it back a day but they handled it perfectly. I just wanted it done as soon as possible. Installer was on site and worked the entire time. I definitely recommend them and will be using them again when I replace the rest of my carpet in the house. Thank you for your hard work.

Dan E.
May 2021
5.0
Yes, I recommend this pro
$3,700
Keith and the entire Kustom Floors staff did a great job. Professional, patient, and very good at what they do. I have other flooring projects and will rehire them. If you are looking to have flooring done, you'd be wise to contact them.

Cathy M.
May 2021
5.0
Yes, I recommend this pro
They all did a great job. I'm very happy with their service and product.

Jennifer J.
Apr 2021
5.0
Yes, I recommend this pro
Our experience with Kustom Floors was nothing less than excellent. From the estimate to the installation the staff was amazing. They worked quickly and efficiently to install our carpet and our home looks so much better. We appreciate all of the hard work and will definitely be using them again for any other flooring we need!

Lisa G.
Feb 2021
5.0
Yes, I recommend this pro
$400
They did a wonderful job and were very professional

Carolyn M.
Jan 2021
5.0
Yes, I recommend this pro
purchase and install carpet

Melanie C.
Dec 2020
5.0
Yes, I recommend this pro
$200
Overall the service was great and efficient, from scheduling to installation. We will definitely be using them for future flooring installation projects!

Shenan S.
Oct 2020
5.0
Yes, I recommend this pro
$1,500
Kustom Floors did an amazing job on installing our new carpet. They were reasonably priced and the staff was professional from start to finish. The job was completed quickly and within the time frame they specified. We will definitely be using their services for future projects.

Mike H.
Oct 2020
5.0
Yes, I recommend this pro
$2,200
Pleasant experience with Kustom Floors. They were able to work within a shorter timeline than was original quoted which was greatly appreciated. Friendly visit during initial measurement and they brought a substantial amount of sample carpeting to choose from. They had 3 installers onsite for the actual install. Removed previous padding and carpet. First time homebuyer dealing with a carpet install and they made it a smooth process.

Crystal F.
Jul 2020
2.0
If you don't mind people coming to your' home with an attitude about having to remove their shoes, doing terrible trim cuts, dragging teenagers that touch everything, slam your' doors, keep material that you purchased, & NEVER COMMUNICATE w/ each other much less the customer.....then this is your' lucky day!
Response from Kustom Floors
"I’m sorry to hear you had a bad experience with our company. I assure you this is not the normal practice of Kustom Floors. We appreciate you bringing these concerns to our attention and will work hard to ensure they are corrected. We appreciate your business and hope that you consider using us in the future."

Raynard B.
Jul 2020
5.0
Yes, I recommend this pro
$1,400
I was lucky to find Kustom Floors, I contacted them and got the owner on the phone. I stated to him I had a situation and needed help quickly, my basement had flooded and I needed someone to install new carpet for my wife and I. He promptly stop by the house the same day brought samples and took measurements, mr bitters then scheduled me in and told me once I was ready or if I needed more time he could make adjustments. We they came through and it was the nicest carpet installation I have seen yet, me and my wife was very pleased and will always call Kustom floors for our flooring installation from now on. The price was right and the work was quality. The crew and owner even wore mask to protect us from the pandemic, I thought that was major. Great job guys and keep up the good work. God Bless you all. Grove City residents Raynard & Adale

MATTHEW B.
Jul 2020
5.0
Yes, I recommend this pro
Their customer service is absolutely fantastic. Friendly and responsive. The price was much better than we were expecting. The installation was fine, though there were a few minorInconsistencies in the installation quality. I didn’t feel they were necessary to address, but the company did immediately call after installation to ask if I was happy with everything, so I said yes. Overall, we were very happy.

Teresa L.
Jul 2020
5.0
Yes, I recommend this pro
Keith Parsons came out and gave me several options and left samples for me to look at. He also gave me a reasonable quote and brought a team of four people to rip out old carpet and padding, moved furniture and did an outstanding job installing my new carpet!. Keith is the owner and did some of the work and inspected work the entire way. His attention to detail was excellent!

Scott N.
Jun 2020
5.0
Yes, I recommend this pro
$350
Keith and his team were extremely friendly and professional got my issue taken care of quickly and they were by far the cheapest estimate I received. If I need any flooring issue taken care of in the future Kustom Floors will be my first call. Highly recommended.

Bud B.
Jun 2020
5.0
Yes, I recommend this pro
Good people to work with.... I am a 3 time buyer

MICHAELA T.
Jun 2020
5.0
Yes, I recommend this pro
$350
Kustom Floors did an excellent job and my half bath is beautiful. From the first visit where the samples were shown to the finished installation they were professional, on time and even saved me money. I highly recommend this company for all your flooring needs

George T.
May 2020
5.0
Yes, I recommend this pro
Keith and his crew were professional, clean, nice, reasonable, and did great work. We had a flood in our basement and when we were at our lowest, they came through and installed new floors and carpeting in a timely fashion and better than it looked before. I would highly recommend them and we would definitely use their company again.

Ryan C.
May 2020
5.0
Yes, I recommend this pro
$5,000
It was very good. They were punctual. They did everything they promise.

Sam Z.
May 2020
5.0
Yes, I recommend this pro
$4,000
I have used them numerous times. They were very good. I recommend them highly. If I have a problem they would come back the same day. They did a goo job. I have recommended him to my family members. They did an excellent. I would use them again.

Stephanie W.
May 2020
5.0
Yes, I recommend this pro
$2,200
We had new carpet installed in our living room and bedroom - Kustom Floors did an excellent job! I will definitely use them for any other flooring needs we have. I highly recommend them.

Heather P.
May 2020
5.0
Yes, I recommend this pro
It was great! The whole process went quickly and with great work. I will definitely use Kustom Floors again!

Jeff T.
May 2020
5.0
Yes, I recommend this pro
Project was done in the promised timeframe, tear-out and new installation was professional and will continue to call on them for future projects! Awesome outcome! Would highly recommend!

Amanda H.
May 2020
5.0
Yes, I recommend this pro
Absolutely fabulous! Great work, fast and DEPENDABLE!!!! Would totally recommend and will definitely be using for future work!
Showing 1-25 of 27

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Kustom Floors is currently rated 4.9 overall out of 5.

Kustom Floors accepts the following forms of payment: CreditCard

Yes, Kustom Floors offers free project estimates.

No, Kustom Floors does not offer eco-friendly accreditations.

No, Kustom Floors does not offer a senior discount.

Yes, Kustom Floors offers emergency services.

No, Kustom Floors does not offer warranties.