GeneratorPros.com / Shepp Electric
About us
We at Shepp Electric are your GeneratorPros. As the Area's ONLY "PREMIER" Authorized GENERAC Dealer for Installation, Warranty and Service for the past 27 years, our entire focus has been on generators and standby power. We are a Full Service Standby Generator System Company with TOTAL COMMITMENT of proper system design and COMPLETE SATISFACTION of our customers! In addition, as a family owned and operated business with "Family Values" we have always acted in harmony with the guidelines of the BBB from the founding of our business almost 30 years ago. With our staff of 13 employees this is ALL we do! Thus we will NEVER use any form of "bait” advertising, misleading superiority claims or "puffery” (exaggerated claims for promotional purposes that really cannot be proven). Therefore, if ANY other company in the area makes claims beyond our expertise we strongly encourage you to do a BACKGROUND CHECK as to their boasting. You may be surprised! We have installed well over 2,500 systems and each day we service up to 12 systems. Visit our website at www.generatorpros.com for helpful information on "Family and Business Disaster Preparedness" along with the area's Outage Map.
Business highlights
Services we offer
Installation and Servicing of Generac and Kohler Automatic Standby Generators for Home or Business. Specializing in total turn key system design for Natural Gas, Propane and Diesel Generator Systems. Since we stock a variety of unit sizes (up to 50kW), even if after hours. Rentals are available for daily or weekly., transfer switches and parts, we can provide quick turn around. We also are available 24/7 for emergency service
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 94% | ||
| 6% | ||
| 0% | ||
| 0% | ||
| 0% |
"Hi [Member Name Removed]: Thank you for your kind words and I will pass this on to our Family. We were very happy to assist you and are hoping that you have many wonderful years with the piece of mind having a standby generator. Best regards, Craig Shepp owner"
"I truly appreciate your kindness and compliments. I will certainly pass that on to our staff. Our family does take pride in what we do and especially how we treat others. Although at times a product may not be perfect we always want to be there for our clients to address any of their needs. We hope that you may enjoy many, many years of safety and security with your system. Best regards, Craig Shepp Owner"
Charles the technician arrived on time (early actually) to my home and he was able to diagnose the issue in about 60 seconds. Due to the age of the unit, the magneto's were bad. As the replacement would take 3 hours, he needed to reschedule the actual repair, but he gave me a quote and said the office would call me to schedule it. True to his word, the office called me back the next day and we were able to get him back out with the parts 2 days later. Again he was on time, and able to fully repair the unit in the time he quoted me. He also took the time to show me the innards of the transfer switch and explain a little about how things worked, which I appreciated. He is super professional, and very knowledgeable, and represents his company very well. I highly recommend you call GeneratorPros/Shepp Electric if you have problems with your generator, or want to buy one for your home.
"[member name removed]: I appreciate those kind words and of course I will also pass it on to Charles and our wonderful family and staff. We will always endeavor to be there for you. Best regards, Craig Shepp, Owner"
"Hi (Member name removed): Thank you very much for your kind words. We simply want to provide our clients with the absolute best possible service and suggestions for their standby power needs. I am very proud of our staff as they are extremely meticulous about their installations and have great respect for our customers property. Since we have been doing this for over 25 years we can only guarantee that they are receiving the highest level of experience in the area. 'Dealers' and 'Warranty Installers' can be two different worlds. Many are there to just sell product, which is fine, and have little experience with installations. Some are not even licensed or certified for their work as many have discovered. Thus when folks like yourself place your trust in our company you can rest assured that absolutely everything is in compliance and warrantied due to our level of certifications with Generac and the State. We will also be there for you down the road for years to come. Please feel free to contact us for any future needs. Best regards, Craig Shepp Owner"
"Thank you for your kind words and comments. Craig Shepp Owner"
This family-owned and -operated company is highly recommended.
Licensing
State Contractor License Requirements
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