TRUE VALUE HARDWARE

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Hardware & Home Improvement Stores

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1.01 Reviews
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2
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1
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Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
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Monica P.
05/2017
1.0
home improvement stores
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I called on March 28th to ask for my mower to go in for a new belt and oil change. It was picked up on the 31st and not returned until April 17th. Cost was over $300. They put on new blades without authorization and charged me for them. I mowed the yard one time when I got the mower back and belt fell off three times. I called to have it picked back up as clearly the wrong belt was on. Mower wasn't picked up until April 26th. On May 1st I called to check (as no one had followed up) and they said I owed $132 for a new belt. They put in a 1/2in shorter belt. I asked why I would pay when they out the wrong one on to begin with. The man told me I was rude and hung up on me. My husband called and paid the $132. Mower still hasn't been brought back. Total scam/rip off. True Value only values scamming you out of money and does not stand by their work.
Description of Work: I needed a belt put on my riding mower and an oil change.
Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$438.72

    Contact information

    4405 STATE ROUTE 66, Minster, OH 45865

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.

    Service Categories

    Hardware & Home Improvement Stores

    FAQ

    TRUE VALUE HARDWARE is currently rated 1 overall out of 5.
    No, TRUE VALUE HARDWARE does not offer free project estimates.
    No, TRUE VALUE HARDWARE does not offer eco-friendly accreditations.
    No, TRUE VALUE HARDWARE does not offer a senior discount.
    No, TRUE VALUE HARDWARE does not offer emergency services.
    No, TRUE VALUE HARDWARE does not offer warranties.

    Contact information

    4405 STATE ROUTE 66, Minster, OH 45865