Eco-Seal Home Solutions, LLC.

We had chalking around the base of our basement walls. We met the Eco-Seal representatives at a home show and set up an appointment for someone to come to our home to give an estimate for repairs. At the appointment we were told that we needed excavation around the house, waterproofing coating and membrane on the outside of the foundation, then a backfill of rock. We agreed to the process. What was not explained is that the drain tile that was going in the bottom of the trench would be emptying into our sump pump. As a matter of fact, during the process I was under the impression that it would empty into the downspout pipe that drains to the street. When the work was done, we started to notice that the sump pump was running every 10 minutes during rain. Before the work, it ran just a couple of times a year. I chalked it up to the system working to keep the moisture away. This past Sunday, we had a storm. The power went out for about an hour. The sump pump was not working. We bailed water for almost an hour to prevent our basement from flooding. On Monday, we called Eco-Systems and were told that it stated in our paperwork that the drain would empty into the pump. Sure enough in tiny, handwritten print, we found this statement. Now we have gone from having a little chalk on the floor to having the very real possibility of the entire basement flooding in case of a power outage. Tuesday night, after spending the day researching how to resolve this issue, the power went out again. MY HUSBAND AND I SPENT 5 HOURS, 48 MINUTES BAILING WATER AND RUNNING IT UP THE STAIRS IN BUCKETS. The water was coming in so fast, we couldn't stop the process or the sump would overflow. We ended up having a plumber in to install a battery backup sump. This will only work for a few hours during a power outage. We will eventually have to have a generator installed at a cost in the thousands so we can leave for vacations and such without having to be worried the entire time that the power will fail and our basement will flood. Eco-Seal did send out a representative today. He apologized for not having told us about this possibility. I repeatedly asked that he do so for future homeowners. This should be an informed decision on their part. I went so far as to suggest that there be a caution included in the written information given to prospective customers. I hope this company makes some changes based on our experience.

Used Eco Seal to install an egress window in our basement. This was a late add to our basement finishing project and Eco Seal was able to get us on their schedule almost immediately so that we did not delay our general contractor. The entire job took less than a day and the crew was hard working and very professional.

VERY MESSY...Had to go 2 days with out water. They burn out an element on the hot water tank, stripped a value on it. put the water softner back together wrong, left a drain un done. stacked paint cans on my pool table, spilled tea on my pool table cover left glasses lay around . tore the work bench up and never put it back in place . left my new carpet very gross never coverd it completely ....VERY VERY DISSAPOINTED!!!!!!

The owner arrived at our home and gave us a great estimate after which we scheduled the job to include new drain lines installed. The equipment was brought out the night before the work began and the men did a great job. They were all very courteous and professional and kept us informed of the progress. They even did some work above & beyond expected.

Eco Seal Home solutions did a wonderful job, better than we expected! They showed up on time and did the job quickly and efficiently. They are an honest company that does what they say they will do. The crew guys were knowledgeable and friendly . I would definitely recommend this company to anyone needing any basement waterproofing or foundation repairs!

It was excellent. Overall, the job was excellent, the performance, the knowledge ability, the workmanship. They went above and beyond what a normal contractor would and make sure everything was done correct.