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Yeti Restoration
Water Removal Recovery Service, Plumbing for a Remodel or Addition - Install, Faucets, Fixtures and Pipes Repair or Replace,
About us
We are restoration and ice blasting without losing your mind. Restoration: Any time you might phone your building or homeowners insurance, we can be your first call. We respond immediately to emergency water or fire events, help establish cause, and determine if your loss is worth claiming. We walk you through the entire process, and make sure you receive the full value of your claim, if necessary. And we can handle every aspect of the event, from the point of loss, to having the last one of our trades walk out the front door.
Business highlights
Emergency services offered
28 years of experience
Services we offer
Mold Remediation - Fire & Smoke Remediation - Ice Blasting
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.9114 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 94% | ||
| 5% | ||
| 0% | ||
| 1% | ||
| 0% |
Showing 1-25 of 114 reviews
Andrew J.
Oct 2019
They did a fantactic job. Kept the work very clean. Our basement is finished and they were able to provide a solution where we didnt need to refinish any section after the work was complete.
Response from Yeti Restoration
"It was a pleasure to work with you. We are thrilled to hear of your experience. Thank you for taking the time to review our service."
Stephanie H.
Oct 2018
Very well. They were very professional and answered all the questions i had.
Teresa T.
Oct 2018
Called on a Thursday and was able to get in the next day for service. Staff was very friendly and able to work around my schedule. Very professional and their work was great- very neat and clean. Great company and I would highly recommend again.
Kelly C.
Oct 2018
They responded in a very timely and professional manner. They were helpful and respectful on the phone. They did clean work and it went smoothly.
Response from Yeti Restoration
"Hi [Member Name Removed], thank you so much for taking the time to give us a review. we are so happy that we exceeded your expectations."
Anna N.
Oct 2018
We had a great experience with Radon Protection. They were able to come out the next day to set the radon tests and then schedule an install rather quickly. Would highly recommend this company.
Klaus H.
Oct 2018
Exceptionally well. Everyone was very professional and very responsive.
Yu A.
Oct 2018
The radon mitigation system was well set up within 1 hour.
Response from Yeti Restoration
"thank you so much for your feedback. It was a true pleasure doing business with you. Have a terrific day"
Rich B.
Sep 2018
Argue, the technician, was prompt, very courteous and professional. He completed the work quickly and efficiently. I did think the price was a little high but I was definitely glad I had the work done by At Home Radon.
Response from Yeti Restoration
"Thank you for your feedback and confidence in our services. It was a pleasure to work with you!"
ANITA F.
Aug 2018
Very well. The job was complicated by a sealed crawl space, but he worked around that and installed the system. Everything was done on time as promised and for the price quoted. The technician explained the system and the guarantee. Both the technician and the people in the office were great to work with. I definitely would hire again.
Response from Yeti Restoration
"hi [Member Name Removed]. Thank you so much for trusting us to do a great job for you.. It was such a pleasure working with you."
DB C.
Jun 2018
Service was excellent. We had an 3 estimators come out and quote. This was a very painless experience and very professionally conducted. Next, excellent experience with Lisa over the phone to schedule service and payment. Finally, had a two man crew come out to install the system. They said it would take @3.5 hours and they actually finished 5 minutes ahead of time. The crew chief was very professional and very knowledgeable. He explained exactly the process of the installation and told me what to expect. When finished, they left a radon test kit that needed to sample over 48 hrs. When they came out to pick the kit up, we’d gone from a 25.2 reading to a 1.3. We needed to be under 5.0, so mission accomplished. Great experience.
Response from Yeti Restoration
"It was a pleasure to work with you! We are thrilled to hear you had such a great experience with our Team. Congrats on the sale of your home!"
Ruthelen S.
Mar 2018
Excellent service from first call to final testing!
Response from Yeti Restoration
"It was a pleasure to work with you! Thank you for taking the time to review our service. We look forward to working with you again on your next property."
Mike H.
Jan 2018
Due to the level of radon in the home I needed to activate a passive radon system. The estimate was competitive. They were knowledgeable and professional. The installer did a great job - system looks good. He took the time to explain the system. Overall, I'm well pleased and would hire them again.
Response from Yeti Restoration
"We are thrilled to hear you had a great experience with our team. Thank you for your business and for taking the time to review our service."
SUSAN D.
Jan 2018
It took between three and three and a half hours to install the system. The system was installed through my sump pump. My basement is unfinished. It was mainly done by one worker, although for part of the time there were two workers. Most of the cracks in the concrete floor were sealed along with the sump pump and plumbing bathroom rough in, to increase the fan suction. The fan is really quiet. The exterior white piping was placed on the backside of the house on a corner. I think it looks fine and it doesn't really stand out or seem like an eyesore. The worker cleaned up after himself and explained what I needed to watch for afterwards (there's a U shaped monitor). He also called with the post mitigation results and a report was later emailed. I was happy with the process and happy to get my home's radon levels to acceptable levels.
Response from Yeti Restoration
"We are very pleased to see such a big jump in your overall radon reduction. Thank you for taking the time to review your experience with At Home Radon and for your business!"
Sylvia J.
Nov 2017
My first contact was with Tracy in the office who scheduled an appointment for Corey, the installer, to come out and review my home for options for the location of the radon mitigation system. There was a little bit of a lapse in communication over one matter where I emailed the office, but I was able to contact Corey with the concern. During the course of the review of my home, I learned more fully about the dangers of radon in the home, and was also given a couple of options for the location of a mitigation system in my home. They were both described in detail in the written proposal so that I could make a clear choice, and also see what the other option entailed, if for some reason the first location was not effective in mitigation. Tracy and Corey were both extremely patient and helpful with answering my many questions. I was also particularly impressed with Corey's ability to find an effective location, and to adapt the requirements of the mitigation system to the specifics of my home's structure. I also expressed a preference for having my electrician install the required breaker on the box, and Corey kindly worked with the electricians to accommodate my preference in this regard. The initial post-mitigation test had to be redone because, in the course of some other contractual work done in my home during that time, the power for the mitigation system got accidentally turned off. Kim, who does the post-mitigation test results, patiently returned test equipment for a post-mitigation re-test. The pre-mitigation average found in testing by Radon Protection was at 6.7 (higher than the levels at 3.9 prior to my purchasing the home), and the post-mitigation system results were down to 1 in the lower level/basement where testing is done -- a very effective result. I would highly recommend them for anyone wanting to do this mitigation in their home. The company also offers follow-up services across time.
Norman B.
Oct 2017
Excellent work by knowledgeable, friendly crew. Responsive and gracious office staff. Overall, wish all service providers were this good.
Joan M.
Sep 2016
They did exactly as they said they would and left everything spotless. They even picked up the parts of concrete which they drilled out for the exit pipe. The installer was courteous and answered all of my questions.
Response from Yeti Restoration
"In a city filled with so many choices, we thank you for choosing At Home Radon. We greatly value your trust and confidence!"
Maria R.
Jul 2016
Their estimate was much higher than expected, but we were stuck with this provider since our real estate agent had recommended them as part of our home closing negotiations (the sellers provided a check written out to them). The quote they provided indicated the job would require two men 8 hours of work. On the day of the service, just one showed up and was able to complete the work in just under 6 hours. We immediately contacted the firm to indicate we thought they had overestimated the work and had overpriced us on man-hours. They did not concede on this, and claimed the second worker had been sick that day and the one sent had been more efficient than usual. We paid in full, but definitely felt cheated by this business, and we are sorry to say that we would not work with them again.
Response from Yeti Restoration
"Thank you for your feedback. We always appreciate it when we are given the opportunity to reflect on our practices and improve where necessary. Our conversation with you obviously did not satisfy you. Perhaps it was due to a lack of clarity on our part. We'd like to take this opportunity to provide a thoughtful and, hopefully, clear response. For the type of work done the estimate was within the market range for our area. Our estimates include the original building investigation notes. These notes are primarily used to create the estimate and inform our install specialists of conditions at the home. They are also used to inform the office of the time frame to schedule for the install. These time frames are shorthand for many factors that are not self-evident, such as prep time, travel, training for new technicians, etc. In addition to this is the time and travel involved in returning to the property to retrieve the post mitigation test equipment, not to mention other overhead costs. We include our original building notes because we have nothing to hide from our clients, plus it is required by the Ohio Department of Health. While time and labor do have a direct impact on price, these notes do not reflect that. They are internal indicators of what to expect for scheduling purposes. In this case they reflect the fact that we had a new technician in training that we expected to work at that property. The price was not increased to accommodate that, only the time allotted. We do not charge extra on individual jobs to train our people. We just consider that a cost of business and a product of our desire to have high performing employees. Yes, the trainee was out sick that day. The result was the technician was able to work efficiently, rather than spending time training. Not "more than usual", but as efficiently as we expect from all our great employees. Again, the price reflects the market for our area and for the scope of work at this property. As a result of our interaction, we have realized that the notes included with the estimate may cause confusion, so we have taken steps to make sure that we are as clear as possible. In our discussion, I gathered that the work was done in a quality manner and the system has effectively reduced the radon level in your home. Please let us know if this is not the case. We stand by our work with a guarantee that the radon level in your home will remain below the EPA recommended level for the life of the system. We also warranty our work for a year and the fan motor for 5 years."
Regina H.
Jun 2016
Professional work and excellent job. office communication easy & prompt responses to my questions.
Response from Yeti Restoration
"We are pleased to have such a great reduction in your radon level. Thank you for taking the time to review our services. We appreciate your business!"
Kim S.
Apr 2016
unknown
Debbie K.
Feb 2016
They did my mom's home and they also did mine. We had done a test on our own and and it showed it was a little bit high, her's were extremely high. For safety, I had it installed because I have grandchildren and they are always in the home and when they spend the night, they are downstairs. We had it installed and we've been doing a yearly check and everything and we've been very happy with it. They explained everything before they even did the work and what it would entail. Ours had to go through our garage and out to the roof because of the way our house was laid out. They were very thorough and I was happy with them. For all the work they did, I thought their price was reasonable. They went through her basement and mine as well and they sealed all the way around the floor where the floor and the wall meet. If you had any little concrete break lines, they sealed in between those and any place where anything could seep through to help keep it safe and keep the radon out. They did a great job and they cleaned up after themselves. They call ahead of time to let you know when they'd be there, they are on time and they did a follow up. They left a little unit there for 3 days then they came back and tested it to make sure it did what it was supposed to do. They were very convenient, they came home when I got back from work.
Response from Yeti Restoration
"Thank you [Member Name Removed]! It was a pleasure to serve you."
Josh L.
Feb 2016
unknown
Response from Yeti Restoration
"Thanks for the great review. We're happy to help."
TIM B.
Jan 2016
100% Professional, From the initial contact, all the way through quote, installation and follow up.
Not even a minor glitch.
Excellent communication.
I would recommend At Home Radon to everyone.
Thank you for your excellent service.
Not even a minor glitch.
Excellent communication.
I would recommend At Home Radon to everyone.
Thank you for your excellent service.
Response from Yeti Restoration
"Thanks so much for your review. We are thrilled every time we deliver an excellent experience. Please let us know if we can be of service in the future. Also, we love serving the friends and family of our customers, so let us know if there's anyone in your world who needs radon testing or mitigation. Have a great day! The AHR Team"
Julia K.
Jan 2016
unknown
Response from Yeti Restoration
"Hi [Member Name Removed], Thank you so much for your kind review. We are thrilled you had a great experience. Please let us know if we can be of service in the future. Sincerely, The At Home Radon Team"
Suzie M.
Jan 2016
unknown
Paul M.
Dec 2015
unknown
Response from Yeti Restoration
"Thank you for your business and for taking the time to review our services! We appreciate your business!"
Licensing
State Contractor License Requirements
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FAQ
Yeti Restoration is currently rated 4.9 overall out of 5.
Yeti Restoration accepts the following forms of payment: CreditCard
Yes, Yeti Restoration offers free project estimates.
No, Yeti Restoration does not offer eco-friendly accreditations.
No, Yeti Restoration does not offer a senior discount.
Yes, Yeti Restoration offers emergency services.
No, Yeti Restoration does not offer warranties.