(This is a copy of a review I shared w/"Nextdoor" because I was so impressed w/PDQ.) Hi, Neighbors. I typically don’t write reviews but this garage door install experience was exceptional so may be helpful to folks looking to replace their doors. I’ve detailed which model was chosen and the people who worked with me because they specifically were part of this positive experience (can’t vouch for anyone else). I have no personal connection w/the company other than becoming a customer … and now, a fan). After much research, I went w/PDQ’s CHI Doors (#2216 insulated). Met the “no pressure” rep at a home show, & an estimate appointment was set within days. Appointment was also confirmed by an email reminder. Rep Rob Morrison was prompt, professional & proficient, explaining features and benefits of the various options. PDQ accommodated my request not to install doors till my roof was done, which due to weather, COVID-19 & roof vendor issues ended up being delayed over 4 months. The inside rep (Mark) was always pleasant & understanding each time he checked in about the roof progress, never pressuring me about the delay though my doors were no doubt taking up inventory space. Once I was finally ready, the owner/general manager Casey McCreadie patiently clarified some questions I had, allowed me to conveniently pay the balance by credit card over the phone, & arranged the install appointment within a week. Today’s install by Jim Stuntebeck was flawless. He, too, was prompt, personality+, and very skilled, especially at correcting “builder issues” (not perfect framing) to make sure the doors operated smoothly - & was so refreshing to see someone have such a great attitude about doing a job properly, & w/a smile on his face. He was also took time to show me how to maintain them, and was non judgmental at how giddy I became at having smooth, quietly running doors for the first time since home was purchased w/builder grade, uninsulated, noisy doors. And, a completion confirmation was emailed literally moments after service was completed. From beginning to end, there really is nothing I can think of to improve this experience. PDQ truly deserves an A+ rating for my garage door install. I feel confident that future product and service quality will continue to match what was experienced to date.