JACOBS AUTO SVC

Fabulous. My go-to place for 10 years.  They are A's all down the line.  They are just awesome. It's a smaller independent business that they are so conscientious and they are not a make work company.  They'll try to save you money if they can but not by cutting corners. They explain everything well. The owner has...I guess there are 4 or 5 employees, counting him. I don't live that far from them and they'll even shuttle me for appointments. The last repair that they did, granted it was a minor one but non the less because it was minor, they didn't even charge me. I think because I've been a customer for so many years and I've referred some other people. They are just super genuine people.

unknown

Everything went great. They had the job done in less then 3 hours from drop off to pick up. I have been using Jacob's for several years. The owner, Tom, is professional, friendly, and most importantly...honest. I have always felt that they have been upfront and honest in diagnosing any issues. Their prices seem fair, competitive. The reason I keep coming back is that I feel they have never taken advantage of me and always try to minimize the costs. I recommend them when asked and several of my friends and family memebers now use them.

I recommend them and I do use them regularly for several years. They are a small, independent shop but are very reliable, very skilled and reasonable. I have referred several friends and relatives to them. I've had several repairs on different vehicles done there and I do all my routine maintenance there. I think their price is very reasonable, I had compared with other shops, there had been times that I've had questions that they looked over my vehicle and they did not charge me. I just feel that they are very conscientious, very capable, all are AST-certified mechanics, there's the owner and 2 other fellows that work there. Tom Huleford is the owner and I know one time with my car I had a problem that I checked with the dealer and then I was astounded of course on the quote for that and so I called Tom and told him the situation and I said, "Could you check the parts and everything and see what it would be through you," and it was like half the cost of the dealership. I had him do work on my mother's car, my nephew, niece and their son drive 45 minutes to come and use him. They are thorough with diagnostics, they do not make work, I even had them recommend like there is something you may need down the road but you don't need to spend the money on it now. I think he gets enough word of mouth referral and he doesn't need to create business. I'm almost 65 and I've lived in various states and communities and consequently had experienced a lot of different types of repair shops and I've seen plenty that they want to sell you more than you need and the shop never does that. I even had an experience when I was traveling out of town with 2 hours away and my car was making an odd noise and a trouble light came on and that sort of thing, I called them while I was on the road, I was able to give them a description and they were able to confirm from what I was giving them that it was safe to drive at home but come straight there the next morning so they're helpful even at a distance.