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HOME DEPOT

Kitchen and Bath Remodeling, Cabinet Refacing and Refinishing, Hardware & Home Improvement Stores,

Services we offer

APPLIANCES, BATH, BUILDING SUPPLIES, ELECTRICAL, ELECTRONICS, FLOORING, FURNITURE, GARDEN CENTER, HEATING & COOLING, HOLIDAY, HOME DÉCOR, HOME FITNESS & RECREATION, KITCHEN, LIGHTING & FANS, OUTDOOR LIVING, OUTDOOR POWER EQUIPMENT, POWER TOOLS, STORAGE & ORGANIZATION & VALUE CENTER.

Reviews
4.411 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
64%
4
18%
3
9%
2
9%
1
0%

Filter reviews by service

Showing 1-11 of 11 reviews
June D.
Feb 2017
3.0
Kitchen and Bath Remodeling, Cabinet Refacing and Refinishing
One workman was sent to complete entire project. Came on and off for several days at a time. Disappeared before completion of project. Home Depot assigned another person to complete. HD was very responsive and conscientious. Reaction to completed job? Workmanship was mediocre. Samples from which I selected materials not adequate to envision finished product. So I'm not that pleased with the final result. Did not do enough research beforehand (my fault) and now feel that their price was very high. Overall, regret choosing Home Depot for this project.

Debbie G.
Dec 2016
4.0
Hardwood Flooring Service
Yes, I recommend this pro
It took a long time to complete. So they scheduled it for a Saturday to do the floor.  They started opening up boxes, and they go..oh.  These are damaged.  We can't use these.  This went on for two months.  I was livid.  Keep in mind, my other floor was already ripped out. So I told them that I was upgrading and they were going to pay for it, because obviously there was something wrong with what we picked out.  And I told them they were going to install the floor for free.  So they installed the floor for free.  Got an upgrade for free.  Then I wrote a letter and got $1,000 back.  So they did make it right.  But it was still a nightmare.

Susan J.
Jun 2016
1.0
Cabinet Refacing and Refinishing
$20,000
My kitchen cabinets are in good shape and I like the layout of my kitchen, but the doors are dated and I wanted a new look. I read about Home Depot's cabinet refinishing and they came to my house to see my job. The salesman arrived early which was awkward since we were still eating dinner. Unfortunately, he could not answer most of my questions about door choices. I wanted to know the difference between wood choices (is one sturdier, which are likely to fade or warp, why is one more expensive than the other?). He could only tell me that the wood grains look different. I wanted to know if my partial overlay doors and drawers could be converted to full overlay. He couldn't give me a direct answer but would only say that could convert as much as possible. He could not tell me what the final overlay would be, that a technician would know better. I asked if he could send a technician to my house to give me an evaluation. He said he would ask and get back to me. That never happened. I called and emailed Home Depot to get an appointment with a technician and never heard back from anybody. I have one custom cabinet. The salesman said he would not be able to reface it due to the detail on the front. He had no other solution for me. I guess changing all the other cabinets and leaving one in an old style would be fine with him, but not with me! The samples he brought for different finishes were about 3" x 5" and all chained together which made them very difficult to visualize on a cabinet. He also had no glass samples or pricing for inserts in the cabinet doors. Then came the sticker shock. For 30 cabinet doors and drawer fronts the cost was over $17,000, but only if I signed up in two weeks. Otherwise the price went over $20,000. Since nobody got back to me about the overlay question, I missed the "discounted" price. I had an estimate from a local cabinet maker yesterday for refacing my kitchen. He can rebuild my custom cabinet, reface all my doors and drawers, add trim throughout, and add a false panel at the end of my peninsula for about HALF the cost of Home Depot. He answered ALL my questions and left me feeling confident about going with them.

Joan S.
Jan 2016
4.0
Hardware & Home Improvement Stores
Yes, I recommend this pro
$19

My wreath turned brown really fast. I usually am happy with Home Depot and I can usually find somebody to help me when I go in there. Most of the time it is good, but that wreath was not worth $20. It did not last. Their professionalism is always good in there.  


James F.
Nov 2015
5.0
Kitchen and Bath Remodeling, General Remodeling
Yes, I recommend this pro
$14,000
unknown

Shumei R.
Sep 2015
5.0
Hardware & Home Improvement Stores
Yes, I recommend this pro
unknown

Kathleen H.
Feb 2014
5.0
Window Treatment Service
Yes, I recommend this pro
It was a good experience.  The sales staff was knowledgeable and attentive, they were able to cut and provide some of the blinds in-store, and the rest of the blinds were delivered on schedule.  Additionally, the sub-contractor that they sent did a very good job with the installation.  He actually came to the house in order to take measurements so that there wouldn't be any installation issues.

E K.
Sep 2013
5.0
Kitchen and Bath Remodeling, Cabinet Refacing and Refinishing
Yes, I recommend this pro
Theyy were courteous, prompt, and they cleaned up on a daily basis. They were very timely.

JAMES W.
Feb 2009
2.0
Door Service
Yes, I recommend this pro
$700
The frame for the door was done incorrectly making the door not fit properly. They did a horrible job, and we had to have the whole job torn out and redone.

CHERYL Z.
Oct 2006
5.0
Garage Door Service
Yes, I recommend this pro
$99
I purchased the garage door installation with the recent purchase of a garage door opener for our new home. This Home Depot contracts this work out to AE Doors. The Home Depot Sales staff indicated that I would receive a call from AE Doors to set up an installation time within 2 days. We received a call from AE door within 2 business days and they came out the following day to install the opener. Their technician Todd arrived in the designated time window and installed the opener promptly.

Homeowner
Mar 2006
5.0
Kitchen and Bath Remodeling, General Remodeling + 2 more
Yes, I recommend this pro
$2,800
They were the best we ever had they did an wonderful job they were there on time and they cleaned up after them selves all the way through the whole job. Plus if I wanted something done they way I wanted it done they let me do it if I wanted to. GREAT JOB!!!!!!!!!!!!!!!!!!!!!!!!

Homeowner
Mar 2006
5.0
Plumbing
Yes, I recommend this pro
$500
They came in my home and they were very nice and they did a real good job on putting in a new tub, sink and vanity. The men that came out were very polite.

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

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FAQ

HOME DEPOT is currently rated 4.4 overall out of 5.

No, HOME DEPOT does not offer free project estimates.

No, HOME DEPOT does not offer eco-friendly accreditations.

No, HOME DEPOT does not offer a senior discount.

No, HOME DEPOT does not offer emergency services.

No, HOME DEPOT does not offer warranties.

HOME DEPOT offers the following services: APPLIANCES, BATH, BUILDING SUPPLIES, ELECTRICAL, ELECTRONICS, FLOORING, FURNITURE, GARDEN CENTER, HEATING & COOLING, HOLIDAY, HOME DÉCOR, HOME FITNESS & RECREATION, KITCHEN, LIGHTING & FANS, OUTDOOR LIVING, OUTDOOR POWER EQUIPMENT, POWER TOOLS, STORAGE & ORGANIZATION & VALUE CENTER.