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Clark Heating & Cooling Inc
Electrical for Home Addition or Remodel - Install, Electrical for Home Addition, Electrical Wiring or Panel Upgrade,
About us
We are a full service, FOURTH generation HVAC company offering quality, personal service to both residential and light commercial customers. We feature no-hassle simplified repairs, reasonable pricing and unmatched excellence in customer service.
Business highlights
Emergency services offered
57 years of experience
Services we offer
Air Conditioners, Geothermal Systems, Heat Pumps, Humidifiers, Packaged Units and Indoor Air Quality Accessory items such as Thermostats, Rooftop Units, Well repair and replace Gas and Oil Furnaces and Boilers, and UV Lights.
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.9190 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 94% | ||
| 5% | ||
| 0% | ||
| 1% | ||
| 1% |
Showing 1-25 of 190 reviews
Steven W.
Jun 2020
Always good, timely response, courteous, good work. Been our go-to for many years, including HVAC system install.
Response from Clark Heating & Cooling Inc
"Thank you so much for taking the time to review our team! We appreciate your business over the years more than you know. Have a blessed day! Beth Clark Heating & Cooling, Inc"
Leah E.
Nov 2019
They have been fine and very dependable I would highly recommend them and I will use them again.
Response from Clark Heating & Cooling Inc
"Thank you so much, [Member Name Removed]! We love that you took the time to leave us a review!"
David W.
Jul 2019
We received three quotes for the work. One was from our existing company, another company off Angie's list, and Clark. After reviewing the quotes (all were roughly comparable) and because of a personnel recommendation from a colleague at work, we chose Clark. The installation was completed in two days and ended up great. We are extremely pleased with our new system and installation, including the relocation of our A/C unit. Clark even came out a year later and redid some PVC venting when we replaced our chimney cap. Based on our experience, we have no hesitations in recommending Clark and are glad they will be our HVAC company.
Response from Clark Heating & Cooling Inc
"Mr. [Member Name Removed], We appreciate your review more than you know. It was a pleasure working with you to make your home a Clark Comfy Home. It's rewarding to know that our employees make a strong enough impact on your experience that you would leave an online review for our company. Please let us know if there is anything else we can do for you! Have a wonderful summer- Beth, Larry and team"
Tammy E.
Apr 2019
It went great as always.Clark Heating and Cooling is a great company!!!!
Ronald M.
Dec 2018
Excellent, it was a heat pump, set it to work at a lower temperature to cover the night, as the part shop was closed. Came back the very next morning , installed the new part, readjusted the thermostat, and all work great, have already made then my go to company for my 5 rental properties.
Response from Clark Heating & Cooling Inc
"Thank you so much for taking the time to review our company, we really appreciate it! Merry Christmas and Happy New Year!! All of us at Clark!"
Jerry B.
Oct 2018
We bought a service contract to have our furnace and air conditioning checked out before each season. They change out filters and check for any problems. Always works out well for us.
Response from Clark Heating & Cooling Inc
"Thank you Mr. & Mrs. [Member Name Removed] :) You've been customers for a very long time and it's nice to know we've provided conistently great service over the years, for you. We look forward to many more years! Thanks, Larry and Beth Clark Heating & Cooling, Inc."
Karen D.
Oct 2018
Techs arrived on time; took much less time to install entire system than we thought. Techs were very nice, very professional. After installation, we were offered to purchase a $399 10 year parts and labor warranty. We were told that we'd get two visits per year, spring and fall. And that as long as we let them come and service in spring and fall, any and all problems with our system would be covered by the warranty. Last week, I get a bill in the mail from them for $223 for twice a year maintenance! I thought this must be a mistake, so I called them today. Nope. Not a mistake. Just a big LIE. We paid the $399 for the parts and labor warranty and we were NOT TOLD that you then MUST have two visits per year at $223!! That was NOT explained to us. In fact, it was explained to us that by purchasing the $399 parts and labor warranty, that two visits per year were INCLUDED. Not at all. Prior to finding this out, I would have recommended Clark to anyone needing a new system. Now, I will not. I do not like being lied to, and I do not like their sneaky way of getting an extra $399 out of us. It sounded too good to be true, and turns out it is. DON'T PURCHASE THEIR EXTENDED WARRANTY cause you'll also be on the hook for $223 a year. Otherwise, if you don't have the two visits, the warranty can be voided. TOTAL RIPOFF!!
Response from Clark Heating & Cooling Inc
"Hi [Member Name Removed], As I explained on the phone today, I am very sorry for the miscommunication and have spoken to our team about clarifying that the labor warranty is not a maintenance agreement in the future. Much like an extended warranty on a car does not cover free oil changes, the labor warranty that we offer as an option, does not cover annual maintenance. You and I also discussed that we do not require that the customer maintain the system annually to have our extended labor coverage, but highly recommend annual maintenance for the manufacturer's coverage on part replacements. The $223 was an optional maintenance agreement, at a discount, that would cover your annual visits as well as your humidifier cleaning and humidifier pad change. It is an option and customers can choose to just call in for maintenance as they need it if they don't have a maintenance agreement with us. As a very proud, 3rd generation, family owned and operated company, I can assure you that no one lied to you, or intentionally led you to believe that the labor warranty was also maintenance. We've offered this extended labor warrnaty for several years and have not ran into this issue before. We will make sure to clarify in the future so we don't run into it again. We offer a 100% guarantee and wish to resolve the miscommunication issue and earn a higher review grade from you. Your first year's maintenance was already free and you scheduled your furnace & humidifier maintenance with me while on the phone. You also have a free cooling check to be used this Spring. I can offer you another free year, one spring and one fall visit. If you wish, we can also refund the $399 labor warranty, however I don't recommend that as repairs can be expensive and this coverage has proven to be most beneficial to our customers over the years. I realize you were upset thinking that we did something underhanded or intential, please know that we most certainly did not intend to mislead you. We pride ourselves on our reputation and it makes no sense to intentionally do something in today's world of social media, that will upset a customer. Feel free to respond on here or personally give me a call and we can discuss what you'd like. Thanks, Beth Dischar and Larry Hamm 3rd Generation owners 513-831-3443"
Christopher G.
Apr 2018
The Clark tech was on time, and offered explanations as he performed the inspection and service. There was a delay in scheduling due to "no heat" emergencies for other customers, which is understandable. I think that I'd appreciate routine services being postponed for other customers if my heat was out in the winter. The communication with the Clark office was very good, so no disappointments or inconveniences took place. Since this was our first experience with Clark, and was a good one, I signed up for the 2X annual service to ensure that the air conditioner gets a good look over as well. Next fall, before winter arrives, I expect to schedule the follow up furnace service.
Response from Clark Heating & Cooling Inc
"Mr [Member Name Removed], Thank you for your review. Your technician was Ryan and I'll be sure and let him know that he provided you with such excellent onsite service. We also appreciate your patience when we needed to reschedule you for the "no heat" calls. This has definitely been a strange spring! -Your Clark Heating Team!"
Steven H.
Mar 2018
I had called multiple companies prior to finding Clark. Clark technicians were experienced with my high efficiency furnace, while other companies lacked the expertise and were just trying to replace expensive parts until it started working. The Clark technicians knew right away about my pressure switches, traps to empty etc, and got me up and running and even were able to fix a fluid leak. Additionally I had them put in a new furnace, their price was great and the installation was very professional and it has worked perfectly. If they can't figure out an issue they have a whole team of folks who try to solve it prior to selling you a part, A+
Response from Clark Heating & Cooling Inc
"Thank you so much for the A+ review! I love sharing these with our guys. I will be looking up everyone who was involved with your installation and they will all receive a spin on our prize wheel for earning your trust and confidence. Have a wonderful Spring! Beth Clark-Stiles & Larry Hamm 3rd Generation Owners"
Stephanie S.
Mar 2018
Very responsive; quick, professional service
Response from Clark Heating & Cooling Inc
"Thank you Stepphanie! I'll look up your service technician and dispatcher and share this "A" rating with them! Talk to you soon for your seasonal maintenance! Beth Clark-Stiles & Larry Hamm 3rd Generation Co-Owners Clark Heating & Cooling, Inc."
Ann J.
Jan 2018
Arrived on time, knowledgeable and friendly. Work completed and gave us information on updating our thermostat
Response from Clark Heating & Cooling Inc
"[Member Name Removed], Thank you for your many years of being a loyal customer! We so appreciate you taking the time to leave us a review. I'll let your technician know you left a review. Any positive feedback from customers, earns our team spins on our prize wheel as a thank you from us for treating our customers so great. Thank you, Beth Clark-Stiles 3rd Gen Co- Owner"
Wayne W.
Jan 2018
This is the only company that has ever serviced my oil furnace that didn't have to come back within a month or two because they changed the setting causing the furnace to stop working. Clark Heating is the only company I will ever use.
Response from Clark Heating & Cooling Inc
"Wow, thanks Mr. [Member Name Removed]! This review is amazing. I'll let the guys know what a great job they are doing. I'll also let Dad know that he passed on his work ethic to us and the customers are still just as happy as they were before he retired back in 2011! I am always so proud of our company and employees when I read reviews like yours. It is our pleasure to work for you and we look forward to many more years. Happy New Year! Beth Clark-Stiles Owner"
Barry C.
Jan 2018
Went well, however, most recent tecnician was not as thorough as all past technicians
Response from Clark Heating & Cooling Inc
"Mr. [Member Name Removed], Thanks for taking the time to review our company and our technician. I apologize you didn't feel you received the same great service and will make sure that we review our processes and go over your call with the technician that was there. Our goal is 100% satisfaction, so please know that I will be putting a coupon on your account towards your next visit or repair. Thanks, Beth Clark- Stiles Owner"
Jeff C.
Nov 2017
Came when they said, did the maintenance and mentioned some changes I could make.
Response from Clark Heating & Cooling Inc
"Thanks for the "A" Mr. [Member Name Removed]. We appreciate the feedback on our fantastic employees. Glad to know they are doing such a great job, straitforward, no pressure and making recommendations where needed. Have a Merry Christmas and a Happy New Year!"
Lee O.
Nov 2017
Clark technician arrived on time, went straight to work and completed the service quickly and to our satisfaction.
Jack C.
Nov 2017
Very Good & on time
John W.
Nov 2017
weekend call. no heat. Got 20+ year old furnace back running. Replaced with same group 3 days later.
Response from Clark Heating & Cooling Inc
"Mr. & Mrs. [Member Name Removed], Thank you for the review and for being a part of our amazing, loyal customer base. Here's to a warm, comfy Thanksgiving! Beth Clark-Stiles Clark Heating & Cooling, Inc."
Ellen M.
Nov 2017
We interviewed and received bids from quite a few other vendors but we were happy with our choice in Clark.
Response from Clark Heating & Cooling Inc
"Mrs. [Member Name Removed], We thank you for the feedback. We are confident that we are the better choice out there, but it's so nice to get a review that lets us know that we are on track for our customer service goals. Have a safe and Happy Thanksgiving! Beth Clark-Stiles Clark Heating & Cooling, Inc."
Sarah M.
Nov 2017
I recommend them highly to all of my clients. I am a realtor.
Response from Clark Heating & Cooling Inc
"[Member Name Removed], Thanks for the review and for always thinking of us first, when referring your valued customers. Have a Happy Thanksgiving! Beth Stiles Clark Heating & Cooling, Inc."
Kathleen E.
Nov 2017
Great, it always does. We've been using Clark Heating and A/C going on twenty years for our HVAC installation and service
Response from Clark Heating & Cooling Inc
"[Member Name Removed], Thanks for the review. It's very much appreciated. Happy Thanksgiving! Beth Stiles Clark Heating & Cooling, Inc."
Judy G.
Nov 2017
I was told I might need a new furnace in the next year or so. My furnace is only 10 yr. I thought furnaces lasted longer.
Response from Clark Heating & Cooling Inc
"Hi [Member Name Removed], Thank you for reviewing our company. We try to always alert customers when their unit is showing age and they might need to start getting the replacement cost in their budget in the next few years. It's a much more honest way of doing business instead of "surprising" customers unexpectedly when wear and tear turns into an inoperable situation. We are here to help! Have a Happy Thanksgiving! Beth Stiles Clark Heating & Cooling, Inc."
Robert K.
Nov 2017
Very well after having to get another part.
Response from Clark Heating & Cooling Inc
"Mr. [Member Name Removed], Glad we were able to help! Have a Happy Thanksgiving! Beth Stiles Clark Heating & Cooling, Inc."
Chris R.
Oct 2017
Was on time, pleasant and efficient. Always have good experience with Clark Heating and Air Conditioning. They are my go-to company for heating - cooling.
Response from Clark Heating & Cooling Inc
"[Member Name Removed], Thank you for such high marks on our review! We are very pleased to have such a great reputation in the area and that our customers know they can depend on us. Thanks Again, Larry Hamm Clark Heating & Cooling, Inc."
Sue S.
Sep 2017
We've used them for years and they are excellent. They've always been very reliable.
Response from Clark Heating & Cooling Inc
"[Member Name Removed], Thanks for the "A"!! I will be sure and pass it on to our team and especially the technician that was at your residence. We hope you had a wonderful Labor Day Weekend and we'll be contacting you soon to schedule your fall maintenance. Thanks again! Beth Stiles Clark Heating & Cooling, Inc."
VH J.
Aug 2017
Fine. Serviceman explained stuff to me, wore blue booties to keep the carpets clean, put stuff back in place that he had to move to do the servicing.
Response from Clark Heating & Cooling Inc
"Thank you for taking the time to review out team. It really does help our company's reputation when clients like yourself take time out of their day to give us a review. We hope you'll recommend us to your family and friends! Have a blessed day Beth Clark-Stiles 3rd Generation Co-Owner Clark Heating & Cooling, Inc. 513.831.3443"
Licensing
State Contractor License Requirements
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FAQ
Clark Heating & Cooling Inc is currently rated 4.9 overall out of 5.
Clark Heating & Cooling Inc accepts the following forms of payment: CreditCard
Yes, Clark Heating & Cooling Inc offers free project estimates.
No, Clark Heating & Cooling Inc does not offer eco-friendly accreditations.
No, Clark Heating & Cooling Inc does not offer a senior discount.
Yes, Clark Heating & Cooling Inc offers emergency services.
No, Clark Heating & Cooling Inc does not offer warranties.