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AIT American Insulation Technologies

Basement Remodeling, Spray Foam Insulation Installation, Home Energy Audit,

About us

10 courteous full time employees. Over 39 years combined experience. Accredited BBB business. BPI certified supervisor is always at the job site. Licensed Contractor with City Of Cincinnati, Bonded & Insured. We install Blown In insulation in walls, attics, garages, new construction & retrofit. We also sell and install the Acoustical Wall System for basements and media rooms manufactured by Champion.

Business highlights

Emergency services offered
17 years of experience

Services we offer

Insulation.

Amenities

Emergency Services

Yes

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.6103 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
84%
4
5%
3
5%
2
2%
1
4%
Showing 1-25 of 103 reviews
Gary H.
Mar 2020
1.0
They didn't call back.
Response from AIT American Insulation Technologies

"We apologize that you had an bad experience with our company, we definitely aim to please all of our clients. I see that you stated that you did not receive a call back and we truly apologize. Due to covid-19 our business did temporarily close their doors between March and July. If there is any way we can make things right please feel free to reach out to our office. Sincerely, The management team"


KAYANN R.
Jan 2018
5.0
Yes, I recommend this pro
$2,700
Sales rep gave us a solid estimate, complete with energy efficiency tips. Selected AIT based on knowledge, price and product (cellulose). Revisions to original estimate were done by email before job started. Installation went smoothly -- it was an all-day process, as our house had only the original 1972 insulation and required work at top & bottom. Attic & garage received blown in cellulose; foam was sprayed above the basement foundation, between joists - even in the crawl space and a small bumpout area. The bumpout also required removal of improperly installed fiberglass batts. The team was friendly and worked around all the "stuff" stored in the basement, moving and replacing storage racks, boxes, washer & dryer, etc. Not to mention working around the emergency furnace repair we also had going on that day! They cleaned up about 95% of the remnants; I did do a quick vacuum under the attic entry, and some cleanup of foam drips here & there in the basement. The project has made a huge improvement in the comfort of our house this winter!
Response from AIT American Insulation Technologies

"Thank you for the awesome review, we work extremely hard to satisfy the needs of our customers. We would like to let you know that we have a great referral program, for every person you refer that signs a contract with our company we send you a gift card. Thank you again, The Management Team"


Angela C.
Oct 2017
5.0
Yes, I recommend this pro
AIT was great- their staff is knowledgeable, responsive, and even gave tips for other ways to save on energy costs (such as sealing the gaps in the ducts). The entire process was pretty seamless.
Response from AIT American Insulation Technologies

"Thank you for the awesome review, we work extremely hard to satisfy the needs of our customers. We would like to let you know that we have a great referral program, for every person you refer that signs a contract with our company we send you a gift card. Thank you again, The Management Team"


Stephenie R.
May 2017
1.0
$1,200
I contacted this company per Home Advisor reviews. A sales person came out named Chris. He oversold what they could accomplish, he did not understand the results per the style of my house,. After the installation - i immediately called as there was no improvement. He told me to put a towel under the door to block out the noise, and realized they used a different product then what they had used in the past for the sound batting between my basement and master bedroom. They sent out some guys to add additional sound batting. It did not improve the noise issue. I called Chris back and his number was disconnected. I called the company and spoke with Cassandra who promised they would send out someone. After 6 weeks of calling her and not getting anyone out to my house. I requested a credit from my credit card company - which the company contested. I then found out that the reviews i read were under a different owner who sold to a minority contractor so they could do commercial work. So i feel i was mislead by the reviews. After the requested charge back i received a phone call from the previous owner requesting to come out. By this time I was over the entire thing and just wanted my money back. Never heard back from Mark (previous owner). Called him and he said i needed to contact new owner. I called and they wanted to send someone out - i am not interested in this as they are who did the poor job to begin with and they did not respond to getting it resolved for over 6 weeks. He told me write whatever review I wanted - he didn't care. So here i am. requesting my money back again with my credit card company, writing reviews and contacting the Attorney general for the state of Ohio. I am tired of getting poor customer service and paying a lot of money for something that does not work correctly.
Response from AIT American Insulation Technologies

"September 26, 2017 On Feb. 2, 2017 our installers dense packed sound deadening cellulose in Ms. R's empty bedroom walls. We plugged and patched the holes. We also installed sound attenuation Rockwool batt insulation in her basement ceiling, below her bedroom and bath areas, held tight with support hangers. When our salesman was performing the original evaluation, it was explained to Ms. R that we can only insulate the space between the floor joists. The floor joists themselves are a conduit between the flooring and the basement, and will not stop vibrations or noises, from walking, sub woofers, and other activity. We addressed Ms. R's complaints in a timely manner. We added material to both the walls and ceilings at no extra charge. Ms. R remains un satisfied. We fulfilled our contract. Ms. R is using this forum to try to damage our company because she lost her disputes with both her bank and credit card company. We are sorry that she will not accept this outcome and move on. Sincerely, The Management American Insulation Technologies"


Lisa S.
Dec 2016
5.0
Yes, I recommend this pro
$2,500
Salesperson was excellent. Very knowledgeable and was not pushy. He also gave me suggestions for things I could do myself to improve the energy efficiency of my HVAC system. The crew arrived on time and were very efficient. They completed the work in 1 day and kept informed of what they were doing throughout the process. They cleaned up before leaving. Overall, it was a good experience and I would be happy to refer this company to my friends.
Response from AIT American Insulation Technologies

"Thank you for the awesome review, we work extremely hard to satisfy the needs of our customers. We would like to let you know that we have a great referral program, for every person you refer that signs a contract with our company we send you a gift card. Thank you again, The Management Team"


Kevin K.
May 2016
5.0
Yes, I recommend this pro
$150
unknown
Response from AIT American Insulation Technologies

"Thank you for the awesome review, we work extremely hard to satisfy the needs of our customers. We would like to let you know that we have a great referral program, for every person you refer that signs a contract with our company we send you a gift card. Thank you again, The Management Team"


Thomas R.
May 2016
5.0
Yes, I recommend this pro
unknown
Response from AIT American Insulation Technologies

"Thank you for the awesome review, we work extremely hard to satisfy the needs of our customers. We would like to let you know that we have a great referral program, for every person you refer that signs a contract with our company we send you a gift card. Thank you again, The Management Team"


Phyllis D.
May 2016
5.0
unknown
Response from AIT American Insulation Technologies

"Thank you for the awesome review, we work extremely hard to satisfy the needs of our customers. We would like to let you know that we have a great referral program, for every person you refer that signs a contract with our company we send you a gift card. Thank you again, The Management Team"


Steve K.
Feb 2016
5.0
Yes, I recommend this pro
$1,500
Inspection and estimate within a week of contacting. Estimate was very reasonable. Service performed the following week. Company showed up on time. Thorough cleanup afterwards. I can highly recommend. 
Response from AIT American Insulation Technologies

"Thank you for allowing us to be of service. I know you'll benefit from our work as long as you own your home"


Amy K.
Feb 2016
5.0
Yes, I recommend this pro
unknown
Response from AIT American Insulation Technologies

"Thank you"


CHARLOTTE M J.
Feb 2016
5.0
Yes, I recommend this pro
$800
unknown
Response from AIT American Insulation Technologies

"Thank you for the awesome review, we work extremely hard to satisfy the needs of our customers. We would like to let you know that we have a great referral program, for every person you refer that signs a contract with our company we send you a gift card. Thank you again, The Management Team"


Vicki J.
Jan 2016
5.0
Yes, I recommend this pro
$600
When we purchased our home (1950's ranch) it had only minimal insulation in the attic and none in exterior walls. We called AIT and received a consultation and quote. They put insulation in exterior walls in bedrooms, but we were getting ready to begin a remodel so held off on the living/kitchen areas until remodel was complete. They were efficient and professional and completed the work exactly as contracted. I can feel a major difference in the half of the house that is insulated. Our remodel is almost complete, so we called AIT again to quote the living/kitchen areas and attic. I will submit another review when complete, but expect a quality job as before.
Response from AIT American Insulation Technologies

"Thank you for allowing us to be of service"


Venkat M.
Dec 2015
5.0
Yes, I recommend this pro
$49
.

Gregory L.
Nov 2015
5.0
Yes, I recommend this pro
$5,000
unknown
Response from AIT American Insulation Technologies

"Thank you. It was a pleasure helping you with your insulation needs. I believe you will be just as pleased when you receive your energy bills this winter."


Marty K.
Nov 2015
5.0
Yes, I recommend this pro
unknown

Deano C.
Oct 2015
5.0
Yes, I recommend this pro
$500
We built a large detached garage recently and needed it insulated. This was complicated as the garage included a Gambrell type roof with closets and and bookcases built into the roof.  As the electrical work came in way over budget,  I had to reject two insulation quotes, one from AIT and another, and do most of the work myself.  Mark called to check on me and I explained that I was having trouble with a rear stairwell and the kneewalls upstairs.  He offered to complete my work for $500 which was a deal.  The young man who performed the work was industrious and did a good job. My only criticism was that both Mark and the young man who did the work asked me what I "wanted" a few times instead of telling me what was advisable professionally.  But as a whole, good job.

David H.
Jul 2015
5.0
Yes, I recommend this pro
$1,500
unknown

John C.
Jul 2015
5.0
Yes, I recommend this pro
$4,300
unknown

Cynthia C.
Jun 2015
5.0
Yes, I recommend this pro
unknown

Rebecca M.
Jun 2015
5.0
Yes, I recommend this pro
$2,300
I think from my first contact to the finished project - the timeline was MAYBE a week.  The company's owner personally came out for an inspection and estimate on the project, which really made me feel like we were important as customers.   The access panels they had to cut looked great - especially considering that our walls are 95-year old plaster.   And in the hottest, muggiest Ohio weather?  Our attic space is now very comfortable, an incredible difference.   My only regret on this project is that we didn't do this sooner.

Robin W.
Jun 2015
5.0
Yes, I recommend this pro
$1,800
unknown

FRED C.
Jun 2015
2.0
$600

SUMMARY:  Dissatisfied.  Based on the low-quality of workmanship, I?m not convinced this company knows a lot about proper home insulation techniques.  The owner is friendly enough, but seems like a do-it-yourselfer that decided to get into the insulation business.  I would not recommend this company. 


The area to insulate was a 4?x30? floor extension beyond the foundation (a bump-out).  When the home was built, the builder did a poor job of insulating, resulting in cold floors in the winter, warm in the summer.  ATI was to correct the problem.  After coming out to estimated the job, they produced a proposal, which I accepted. 


To insulate this area requires taking off the underside of the bump-out to expose the floor joists overhanging the foundation.  For each joist area:  remove the old insulation, place rigid insulation at the back (to box it off from the basement), seal the top and back with foam insulation, place fiberglass insulation between each joist, and finally put it back together. 


Where to begin?

1) The joist areas were not properly sealed. This is the most serious problem because cold air can easily penetrate between the joists, which makes the fiberglass insulation useless.

2) The seams between the base plate and the foundation weren?t sealed.  When I pointed this out, the installer said, ?I?ll spray it if you want me to.? Two different types of building material come together (wood against concrete) and this is major source of air leaks.  I should not have to point this out. 

3) The installer said it?s better to ?pack the insulation in tight so it works better?.  This is incorrect.  Insulation should NOT be packed densely. 

4) Sprayed foam around a floor vent, broke the vent due to foam expansion, so that foam was sprayed into the living room onto newly finished hardwood floors.  Not good. 


After discussing these issues with the owner, they sent someone out to see the work (BJ).  BJ agreed the job was not done correctly and said that someone from AIT would call me to schedule re-work.  No one called.  A week and half later, I called them and got rework scheduled. 


The date for rework was scheduled, but no one showed up.  I called and they said the person would be out the next morning.  Again, no one showed up.  I called the owner, they scheduled yet another date, and this time someone showed up.

The rework was done by BJ, who did a fine job of correcting the problem areas.  I wish he (BJ) had done the original work. 



James G T.
Jun 2015
5.0
Yes, I recommend this pro
$2,700
unknown

Pamela P.
May 2015
5.0
Yes, I recommend this pro
$1,500
unknown
Response from AIT American Insulation Technologies

"Thank you, we enjoyed working with you."


John H.
Apr 2015
5.0
Yes, I recommend this pro
$2,000
Well
Showing 1-25 of 103

Licensing

State Contractor License Requirements

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*Contact business to see additional licenses.

FAQ

AIT American Insulation Technologies is currently rated 4.6 overall out of 5.
AIT American Insulation Technologies accepts the following forms of payment: CreditCard
Yes, AIT American Insulation Technologies offers free project estimates.
No, AIT American Insulation Technologies does not offer eco-friendly accreditations.
No, AIT American Insulation Technologies does not offer a senior discount.
Yes, AIT American Insulation Technologies offers emergency services.
No, AIT American Insulation Technologies does not offer warranties.

Contact Information

6071 Branch Hill Guinea Pike, Bldg A, Milford, OH 45150

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