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1-Tom-Plumber

Sewer Main - Clear, Plumbing for a Remodel or Addition - Install, Septic System - Install or Replace,

About us

1-Tom-Plumber is a locally owned and operated Residential and Commercial Plumbing Company. We pride ourselves on our emergency response service and honest evaluations. 1-Tom-Plumber is here for any plumbing service or repair you need. Broken pipes, sump pumps, clogged drains, water heaters, sewer lines, refrigerator leaks, dripping facets, clogged toilets, and jetting are just a few of the plumbing issues we solve. Please call the plumber whose name is his number at 1-Tom-Plumber. You can also email us at [email protected].

Business highlights

Emergency services offered

Services we offer

At 1-Tom-Plumber, and equipment to fix virtually any problem you may have in your drains., our plumbers have the necessary experience to provide you with a quick and effective fix to virtually any urgent plumbing issue. We are available at any time and you can rest assured that we will alleviate your worries quickly. When we show up, technology, we take the time to diagnose and explain the various options needed in order to correct the problem. We have the knowledge

Amenities

Emergency Services

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.641 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
78%
4
12%
3
2%
2
2%
1
5%
Showing 1-25 of 41 reviews
Collin K.
May 2024
1.0
$175
Worst experience I have ever had. These people didn't take responsibility for flooding my basement after being hired to fix a simple faucet leak.
Response from 1-Tom-Plumber

"Hello [Member Name Removed], I apologize for the delayed reply. We do not currently run any advertising with Angi. Could you please give us a call at (513) 286-2060? We do not have any customers in our records with your name or address I believe that you are mistaking us with a different company. However, if we did work at your property, we will do everything we can to make it right."


Peter C.
Jan 2024
5.0
Yes, I recommend this pro
They were awesome. He came in and quickly solved a moderately severe problem in my plumbing/Septic System. Bravo! Dr. C

Tyler B.
Mar 2023
5.0
Conner came out quickly after placing my call. He communicated well and gave tons of advice and options for my issue. He was fast and professional. I really appreciate his help and knowledge. I will definitely be using 1-Tom-Plumbing again. They were cheaper and quicker than the other places I called. Also I appreciate the guy who took the call. He was polite and informative. Thanks Conner and 1-Tom!

George M.
Jan 2023
5.0
Yes, I recommend this pro
1-Tom Plumbing was excellent. The two gentlemen who came out were tip-top in promptness, professionalism, and courtesy. I couldn't have asked for better plumbing service. These two men examined my sump pump and flooded cistern, evaluated the problem, and gave me an estimate on repair quickly and with no pressure. I was very grateful for that and would highly recommend 1-Tom Plumbing to all in need of a plumber.

Shirley F.
Oct 2022
5.0
Yes, I recommend this pro
$2,086
Ben and Andrew did an excellent job. Professional, courteous and came in got job done and cleaned up everything. I would highly recommend 1-Tom-Plumber.

Kourtney M.
Aug 2022
5.0
Yes, I recommend this pro
PLUMBERS with HONESTY & INTEGRITY: After getting put through the ringer with one of their competitors, I was referred to 1-Tom-Plumber by a friend who stated that everyone I worked with there has been transparent, given me the best price and done the best work. Ryan, came out quickly to help us in an emergency, clearly articulated the problem and said this is what needs to be done. Ryan stated that what we had previously been quoted was actually on city property and therefore we shouldn't be paying for it and in fact our sewer line was just fine. He didn't try to upsell us naive first-time homeowners, he treated us like family. I would use Ryan and 1-Tom-Plumber for ANY of my plumbing needs moving forward as I know I will get an honest, fair price and the work will be done right. I will recommend them to ALL MY FRIENDS.

Michael G.
Jun 2022
5.0
Yes, I recommend this pro
$2,667
I had a water main leak in my basement from shoddy work done by a previous home owner. I called over 15 plumbing companies and only 3 got back to me. 1-Tom-Plumber was the only one that could fix my water main issue within 3 days of it happening. They sent someone out within 4 hours of me calling them. Austin was the first technician that came out to survey the problem. He was very professional, knowledgable and explained my options perfectly. Cody and Brendan were to the 2 plumbing technicians that showed up to complete the water main fix. They were extremely professional, polite and knowledgable about the problem and walked me through everything that they needed to do to identify and fix the problem. They kept me up to date through the entire process of fixing my water main. Everyone I interacted with from the call center through to completion of the work was extremely polite, professional and experienced. I will absolutely use them again for all my plumbing needs as well as recommend them to anyone and everyone I know. They also came in as the most affordable from the other quotes that I received.

Bridget A.
Dec 2021
5.0
Yes, I recommend this pro
$575
the company dispatched a plumber within an hour, even though it was 10 pm. Cody was professional and polite. He explained the work that had to be done, did it efficiently and saved us from a disaster in the basement. I will hire this company again.

Frank H.
Feb 2021
5.0
Yes, I recommend this pro
$224
It's fixed great job

Ken P.
Jan 2021
5.0
Yes, I recommend this pro
Showed up on time, found plugged spot

Kristy W.
Jan 2021
5.0
Yes, I recommend this pro
$80
Great they did a great job!

Nate H.
Nov 2020
4.0
Yes, I recommend this pro
$312
Shower knob repaired and sink drain augered.

Kathleen E.
Nov 2020
5.0
Yes, I recommend this pro
$130
Excellent. Even on emergencies, an holidays, these guys have been great. They are my go to lumbers now.

Deborah F.
Sep 2020
5.0
Yes, I recommend this pro
$79
Everything went well. The technician was early which was a plus. He was polite and knowledgeable. I would hire this company again.

BRIAN Q.
Aug 2020
4.0
Yes, I recommend this pro
$4,000
Although I did not use 1-800-TOM-PLUMBER because I elected to go with a different provider I appreciate the information the plumber provided during the quote process. I would be open to using their services in the future.

Christopher N.
Jul 2020
5.0
Yes, I recommend this pro
great plumber came early took care of us in a timely manner . thank you 1 tom plumber

Scott S.
Jul 2020
5.0
Yes, I recommend this pro
Excellent customer service. Very professional. Definitely would hire again for plumbing work.
Response from 1-Tom-Plumber

"Thank you for the kind words!"


Jeremy C.
Jul 2020
5.0
Yes, I recommend this pro
$350
It was excellent they arrived on time and looked professional. The job got completed very quickly and was cheaper than they initially quoted. I would highly recommend everyone using them!
Response from 1-Tom-Plumber

"Thank you for your business and for the great review!"


Ryan K.
Jul 2020
5.0
Yes, I recommend this pro
They moved their schedule around to fit me in and were very prompt and polite. I felt like I was very well taken care of and they were very knowledgeable. WILL USE AGAIN! I highly recommend One-Tom-Plumber for any plumbing needs.
Response from 1-Tom-Plumber

"Thank you for the review! We look forward to assisting you in the future!"


KERRY S.
Jun 2020
3.0
$1,000
called on monday . came out to look at tuesday at 4:00 agreed that pump was bad said he would have to check on pump on wednesday at work.i had to call thursday to them because i hadn't heard from them . called back in about an hour i said can they do it tomorroe [friday] said they were booked solid said they could do it after hours for 50 to60 percent more .told them to do job on monday. i was witout running water from 7/12 to 7/22

Jody W.
Jun 2020
5.0
Yes, I recommend this pro
$120
It was great! Joe was very professional and explained things well. He also gave us advice so that we could prevent clogged sinks in the future. He tried something that was less expensive before a more expensive option and it turned out the less expensive option worked very well. I highly recommend 1 Tom Plumber.
Response from 1-Tom-Plumber

"Thank you for taking the time to share your experience!"


Joe M.
Jun 2020
5.0
Yes, I recommend this pro
It went very well
Response from 1-Tom-Plumber

"Thank you for the great review!"


Peg B.
Jun 2020
5.0
Yes, I recommend this pro
Excellent! Very informative about drains and possible actions to take. Not- pressured but given enough information to make an informed decision.
Response from 1-Tom-Plumber

"Thank you! We are happy to help."


David O.
Jun 2020
5.0
Yes, I recommend this pro
$2,100
It was awesome! There is no one else I would call to doing plumbing in my house at this point! Austin is the best!
Response from 1-Tom-Plumber

"[Member Name Removed], thank you for the review!"


Frank C.
Jun 2020
1.0
$175
same problem returned, no guarantee
Response from 1-Tom-Plumber

"We only provide a guarantee if we perform any work. When we came out, the clog had already resolved itself. Sometimes this happens with drain clogs. Our plumber did not run a machine to clear the drain, no work was completed or charged for. This was an after hours emergency call for a clog in the basement. We did not charge for any service other than the emergency dispatch fee. We guarantee all of our drain work as long as there is not a greater issue. We have spoken to you multiple times on the phone and from our perspective, it does not make sense to guarantee work that was not completed or charged for."

Showing 1-25 of 41

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

1-Tom-Plumber is currently rated 4.6 overall out of 5.
1-Tom-Plumber accepts the following forms of payment: CreditCard
No, 1-Tom-Plumber does not offer free project estimates.
No, 1-Tom-Plumber does not offer eco-friendly accreditations.
No, 1-Tom-Plumber does not offer a senior discount.
Yes, 1-Tom-Plumber offers emergency services.
No, 1-Tom-Plumber does not offer warranties.