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WEST CHESTER LAWN & GARDEN

About us

John W. Magie Enterprises Inc. started in business in 1982 as a Lawn Care Company. In 1985 we purchased another Lawn Care Company out of Harrison, Ohio that had been in business for 32 years. This was a necessary purchase to grow our business and expand our demographics as the area continued to grow and review our options for future possibilities. It was decided to become a Lawn & Garden Dealership in 1988. We partnered with John Deere, Toro, and other engine manufactures. By 1990, (80%) of our business was retail, parts, and service of lawn and garden equipment. We had continued growth over the next 10 years. In 2000 we had a major road split our property in half. The new highway (Butler Regional Highway or Rt. 129) allowed us additional traffic and retail opportunities. In the Spring of 2003 we started building a new state of the art facility for our industry which was approximately 100 yards from our original farm type setting. On October 10, 2003 we opened our new facility. Our new facility was built around increasing our efficiency to service our customers better. We continue to expand our service opportunity by providing at Home Service for our customers and selling Preferred Customer Maintenance Plans. We have partnered with other retail outlets to be a Service Partner to continue our growth and expertise by being a parts and service solution for our customers.

Business highlights

41 years of experience

Services we offer

BLOWERS, CHAIN SAWS., MOWERS, OUTDOOR POWER EQUIPMENT REPAIR, SALES, SERVICE, TRIMMERS

Accepted Payment Methods

  • CreditCard
Reviews
4.232 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
56%
4
22%
3
6%
2
13%
1
3%
Showing 1-25 of 32 reviews
Joe R.
May 2015
5.0
Yes, I recommend this pro
$2,800
Saleman took plenty of time to explain all the features of the various models they offer. Delivery of the new tractor and pick up of the old were not a problem. We purchased the maintenance contract and they came to change the oil after 4 uses.

Amy K.
Feb 2015
5.0
Yes, I recommend this pro
$2,000
Michael Dick spent 2 hours going over the landscaping of our new house, which had not been cared for for about 7 years.  He took the time to explain everything to me and recommending treatments or whether to even keep certain items.  
He and his staff performed great work and got everything looking so much better.
  
There was a few weeks delay in the scheduling, but they were worth the wait.

Joel P.
Jan 2015
3.0
Yes, I recommend this pro
$100
This group was pricey and did not respond very quickly in their work.  The amount of time that you have to spend to get customer service is far too long.  Their processes are very disconbobulated.



Lynda S.
Jan 2015
5.0
Yes, I recommend this pro
$300
I was afraid that my old Toro Wheel Horse couldn't be fixed but West Chester Lawn & Garden managed to get it running again. I take all of my outdoor equipment to them to keep everything in good shape and they have never let me down.

Amy M.
May 2014
2.0
$160
unknown

Dan R.
Feb 2014
5.0
Yes, I recommend this pro
I have purchased lawnmowers and snowblowers from West Chester Lawn & Garden for many years, and have been fully satisfied with the equipment and with the annual service performed on each machine.

William B.
Nov 2013
1.0
$140
Went there with a lawn tractor that wouldn't run.  Two weeks... $70 up front for diagnostics.  "All ready, come and get it."  Took it home, started right up, one circle of the yard (8 minutes) and stopped running, wouldn't re-start.  Let it sit and cool overnight.  Re-started, ran for another loop around the yard and died to not re-start.  Took it back to them... "You only asked us to get it running..."  "NO, I wanted it to RUN."  Another four days... "Come and get it."  Same problem.... Still only runs for 8-10 minutes, then dies, not to re-start.  And, to add insult to injury, one of the tie-down bolts for the battery is now missing."  I WOULD NEVER GO BACK, NOR WOULD I EVER RECOMMEND!

Edward S.
Sep 2013
5.0
Yes, I recommend this pro
$350
Pick-up and delivery as promised.  They were able to save blades that I thought were unsalvageable.  Identified a couple of areas that I should attend to in the future without pressure of them replacing.  Will use again.

Catherine C.
May 2013
3.0
$100
I brought the mower in for a tune up and to have the blade sharpened.  I had hoped that the mower would start more easily and cut more cleanly than before the service was performed, but that was not the case.  The mower seems to work just the same as it did before being serviced.
The mower was ready earlier than they had estimated, which was nice.  However, when I went in to pick it up, they could not find it.  After searching for quite a while (and involving other employees) they did find it.  
While I was waiting for the mower, I was looking around the store and intended to buy grass seed.  However, I noticed that the "use by " date on the seed had already passed.  I asked someone in the store about it and they said it was not important, but I dd not purchase the seed.

Kathy O.
May 2013
5.0
Yes, I recommend this pro
$120
I don’t use them anymore because they are expensive.  They do a really good job, and they are thorough.  Their price I thought was getting very high but they did well with their service.  I purchase our mowers from them and if I had to I would use them for service but if I have an option I would not use them.

PETER W.
May 2013
2.0
$91
After many years of satisfactory service, the last two years I obtained a tune-up have been a big disappointment. 
I took the mower in for service over the winter so I could benefit from a discount coupon and to have the mower available during the growing season. When I started using the mower this spring, it ran poorer than when I brought it in for servicing. It keeps stalling and appears under-powered. If I were to return it as a complaint, I would lose the use of the mower during the spring growing season. Consequently, I will have to do the servicing myself. 
After two years of a similar experience, I will not return to have my mower serviced there again. After last year's disappointing service, I went back, giving them the benefit of doubt, since I had many prior years of satisfactory service.
From now, either I will do the servicing myself or take it to another service provider. I use providers due to lack of time to do it myself.

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Once I serviced the mower, I discovered that the spark plug gap was set at 0.03 inches, instead of the required 0.02 inches. This would explain the lawn mower's lack of power.

Lisa D.
Feb 2013
4.0
It took them awhile.  Go there only if you can afford it.

DAVID S.
Jun 2012
4.0
Yes, I recommend this pro
The service was adequate. The mower is running fine. They could be a little friendlier.

Jay S.
Jun 2012
4.0
Yes, I recommend this pro
$400
Westchester is a fine company.  Once the machine is picked up it is like it disappeared into a black hole.  It has always come back working well.  I would use them again

Chris S.
Apr 2012
5.0
Yes, I recommend this pro
$70
Worked great for us.

Kathy A.
Apr 2012
5.0
Yes, I recommend this pro
The quality was very good. I would use them again.

John P.
Apr 2012
4.0
Yes, I recommend this pro
$250
Very easy to work with. I called, they picked up within a day or so, and they did the tune-up. That took longer than I wanted--maybe two weeks or so--but I understood they were backed up with other customers.

Kathy A.
Feb 2012
5.0
Yes, I recommend this pro
$250
See Above.

Teresa T.
Jan 2012
5.0
Yes, I recommend this pro
$42
They always do an excellent job and check with me for services. They provide extra services with shrubs and removed a tree for me.

Bill K.
Sep 2011
2.0
unknown

JANE G.
Jun 2010
5.0
Yes, I recommend this pro
$240
great, had to wait a long time on hold for service dept. very convenient, mower works great

BRUCE R.
Feb 2007
5.0
Yes, I recommend this pro
$170
They came to my house to perform the service within a week of calling them. I guess the true test of how they did will come when I mow the lawn in a month or two, but my impression is they did a good job.

TRACY C.
Jan 2006
5.0
Yes, I recommend this pro
$61
Overall, we have been very satisfied with their responsiveness and professionalism. They generally do a very good job and for a reasonable price. Their arborist has been very helpful.

SARAH W.
Oct 2005
4.0
Yes, I recommend this pro
$75
THIS IS THE SECOND TIME WE HAVE USED THEIR SERVICES. THEY WERE ON TIME & THE WORK WAS SATISFACTORY. THE LOCATION IS CONVENIENT & THEY HAVE A CLEAN, WELL-RUN OPERATION.

TRACY C.
Oct 2005
5.0
Yes, I recommend this pro
$54
GOOD JOB WITH GENERAL LAWN MAINTENANCE. SOME PROBLEMS WITH PRUNING TOO EXTENSIVELY.
Showing 1-25 of 32

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

WEST CHESTER LAWN & GARDEN is currently rated 4.2 overall out of 5.

WEST CHESTER LAWN & GARDEN accepts the following forms of payment: CreditCard

No, WEST CHESTER LAWN & GARDEN does not offer free project estimates.

No, WEST CHESTER LAWN & GARDEN does not offer eco-friendly accreditations.

No, WEST CHESTER LAWN & GARDEN does not offer a senior discount.

No, WEST CHESTER LAWN & GARDEN does not offer emergency services.

No, WEST CHESTER LAWN & GARDEN does not offer warranties.