He came out and looked at my roof and over by my the chimney over the garage and he said I had some loose shingles and that my chimney needed repair. He gave me and estimate on the repair and the name of a masonry. I called and they came and gave me an estimate for the chimney. I called and got a few other estimates and called and thanked them (VM) and had decided to go with another company that was cheaper in cost. The masonry meet the price and I was going to go with another roofer, the masonry told me to stay with Steve and he would come down on his price more to match the offers that I got since Steve had referred him to me. I agreed. After several phone calls and VM's the only way I could get Steve to call back was through the Masonry. After all was said and done. I write Steve a check for the $700.00 and the then informs me that I need a complete new roof! I was needlessly to say in shock! I asked him why he didn't tell me previously before he did the work by the chimney and he said that that was all I wanted/asked for. Really a roofer looks at your roof and only looks at a few loose shingles and suddenly you need your entire roof replaced after he does 2 hours? work?! I asked him how much to replace my roof and $10,000.00 is the quote he gave me without any discussion of the work that needs to be done, the type of shingle etc... I reminded him that I told him that I needed him to look at my roof, life expectancy of it and let me know what needed to be repaired because of my homeowners insurance. He again stated that I only wanted him to look over by my chimney and that he didn't look at the rest of the roof. He said that he would take care of the letter needed for the homeowners insurance for me. He sure did! My homeowners were going to cancel because he gave my roof 1-3 years max life expectancy and said it needed replaced. I would not recommend this man for nothing! The only phone call he returned was when I initially called and never returned one since (I called several times, left VM's and sent emails). I ended up replacing my entire roof (including the repairs that I paid him for). He made me very uncomfortable when he showed up to get paid and this is before he gave me the statement of getting my roof replaced. Asked me personal questions like about what I did for a living and made a comment about how I must make a lot of money (???). When i asked him why he would say that he back tracked and made comments about me going into business for myself... This has nothing to do with my roof! I feel that Steve felt like he had found a cash cow and was going to try and make as much money off of me as he could. Steve was completely unprofessional in behavior at my home, difficult to get in touch with and totally inappropriate conversation to be having with a client.