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"We hired AAA to clean up after a fire we had. I think others need to be aware of their practices. They give the key code to everyone on the job. Those people in turn give the code to their friends. People were coming in and out of our house freely. While we where in a hotel while they "cleaned". Workers and sometimes their friends were coming in and out of our house at all hours. They also would hide "merchandise" around the back of the house and by the dumpster and come in late at night and pick up the stuff. Sometimes they "work" unsupervised. I would come home in the middle of the day and people would be in the master bedroom just looking at stuff. Or while most people would leave for lunch, they would stay behind and just go through everything. I came home one day for lunch and there were 2 guys there while everyone else was out to lunch. I would ask what happened to different things and they would look at each other and shrug there shoulders suggesting "I don't know". While we thought things were going out to be cleaned they where not. They were taken. We only found out about it after going through the boxes once they were returned. AAA knew about the initial theft and yet told no one. Deciding instead to keep it to themselves so they would get paid. Had we known of the first initial incident, we would have moved back in right away to save our stuff. Instead the initial theft of a stereo led to many more items being taken. Because the employee was mad because he had been caught taking a stereo. He came back that night and wiped out half of our basement. Then came back on a Saturday and took everything else. We have lost many precious family heirlooms that will never be recovered. Our valuables are now all over the city of Toledo. Lost forever. We hired a company to clean after the "cleaning" was complete and they would show me buckets of black water. Showing they really didn't do a good job cleaning. They also hire employees from a third party, like Manpower. You could have convicted felons working in your house with an all access pass to everything you own. Get the name of everyone who is working on your home. A quick google search of there name will show that they have a criminal record or not. Have an extra lock on your door that cannot be opened with the key that they have access to. When they are finished, CHANGE YOUR LOCKS! If at all possible, stay in your residence while the work is being done. Don't fall victim to this scam like we did. Watch everyone all the time, even if they seem nice BEWARE!"

"Dennis Hughes is NOT a licensed contractor in Allen County. We could never get him to show proof of insurance or bonding. I hope that this review will prevent someone from hiring this company. We hired him to redo a patio roof. The flashing around the utilities pipe was improperly done. The roofing was installed backwards and lacked the proper amount of nails. It was not connected to the house properly. The gutter was installed so that it was useless and prevented windows from opening. We tried to get him to correct the work but he always had some excuse for not doing the work. He was rude and combative and refused to bring his paperwork to prove he was licensed and insured. He yelled at me and my brother as we tried to help my mother resolve this issue. We finally had to hire someone else to completely redo it. I wish that the address for this work would not be revealed to Dennis."

"it went well!! he was very responsive & the job was done fast and extremely neat, i would 100% work with them again ! , 5 stars thank you"