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Select Kitchen Design

Founded 2001 • With Angi since May 2009

3.4

(5) Verified Reviews

Business Details

Phone Number

Address

2741 Lyons Rd Suite B

Miamisburg, OH 45342

Description

We are Dayton’s premier source for custom kitchen design, cabinets, counter tops, doors, and windows. Each of our experts has more than 25 years of experience to see your dream project to completion. Our showrooms are the most modern you’ll find in the area. Whether you’re simply looking for ideas

Verified Reviews

A few reviews for this pro...
2.0

07/09/2016


Brian R.

Poorly. We used the West Chester store and spent 20k. This company is disorganized, struggles with truth and has been very difficult to work with. After cabinets and granite countertops installed it was discovered the plans were incorrect and we ended up having to compromise on the kitchen design. Items to be installed were obviously not ordered timely. It seemed they had a very difficult relationship with the installer and our job took nearly 8 weeks to complete. They did make some effort at compensation with a $500.00 gift, but certainly not worth the troubles we've had. We financed a portion of the amount and had to dispute the charge to get them motivated. I removed the dispute just to be done with them. Never again.

Description of Work
Kitchen cabinets and countertops

Category countertops, marble & granite, home remodeling

1.0

08/27/2015


Daniel M.

We started out working with Scott Backer and his installer Dave Mackintosh from Select Kitchen Design (SKD) at the Greene location in Beavercreek, Ohio. Scott and Dave were out at our home twice. Jennifer Donaldson was at our home the 2nd visit when we learned Scott was leaving Select Kitchen Design and that Jennifer would be taking over Scott?s duties since this was his last day at SKD. During both visits we discussed all details of the design and installation. I even provided them a written copy of our requirements. They all agreed to meet our needs so everything looked like a go once we decided on some final details like cabinet color and trim styles. We met on a 3rd visit with Jennifer where we solidified our design and trim/door styles. Then, a week later, she emails us contracts to sign. One contract was for the installation by Dave and other was for the Cabinets and countertop provided by SKD. When we read the contracts back at home, we discovered there were no details in them on what was really going to get accomplished. Both contracts were very short and generic and had none of our requirements in them which we had discussed in our meetings. You could not tell what they would do or who would be responsible for costs of parts & supplies. In the processes of getting more accurate contract documents, we even wrote out (in contract-like terminology) all of the details then emailed them to Jennifer. Weeks and weeks went by and we never heard back about any real progress. We were just told by Jennifer that she was trying to contact Dave but that she was having a hard time because he was out of town on a job. Bye-the-way, we never got her SKD updated contract for the SKD Cabinets & countertop work. A few more weeks went by but no word, and then we decided to return to her 2 doors that we had borrowed. But when we got to the Greene, the SKD shop was closed down and empty. So we took the doors to the SKD on Lyons road. At the Lyons SKD location, we briefly talked to Jennifer and she acted like she did not even know us. Then said she still has not heard from Dave. That was the last communication we received for SKD. This Company is one to avoid. It appears they do not keep their word and do not like detailed contacts that state what they will do for the customer?s investment.

Description of Work
Complete Kitchen tear down & Remodel

Category home remodeling

Service Provider Response

We provide complete, detailed layouts and drawings. As well as 3D color renderings, detailed elevation drawings, full pricing quotes with a customers approved contract. These documents are to be provided once a commitment has been made. We feel we provide the highest quality service from start to finish for all of our customers. We're sorry we were unable to meet this customers expectations.
4.0

02/04/2015


Dan N.

.

Description of Work
Select Kitchen did a complete kitchen remodel for us. We are quite satisfied with the final outcome--the quality of the work and the materials they provided. We had some pricing issues prior to the work being performed, that is, we identified some inaccuracies in their pricing which had to be corrected. We also were not happy with their payment terms and had to negotiate some changes there. Scheduling of the work was also an issue, and their contractor had some problems with showing up while the project was in progress.

Category home remodeling

5.0

01/28/2015


mark D.

.

Description of Work
New counter tops were installed in granite. New tile flooring was installed over about 2,000 sq. feet. Great work, good supplier and quality craftsmanship. This is a good family owned company!

Category ceramic tile, countertops, flooring contractor, marble & granite, home remodeling

2.0

02/12/2014


Denise T.

We tried dealing with one salesperson for months and after 3 wrong sample doors and lack of communication we thought we could salvage the deal with another salesperson. Management was resistant to change but finally agreed. New salesperson, 4th wrong door sample and now no call backs. They wanted 50% down and the balance before we even saw the finished door. Wasted way too much time thinking we could make this work with them.

Description of Work
.

Category replacement windows

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    Insured
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    General Information
    Free Estimates
    Yes
    Eco-Friendly Accreditations
    Yes
    Payment Options
    Check, Discover, MasterCard, Visa, Financing Available
    Senior Discount
    No
    Warranties
    Yes

    Services Offered

    Cabinets, countertops, windows and exterior doors.

    Services Not Offered

    Cabinet repairs/refinishing

    Frequently Asked Questions & Answers about Select Kitchen Design

    How is Select Kitchen Design overall rated?

    Select Kitchen Design is currently rated 3.4 overall out of 5.

    What days are Select Kitchen Design open?

    Select Kitchen Design is open:

    Monday: 9:00 AM - 5:00 PM

    Tuesday: 9:00 AM - 5:00 PM

    Wednesday: 9:00 AM - 5:00 PM

    Thursday: 9:00 AM - 5:00 PM

    Friday: 9:00 AM - 5:00 PM

    Saturday: 10:00 AM - 3:00 PM

    What payment options does Select Kitchen Design provide

    Select Kitchen Design accepts the following forms of payment: Check, Discover, MasterCard, Visa, Financing Available

    Does Select Kitchen Design offer free estimates?

    Yes, Select Kitchen Design offers free project estimates.

    Does Select Kitchen Design offer eco-friendly accreditations?

    Yes, Select Kitchen Design offers eco-friendly accreditations.

    Does Select Kitchen Design offer a senior discount?

    No, Select Kitchen Design does not offer a senior discount.

    Are warranties offered by Select Kitchen Design?

    Yes, Select Kitchen Design offers warranties.

    What services does Select Kitchen Design offer?

    Select Kitchen Design offers the following services: Cabinets, countertops, windows and exterior doors.

    Are there any services Select Kitchen Design does not offer?

    Cabinet repairs/refinishing