R Campbell Roofing LLC

great 5 stars

Wonderful experience. His done may jobs for us. Well done and very timely

They were very good to work with, i am very happy.

They very good job. very professional clean up on the job was excellent everything turned out great great people to work with

They were no shows for the first 2 times.( no call, they just didn't show up). I had to call them to find out when they were coming. The third time they supposedly came and did the repair. Nobody told me they were coming, that they were here to do the repair or let me know they had been here until I called to ask about it days later. ( It looks like they may have done something from my street view on a 3 story home). Cannot verify for certain unless I climb on the roof. We went on vacation for 2 weeks and came home to plaster falling off the 3rd floor walls and ceiling along with wet carpet. I called them to come back to fix it about 3 weeks ago. No return call. I have since had to hire somebody else who will repair the ridge vent, fill in the holes in the shingles (which is where the leak is coming from) and do whatever else needs to be done. After that, I will have to get the walls and ceiling dried out, repaired, replastered, and repainted. Estimated cost for the roof repairs only is over $1000.

7/29/2004
R Campbell Roofing
5897 Soldiers-Home Miamisburg  Rd
Miamisburg, OH 45342
 Ph: 937-866-0821
Fx: 937-384-0358
 Attn: Greg Mohr
Greg to clear up any misunderstandings, per our phone
conversation this morning here is a timeline of events of Wednesday July 28,
2004.
R. Campbells , employee/roofer,/independent contractor ( I?m
not sure of what the business relation 
is) ? Jay? called me at 8:00 A.M. stating her was finishing up and
wanted to collect the payment for the roofing 
job, I had  contracted with your
company .
I called you and the company office to, again, verify that
he was authorized to collect the payment. You assured me he was.
 Other than some minor flaws, he in fact did complete the
re-roof part of the contract after 10 days.
I issued payment  to
?Jay? and he left at about 10:00 A.M. , assuring me that he would send someone
back to clean up debris and clean gutters.
When I returned home at 4:30 P.M  the debris was still in the drive way.
I called ?Jay?s cell phone number twice , it was not in the
active mode,  and left a message that I
was hauling away everything that was left at my residence.
 I removed everything
that was left from the job, except two bundles of shingles, and disposed of it.
This included tarps, coolers, air compressor, and the general debris that was
left in my driveway.
As I was cleaning up I notice that my 20 ft extension
ladders  were missing.  Jay used 
these ladders Tuesday and Wednesday, evidently he didn?t have any to use
after Sunday, when he removed ?his? from the job.
I checked around the house, but they were not on my
property.
I called and left a message on your cell phone, to get an
explanation of this situation.
 
Jay  came to my house
,with  his associate,  about 6:30 P.M., and stated her took the
ladders and would bring them back.  He
returned, with his truck , about twenty minutes later, and picked-up the two
bundles of shingles, but did not return the ladders.
 When I contacted you this morning, it was explained that he
( Jay) sent someone back to clean up , and this person thought the ladders
belonged  to  ?Jay?. To he took them by mistake.
 My question is,  thecleanup person came to my house to clean-up, why wasn?t the debris, coolers,
excess material, and air compressor 
removed? Nothing was ?cleaned-up?.
Only the ladders were taken.
And when ?Jay? came back Wednesday evening with his truck,
to collect the two bundles of shingles, it wasn?t a priority to bring back the
ladders that he admitted he had taken?
 I could put up with the hauling away debris, the oil spots
on the driveway, a blocked driveway for 5 days, water  leaks from vents during the job, cleaning the
debris from the spouting, and even 10 days to complete this small job, but
removing my personal property, was the last straw.
I believe I fulfilled my part of the contract, with the
check I issued to R Campbell Roofing , on July 28, 2004.
I think it only fair to provide you , or Richard Campbell
,  with an opportunity to respond before
I file a complaint. Let me know if you have any resolution to this situation.
I contracted with your company, to get a professional job,
but this has developed into the worst experience I have had with a contractor.
 
R. Campbell did contact tme about two weeks later, after I filed a complaint with the BBB. Refunded $250.00, of the $3400 job, for not cleaning up.