TruGreen Lawn Care - 5745

Overall, I found them to be very hard to reach in person, very unfriendly, rude, and not professional. The main issue began with their unscheduled arrival to aerate the lawn, resulting in destroying some of the irrigation system. After many hours of my time in resolving this, my checking the system and estimating damages, it was fixed by them. But, other small problems were not taken care of as promised and appointments made by them to do so were not kept, even after many phone calls and visits to their office. I would not recommend them to anyone.

Did not go well. initially, I kept asking to talk to someone but instead, they ignored my calls and kept performing applications lime. grub, and fertilizing. They were more interested performing these applications and billing me than answering my questions. They did a lime application without a PH test. They don't care as long as they can say they did it and bill for it. I now have a significant amount of weeds growing in my lawn that weren't there when I hired them. Seems suspicious. I should have reported them to the better business bureau but didn't.

I have no clue about the price. You have to go shopping around to find out what other people charge. I have never done that. They come when you don’t want them or when you want them, it’s a rotating basis. They could be more careful when they spread their lawn seed, because it gets in the flower beds. I’ve got grass growing in the flower beds.

They were horrendous. I had to cancel after the second lawn treatment. They were terrible. I won't even talk to those people. I had to get rid of them. I went back to doing it myself and it's in much better shape now. I would not recommend them to anybody. They sent me all kinds of information. I even had one guy stop and talk to me for a few minutes and I told him I'm never doing business with your company again. They're terrible. They came to my house and didn't do an effective job at all. They just wasted my time. I don't even want them on my property, they were that bad. I can't stand those people; no professionalism at all. As far as I'm concerned, they are a bad, bad company. I'll never call those people again.

Last year was a bad year for the grass, it was so hot. I will find out this year what keeps me going back to them.

paid over $400 for lawn maintenance - promises made - claims laid out by service reps - poor results - |bad habit of calling or showing up at house on Friday evening trying to up-sell.

We have them come out four times a year. The normal service is $108 per visit. The price seems fair. We got a voice message on Wednesday that said, "The technician will be out tomorrow," and they didn't come for another week.

sprayed the solution on the lawn then soon after the grass started to die. Now the ron and back yard is dead. They admitted to mistake and want to reseed the lawn which requires constant maintenance of water and we have a well and my mother who lives their is 82 and cannot be in heat. I have talked to Rob a couple times about this and told him watering is a problem and they have yet to come up with a solution and the lawn is getting worse everyday. I had to call corporate today to try and get the general manager to call me as he keeps having this Rob call me back.

The lawn looks good and the bushes look healthy.

It went well. Came early but had to come back later. Just a little communication issue. Good service overall.