TruGreen is the nation's largest provider of lawn and landscape services. We make it easy for you by delivering customized care solutions that are effective, innovative and responsible. TruGreen® provides a full suite of tailored lawn and landscape services. From fertilization and aeration to tree & shrub services and much more, TruGreen delivers superior results backed by our Healthy Lawn Guarantee.®1 We also offer effective solutions to help control and prevent lawn damaging insects, like chinch bugs and grubs. Our passion for lawns sets us apart, and we’ll help you achieve a lawn you love. Contact us today to start your tailored lawn plan.
Residential & commercial lawn, broad leaf weed control, crabgrass & annual weed prevention, fertilization, grub control, insect, shrub care & pest control., tree
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
31% | ||
29% | ||
14% | ||
7% | ||
19% |
In spring of 2013, a sales rep visited my house uninvited and left a quote for the entire yard. The quote seemed very low so I called and spoke with the sales rep to confirm that this was for the entire yard. He reassured me that it was, so I paid for the year. I had to call several times because the weeds were not dying, after they resprayed a couple of times they sent a supervisor out. By this time it was late July. The supervisor informed me that they had had issues with sales people quoting prices for partial yards but telling the customer that it was for the entire yard. I called the 800 number Trugreen provides where all of the notes were kept, they assured me that a supervisor would be in contact within a week, I had been told this several times, the call never happened.
I called the beginning of march 2014 to get a quote since I received my renewal notice, I again expressed my concerns to see if they would make it right. I couldn't get them to do a google earth estimate, they insisted on coming to my house and said they would be out the next week. I told them I was going to get a few other estimates and that they needed to make this right or I would not be their customer in the future. I then called Grassmaster and Scotts, within 2 days I had estimates from both companies. I called Trugreen on Friday, 3/21/14 14 days after they said they would be out to measure, to confirm that my service was cancelled, I was on auto renewal. At that time they had the local office call me. I explained to them what happened they told me that they were a "different" local office. I spoke with the manager, Brian, and explained to him how awful the service had been and how I felt like I was duped by the sales guy. Brian said that the price and service was my fault because I took the quote over the phone, even though the sales guy was at my house! He then quoted me a price that was 70% higher than the competitor, over the phone, without measuring my yard! I let him know that the price was way to high and he said I would get what I paid for. Pretty funny since I had begged them to come out and measure so that I could give them more money, but they never responded.
I gave them a B for quality only for the chemical they sprayed, they do work, however as a service they are awful.
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.