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SEARS

Appliance Sales and Installation, Auto Service, Air Duct Cleaning,

Reviews

3.917 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
47%
4
24%
3
12%
2
6%
1
12%


Rating CategoryRating out of 5
quality
4.4
value
4.3
professionalism
4.2
responsiveness
4.2
punctuality
4.0
Showing 1-17 of 17 reviews

Rose O.
08/2017
5.0
appliance sales
  + -1 more
It was a little expensive, but I got a discount. They call me back and stuff.
Description of Work: I purchased a dishwasher.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$800

Carol L.
07/2017
2.0
air duct cleaning
  + -1 more
unknown
Description of Work: The air ducts are clean, but the techs left huge dust balls throughout the house. 2 pieces of sheet metal that were cut where they entered the ducts were left behind, and are very sharp. Did not reinstall all thescrews on registers.
Rating CategoryRating out of 5

Erica G.
06/2017
4.0
air duct cleaning
  + -1 more
They gave me peace of mind. They did a good job.
Description of Work: They did air duct cleaning.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Bonnie G.
12/2016
5.0
garage doors
  + -1 more
Everything went well, no problems.
Description of Work: I had two pully springs on the the garage door replaced and balanced.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$266

MARK E M.
02/2016
4.0
appliance repair
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Carolyn S.
11/2015
3.0
fitness equipment
  + -1 more
.
Description of Work: Shop here sometimes.
Rating CategoryRating out of 5
Yes, I recommend this pro

Anita S.
10/2015
5.0
appliance sales
  + -1 more
unknown
Description of Work: EXCELLENT INSTALLATION AND ANSWERS ON QUESTIONS ASKED.
Rating CategoryRating out of 5
Yes, I recommend this pro

John K.
08/2015
1.0
car sales
  + -1 more
They did a terrible job.
Description of Work: They replaced the fuel pump on my truck.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$700

Karen K.
04/2015
1.0
auto repair
  + -1 more
Warranty people are A&E Factory service....Still haven't fixed it. They ordered so many parts because they were guessing at what the problem was. Makes you wait 2 months to return and fix it. Meanwhile, it is unusable. NEVER BUY ANYTHING FROM SEARS!!
Description of Work: tried to repair a Tractor, which was bought at Sears and is under warranty.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Phillip B.
02/2015
5.0
garage doors
  + -1 more
Very well! They were prompt; did the installation quickly and thoroughly, and were very courteous.
Description of Work: New garage door

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$2,000

Shirley S.
02/2014
5.0
carpet cleaners, upholstery cleaning
  + 0 more
Because it was our second time calling they added a protector to our upholstery, which I thought was nice. They were very fast, and very thorough. I like how they came in, they did the job and didn't take much of our time. Once everything dried they gave us instructions on how to clean it and it looks wonderful.
Description of Work: They came out and cleaned our carpets. They did three rooms and then they cleaned our couch and a love seat.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Dale F.
09/2013
4.0
auto repair
  + -1 more
Diehard battery was installed while we waited. Quality product. Quick response.
Description of Work: Replaced battery on Chevy.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

Cory K.
07/2013
4.0
upholstery cleaning
  + -1 more
I was just having my couch cleaned because it's pretty bad. It was a micro-fiber couch and I have tried to clean it myself because we have a dog. I didn't now if was even able to be cleaned, but apparently it's not. It wasn't their fault it's just that the couch is beyond repair. They cleaned it but it didn't do any good, we gave it a shot but it wasn't their fault. They were professional, I don't know if they did anything that would have been better; it's just wasn't cleanable.
Description of Work: We used Sears to clean our furniture.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$117

Bonnie S.
05/2013
5.0
appliance sales
  + -1 more
They were very efficient. They came in and repaired our washer.
Description of Work: We have a service contract with Sears.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

Dennis M.
02/2012
3.0
carpet cleaners
  + -1 more
They did alright. They promised what they were going to do and they did it. The carpets were a little wet when they were done and left. I did not have them come back rather I let it dry on its own. There was just one person who did the work. It was a package deal which I got though one of the flyers left in the mail box. I would not use them again in the future.
Description of Work: I used Sears for carpet cleaning.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0


Dawn H.
02/2011
5.0
auto repair
  + -1 more
I have used them before too, and I have been pleased with them. I like the location because I can go walk around the mall when the work is going on. Their professionalism and customer service have been normal. The price is too much for auto work, but that is typical of any auto service place.
Description of Work: I used Sears to get some work done on my brakes.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

MARGARET M.
06/2009
5.0
optometrist
  + -1 more
One pair was slightly off, and they were very easy about accommodating me and correcting it. They changed the prescription and the frames. They were very cooperative and did not charge me extra. Very professional staff, and I would recommend them to others.
Description of Work: They made me 2 pair of glasses (one pair was sun glasses).

Rating CategoryRating out of 5
punctuality
4.0

Yes, I recommend this pro

    Contact information

    7875 JOHNNYCAKE RIDGE RD GREAT LAKES S/C, Mentor, OH 44060

    www.sears.com

    Service hours

    Sunday:
    10:00 AM - 6:00 PM
    Monday:
    10:00 AM - 9:00 PM
    Tuesday:
    10:00 AM - 9:00 PM
    Wednesday:
    10:00 AM - 9:00 PM
    Thursday:
    10:00 AM - 9:00 PM
    Friday:
    10:00 AM - 9:00 PM
    Saturday:
    9:00 AM - 9:00 PM

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Appliance Sales and Installation,
    Auto Service,
    Air Duct Cleaning,
    Upholstery Cleaning,
    Garage Doors,
    Carpet Cleaning,
    Eye Care - Optometry,
    Fitness - Equipment,
    Auto Sales,
    Appliance Repair,
    Photography

    FAQ

    SEARS is currently rated 3.9 overall out of 5.

    Sunday: 10:00 AM - 6:00 PM

    Monday: 10:00 AM - 9:00 PM

    Tuesday: 10:00 AM - 9:00 PM

    Wednesday: 10:00 AM - 9:00 PM

    Thursday: 10:00 AM - 9:00 PM

    Friday: 10:00 AM - 9:00 PM

    Saturday: 9:00 AM - 9:00 PM

    No, SEARS does not offer free project estimates.
    No, SEARS does not offer eco-friendly accreditations.
    No, SEARS does not offer a senior discount.
    No, SEARS does not offer emergency services.
    No, SEARS does not offer warranties.

    Contact information

    7875 JOHNNYCAKE RIDGE RD GREAT LAKES S/C, Mentor, OH 44060

    www.sears.com

    Service hours

    Sunday:
    10:00 AM - 6:00 PM
    Monday:
    10:00 AM - 9:00 PM
    Tuesday:
    10:00 AM - 9:00 PM
    Wednesday:
    10:00 AM - 9:00 PM
    Thursday:
    10:00 AM - 9:00 PM
    Friday:
    10:00 AM - 9:00 PM
    Saturday:
    9:00 AM - 9:00 PM